Absolute Mobility Ltd Reviews 

15
•
TrustScore 4 uit 5

4,0

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Bedrijfsgegevens

  1. Openbaar rolstoeltoilet
  2. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

Absolute Mobility are a professional and friendly team who specialise in accessible bathrooms for all. When you choose Absolute Mobility you don’t have to worry about a thing as we can project manage your new bathroom all the way through from design to installation. You can have confidence in the product you do choose, as our shower trays and baths are manufactured to meet stringent quality standards, and tested for performance and durability. Each comes with a manufacturers guarantee. Whatever your bathroom needs, we’re here to offer help and advice at the best possible price.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

15 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(15)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

I had a wet room installed and price…

I had a wet room installed and price kept going up the wet room floor was cut around existing toilet so not a wet room as this should have been under the toilet as my plumber said when I had to change the toilet
As a wet room is sealed no cut !! Didn’t find out for until I had to get toilet changed

1 september 2026
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Dear Mr Baker,

We are sorry to see your recent review. We have only recently been made aware of your concerns regarding the flooring around the WC, despite the bathroom installation having been completed approximately 5½ years ago.

We have reviewed the concerns raised and would like to clarify the circumstances for the benefit of anyone reading this review.

The bathroom installed was not a wet room. It was a bathroom with a wet floor area, with half-height shower doors installed as part of the agreed design. The flooring system was installed around the existing WC, which was being retained as part of the original works.

The removal, lifting, storage and subsequent refitting of the existing WC was not included within the agreed scope of works. Removing a used WC also involves disconnecting the sanitary appliance and associated drainage, with appropriate hygiene and contamination considerations for our installers. This is not work that would automatically form part of a flooring installation and would need to be specifically agreed in advance.

We understand that the WC has subsequently been replaced and that the replacement has a different footprint, resulting in an area of flooring being visible around the front of the new toilet. This subsequent change does not alter the scope of the works agreed and completed approximately 5½ years ago.

We have explained directly to Mr Baker that, while we are happy to consider carrying out a patch or alteration to the flooring, this would be additional chargeable work, as the removal of the original WC and installation of flooring beneath it were not part of the original agreed works.

We have also acknowledged Mr Baker's request to raise a formal complaint and have responded to his concerns directly. We remain willing to discuss the matter with him and, should he wish to proceed with an alteration to the flooring, we are happy to provide a quotation for the additional work.

Sarah McCabe
Operations Manager
Absolute Mobility Ltd

Beoordeeld met 5 van de 5 sterren

Accessible shower room

I am so pleased to have chosen this company for an accessible shower room in my house. Everything has been done to an excellent standard.This backed up by office efficiency and good communication.
Special mention of Ben and Matt who have been meticulous in producing a quality installation.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Absolute Mobility Ltd

Thank you for your kind review! We're delighted you're so pleased with your new accessible shower room. We'll be sure to pass your lovely comments on to Ben, Matt, and the rest of the team. Thank you for choosing Absolute Mobility!

Beoordeeld met 5 van de 5 sterren

High quality service and competitive pricing

I’m delighted with my new walk in shower , from beginning to end the job was dealt with efficiently, on time and all members of staff were courteous and helpful, customer services answering any queries promptly and during the work in progress checking that I was happy with how it was progressing, I can’t speak highly enough of Andy who did all of the fitting, he’s highly skilled, courteous , prompt and left everything clean and tidy. I’d have no hesitation recommending Absolute Mobility.

16 maart 2026
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Thank you for your lovely review! We're so pleased you're delighted with your new walk-in shower. We'll be sure to pass your kind words on to Andy and the rest of the team. Thank you for choosing Absolute Mobility and for your recommendation!

Beoordeeld met 5 van de 5 sterren

Step-in Shower

I'm very pleased with the job done by Absolute Mobility — swapping out a bath for a step-in shower. They provided a competitive quote, came up with a practical solution, and the fitters, Ben and Matt, dealt brilliantly with a couple of unexpected complications during the installation. The result is excellent.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Absolute Mobility Ltd

Thank you for your kind feedback! We’re delighted to hear you’re pleased with your new step-in shower and that the solution met your needs. Ben and Matt will be especially glad to know their efforts made a difference, particularly when handling those unexpected challenges. We really appreciate you choosing Absolute Mobility.

Beoordeeld met 5 van de 5 sterren

Wet Room Installation

From the initial meeting with James the bathroom designer and subsequent survey by Trevor, we were very confident that we had chosen the right company. We were struggling to get my husband who has Parkinson’s Disease safely into the existing shower, therefore wanted a walk-in wet room solution.Everything was explained and any queries answered promptly. Will and Callum carried out the installation, they were very polite, punctual, great communicators, clean and tidy and carried out the work to a very high standard explaining what they were doing each day. All materials used were high quality. We were able to leave them in the house while we went out confident that this was a professional trustworthy team. Follow up from Trevor to check the installation was prompt and thorough. Support from Emily, Installations Team Lead and Carolina, Customer Care, was great and enquiries processed promptly. All rubbish was bagged and cleared away at the end of the works.For us this new bathroom has been life changing! My husband can now shower safely. We couldn’t be more pleased, thanks so much.

1 mei 2025
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Dear Ann,

Thank you so much for this wonderful feedback. We are incredibly touched to hear that the new wet room has been life-changing for you and your husband. Ensuring he can shower safely and comfortably was our top priority.

