From start to finish this company has given excellent customer care, keeping in touch every step of the way, very professional. Within a week of ordering, the swings and frame were delivered and Hen... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from Marianela who gave sound advice when selecting a climbing frame for our area. We settled on the Blue Rabbit beach tower which arrived promptly with extra ground anchors sent out... Toon meer
Bedrijf heeft geantwoord
Active Garden were great from start to finish with our purchase of the Blue Rabbit Palazzo. Marianela was extremely helpful and knowledgeable when it came to advising us about the product. She was abl... Toon meer
Bedrijf heeft geantwoord
Great communication from Active Garden, I needed the parts to arrive fairly quickly and they did absolutely everything they could to get the order dispatched in good time. Great customer service and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Active Garden, Specialists in Domestic & Commercial Outdoor Play Equipment & Surfaces. Contact us today for more information.
Contactgegevens
Leys Lane, HR6 0AY, Leominster, Verenigd Koninkrijk
- 01568 782241
- info@activegarden.co.uk
- www.activegarden.co.uk
4,9
Uitstekend
219 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic communication
Fantastic communication, very prompt delivery
Good quality robust products
16 december 2025
Antwoord van Active Garden
Thank you for your feedback!!
Antwoord van Active Garden
Thanks for your feedback!
Antwoord van Active Garden
Thanks for your feedback
Fantastic service from start to finish
Fantastic service from start to finish. Friendly help provided with questions over sizing and kept up to date with despatch and delivery. Ordered the special needs swing seat and quality fantastic and the ideal size and support for my son. Would highly recommend Active Garden.
4 november 2025
Review zonder uitnodiging
Antwoord van Active Garden
Thanks for your feedback Susan! we are glad your son is enjoying the special needs seat.
Wonderful from start to finish.
Wonderful from start to finish.
Organising the equipment requirements to delivery to install (by Henri - a very accomplished individual)
Thank you - will be back for add ons!
22 augustus 2025
Antwoord van Active Garden
Thanks Glen! great to hear it is being enjoyed.
Antwoord van Active Garden
Many thanks for your feedback.
You will not be disappointed
I needed very specific advice about a swing for my profoundly disabled child.
The company spent time with me discussing different options and even suggesting ways I could keep the price down.
The equipment arrived when they said it would and erected a few days later.
My child was overjoyed to finally be able to swing like all his friends.
22 juli 2025
First Class Experience
Working with Active Garden was a breeze, we are so thrilled with our climbing frame and our daughter loves it too. Ordering was easy, Marianela was very responsive and helpful over email. The installer Henri was friendly and professional. I would highly recommend Active Garden, they are first class.
2 juli 2025
Review zonder uitnodiging
Antwoord van Active Garden
Thanks Leon!
Wonderful playset and team
Wonderful playset and team. Excellent communication throughout.
28 juni 2025
Review zonder uitnodiging
Antwoord van Active Garden
Many thanks for your feedback!
Excellent
From ordering to getting it delivered, it’s been a great experience, customer service was excellent
9 juni 2025
Antwoord van Active Garden
Thanks for your review Shameem!
Antwoord van Active Garden
Thanks for the review, we hope the children are happy with the climbing frame.
great product and delivered in good time
3 juni 2025
Antwoord van Active Garden
Thanks for your review.
Marianela was especially helpful!
Marianela was especially helpful, I found her to be kind and patient also. The process ran smoothly with no complaints.
15 mei 2025
Antwoord van Active Garden
Thanks Joanne! we appreciate your feedback! We hope the swing gets enjoyed for many years.
Marianela was fantastic from the start…
Marianela was fantastic from the start , sent me photos and videos to see what we were buying, all arrived on time the only thing that I was surprised about was nothing came pre-drilled so there was a mountain of drilling to do before assembling it would have definitely put me off had I known that . The park is now all up and the quality is really good , I would definitely recommend .
12 mei 2025
Antwoord van Active Garden
Thanks for your review Alec.
We did send you the instructions of all items before the order was agreed as you were going to show them to your installers, and also a video explaining the instructions which is on our website too. There is also information on our website under the products (About Blue Rabbit, Building Tips and FAQs tabs) that mention that the timber is not pre-drilled.
You need to drill it as you go along, rather than at the beginning of the process. This is better than having the holes drilled because matching the holes can take longer, especially if the ground is not perfectly straight.
We try to provide as much information as possible and mention this fact in all our Blue Rabbit products.
We are glad that you like the quality of the climbing frame and hope the children enjoy it for many years!
Quality Item with Good communication from Active Garden
Lovely sturdy slide which was packaged well. This was a pre order and communication was good from Active garden who provided regular updates. Would definitely buy from this company again.
12 mei 2025
Antwoord van Active Garden
Thanks Samarah!
Excellent customer support
The nest swing arrived with the wrong frame. Marianela was very quick to ensure the correct frame was sent, which arrived within two days. Very very helpful, keeping me informed about the order, delivery, etc.
The grandkids absolutely love it!
15 april 2025
Antwoord van Active Garden
Thanks for your review Helen! we had a few issues which we tried to resolve quickly and help as much as possible. So thanks for your patience and support. We are glad that the children are enjoying the swing!
Excellent Company
The whole process from start to finish was very professional. The prices were competitive and we were kept updated as to fitting date, times etc. Would highly recommend.
30 april 2025
Review zonder uitnodiging
Antwoord van Active Garden
Thanks for the review Maria!
Good communication.
Good communication.
Well designed product (swing seat)
Reasonably priced.
Well packed
Delivered at time allocated.
9 april 2025
Antwoord van Active Garden
Thanks for our review!
Antwoord van Active Garden
Thanks Michael! happy to help :)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.