I’ll be sure to share your praise with James, Trevor, Will, Callum, Emily, and Carolina. They will be thrilled to know their hard work and professionalism gave you such peace of mind.

Thank you for trusting us with your home!

Beoordeeld met 5 van de 5 sterren

Walk in Shower

From initial advise given , quotes, & installation
Absolute mobility have been great.

8 december 2025
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Hi Catherine, thank you so much for your kind review. We hope you love you new bathroom!

Beoordeeld met 5 van de 5 sterren

Really pleased with the work undertaken…

Really pleased with the work undertaken for my parents and the whole process. From the initial enquiry through the work undertaken to the follow up calls and post work checks, the people form Absolute mobility have been incredibly professional and have had exactly the right manner when working with myself and elderly parents.

7 april 2025
Review zonder uitnodiging
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Antwoord van Absolute Mobility Ltd

Thank you so much for your kind words and very thoughtful review. We're really pleased to hear that you and your parents had a positive experience with Absolute Mobility. Our team takes great pride in providing respectful and professional service, and it's wonderful to know that came through in every stage of the process. If there's ever anything more we can do to help, please don't hesitate to get in touch. Wishing you and your parents all the best!

Beoordeeld met 5 van de 5 sterren

Great Job

The whole process from start to finish went like clockwork without any hitch or any problem being to great to resolve. The work was completed on time, All staff members (office / surveyors / fitters) were brilliant - very courteous and professional. The fitters were extremely tidy and considerate and left the work in progress at the end of each day very neat and tidy. They were a credit to the company as were all staff members.

As for the finished job - it exceeds expectations. Everything is of a very high quality and functionally perfect. There’s a saying “you get what you pay for”. Absolute Mobility may not be the cheapest quote you get, but the standard supplied (in our case) went above and beyond what we expected. Thank you to Absolute Mobility. We will certainly recommend you to friends and family who need such a bathroom conversion in the future.

19 februari 2025
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Hi Andy, thank you for such a lovely review. We appreciate all the feedback that we receive. It was a pleasure working with you on the bathroom, we are delighted that you are happy with it. Should you ever need anything else in the future, please do not hesitate to get back in touch :) take care!

Beoordeeld met 5 van de 5 sterren

New wet room

We are very pleased with our new wet room and absolute mobility were a great firm all round
Communication was very good the design visit very helpful and informative and not at all pressured
We did move out for installation the workmen were friendly very tidy and the work is first class
The rubbish was collected straight away and a follow up visit to check all was well a week later
An all round good experience

25 november 2024
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Dear Mr and Mrs R, thank you so much for your kind words and lovely review. It was a pleasure working on your bathroom. Should you require anything else in the future, please do not hesitate to contact us! Kind regards, Carolina.

Beoordeeld met 5 van de 5 sterren

The fitter did an excellent job

The fitter did an excellent job. He was friendly, very tidy & was always on time. The wet room is now the best room in the house.

23 april 2024
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Good morning, thank you so much for taking the time to leave us a review! I will pass your review onto the fitter and the team :) Kind regards, Carolina.

Beoordeeld met 5 van de 5 sterren

Walk-in shower unit.

It only took 4 days to complete my walk-in shower unit. Jamie our fitter was very helpful and informative. He left it very clean and showed my partner (Patricia Cooper) full instructions to safely use the shower unit. Patricia had spent nearly 6 months in hospital with sepsis and now has got use d to shower herself without my help. A brilliant investment.

11 mei 2024
Review zonder uitnodiging
Logo Absolute Mobility Ltd

Antwoord van Absolute Mobility Ltd

Good morning, thank you for taking the time to leave a review. I am delighted that you are happy with your new accessible bathroom solution for your partner. I hope Patricia continues to enjoy showering on her own now! I will pass on your review to Jamie and the rest of the team. Should you require anything in the future, please do not hesitate to contact us. Kind regards, Carolina.

Beoordeeld met 5 van de 5 sterren

Shower instalation.…

we are absolutely delighted with our shower instalation. The whole process from start to finish was so smooth and professional. Our fitter, Will, was brilliant and has to be commended. We cannot recommend them highly enough.

10 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Free professional survey and no high pressure sales

We were very impressed with the friendly way the Absolute Mobility survey asked about out needs and talked us through the design options to meet these.

Having qualified as a Lead Assessor for Quality Control I was impressed that this Company holds ISO registrations for Quality Management Systems.

Every person we contacted, or contacted us, from Director to the person arranging appointments or sending brochures seemed inspired to offer quality input as part of a team.

The expert knowledge of James when visiting to provide and estimate was outstanding His approach was friendly and we were not subject of high pressure sales.

A thorough survey was completed and estimates, with detailed drawing and images, followed within a week.

The prices for this expert mobility input were competitive with those from local bathroom specialists.

Unfortunately as pensioners our starting point had been the package deals offered in the national press for walk in showers.

Sadly we feel we cannot go ahead with Absolute Mobility. We must not erode our capital for essential items in favour of the superb modern look bathroom - very suitable for both the able and disabled user.

8 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I found this company very attuned to my needs…

I found this company very attuned to my needs and they accommodated my wishes rather than insist I have what they wanted me to have. A couple of weeks after ordering the walk in bath, I fell over and broke my hip and they offered to have someone come round to see if there was a better product for me to use. they also sent me flowers! Their after care was very good too and I am pleased at the way the work was done with the minimum of disruption to me.

11 augustus 2022
Review zonder uitnodiging

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