Adrian Cook was extremely helpful, polite and a true professional. He went about the installation efficiently and was neat and tidy. He spent time ,with us , carefully explaining how to work the new... Toon meer
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Excellent , helpful very understanding. After the situation of poor service of Internet with Dky UK also sky executive complaints . We lost access to our cams for a bit as Internet went below 22mb... Toon meer
Bedrijf heeft geantwoord
I would recommend ADT to anyone! Absolutely amazing service, from start to finish. Special thank you to Dhaval , knowledge, advice what would be best for our needs . On day ATD instillation , gentlem... Toon meer
Bedrijf heeft geantwoord
We had been with ADT for nearly 30 years so this was an upgrade. We were kept well informed on the timing and Adam the engineer arrived promptly and was very helpful sensitive to our needs balanced w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
- Beveiligingssysteem installateur
- Beveiligingssysteem leverancier
Over ADT UK&I
Geschreven door het bedrijf
Since 1874, we’ve been the leading provider of fire and security systems for homes and businesses across the UK and Ireland. 145 years on, we now provide over 400,000 residential and small to medium business customers with round the clock protection. We offer 24/7 monitored burglar alarms, the latest smart security, CCTV systems, monitored smoke & carbon monoxide detectors and the peace of mind that our experts are on hand 24/7/365. For urgent customer support simply call 0344 800 1999.
MyADT
The quickest way to access support and help.
Using either the mobile app or web portal, MyADT is designed with you in mind and is the quickest and easiest way to securely manage your account and access help and support, without the need to call or email.
MyADT is available for all UK customers and allows you to:
• Update keyholders
• Update account and billing details
• Review and pay bills
• Log faults and request technical support – such as battery changes and devices not responding.
• Book and amend inspections
• Log requests for additional equipment and devices
To find out more or to get started please visit www.adt.co.uk/myadt or download MyADT from the app store, new and first-time users may be required to register first.
Contactgegevens
Security House, The Summit, TW16 5DB, Sunbury on Thames, Verenigd Koninkrijk
- 0344 800 1999 / MyADT app or web portal
- www.adt.co.uk
4,6
Uitstekend
37K reviews
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The engineer was very professional
The engineer was very professional
Explained everything,
Score 100/100
25 september 2026
Antwoord van ADT UK&I
Hello
We're so pleased to hear our engineer was very professional and explained everything so well. Thank you for your wonderful feedback and 5-star rating!
Best Wishes
Blake
Excellent from the first visit to installation.The initial meeting with Liam Ridehalgh very positive and informative. The installation engineers kept us in the loop at every stage of installation.
From the first meeting with Liam Ridehalgh which was very positive we were confident in the process.constant dialogue with Liam made this a seamless process. The engineers also kept us in the loop at all stages.
Would highly recommend to anyone.
25 september 2026
Antwoord van ADT UK&I
Hello,
We're so happy to hear that your initial meeting was very positive and that constant communication made the process seamless. It's great that our engineers kept you informed at all stages. We appreciate your high recommendation!
Best Wishes
Blake
Antwoord van ADT UK&I
Hello
We're so happy to hear you had a great experience and found our offerings to be the best! Thank you for your kind words.
Best Wishes
Blake
Antwoord van ADT UK&I
Hello
We are so happy to hear that our team member was caring and respectful. We appreciate your kind words and positive feedback very much.
Best Wishes
Blake
Friendly fitter good jpb
25 september 2026
Antwoord van ADT UK&I
Hello
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our friendly fitter. We appreciate your kind words.
Best Wishes
Blake
We experienced excellent communication…
We experienced excellent communication from the start. Jack our installation engineer notified us of when to expect him and he was exactly on time. Very clean working and explained the operating instructions very precisely.
25 september 2026
Antwoord van ADT UK&I
Hello
We're delighted to hear about your positive experience! It's wonderful that communication was excellent from the start and that our installation engineer was punctual and worked cleanly. We appreciate that the operating instructions were explained precisely.
Best Wishes
Blake
Amazing service from the start
Amazing service from the start.
Call centre great
Engineer that came was amazing, clear instructions.
Recommend to anyone
25 september 2026
Antwoord van ADT UK&I
Hello
We're delighted to hear you received amazing service from the start, that our call centre was great, and our engineer provided clear instructions. We appreciate your recommendation!
Best Wishes
Blake
A good experience.
The engineer (David) communicated well both before and during the appointment, did a thorough, neat job, and walked me through the app.
25 september 2026
Antwoord van ADT UK&I
Hello,
We're delighted to hear our engineer communicated well, did a thorough and neat job, and walked you through the app. We appreciate your positive feedback and 5-star rating!
Best Wishes
Blake
Great service
The installation guy was very courteous and respectful. Cleaned up after he was done. Did a very good job. Can't fault him whatsoever. Very informative.
25 september 2026
Antwoord van ADT UK&I
Hello,
We're delighted to hear that our installation guy was courteous, respectful, and did a very good job. We appreciate your positive feedback on his informative nature and tidiness.
Best Wishes
Blake
Your engineer was extremely helpful and…
Your engineer was extremely helpful and pleasant with it.Some parts were replaced as a matter of course which was good.
24 september 2026
Antwoord van ADT UK&I
Hello,
We're delighted to hear that our engineer was extremely helpful and pleasant. We appreciate your positive feedback and are glad that the parts replacement was a good experience.
Best Wishes,
Elsie
Excellent service
Superb support Excellent response from the support team. No waiting on the phone for them to answer.
25 september 2026
Review zonder uitnodiging
Antwoord van ADT UK&I
Hello,
We are so glad to hear that our support team provided you with an excellent and prompt response. We appreciate your kind words!
Best Wishes,
Elsie
Customer service was great
Customer service was great but the person who came to install was amazing. Friendly, informative, good clean workmanship and kept to time. Thankyou very much
24 september 2026
Antwoord van ADT UK&I
Hello,
We're delighted to hear that our customer service was great and that the installer was amazing. We appreciate your positive feedback on their friendliness, informativeness, clean workmanship, and punctuality.
Best wishes,
Elsie
Wayne did such a good job
Wayne did such a good job. Great instillation experience
24 september 2026
Review zonder uitnodiging
Antwoord van ADT UK&I
Good Morning,
We appreciate your very positive feedback and 5-star rating! We're so glad our team member provided such a great installation experience.
Kind Regards,
Elsie
You arrived on time
You arrived on time. You knew what the task was. You knew what you needed to do and you did it correctly and efficiently.
17 september 2026
Antwoord van ADT UK&I
Hello,
We're happy to hear that our team arrived promptly and completed the task efficiently and correctly. Thank you for your positive feedback!
Best wishes
Elsie
ADT Alarm installation by Wayne
Had an alarm installation by Wayne Dickens, and he was brilliant. Was very professional, personable and knowledgeable about the product. Wayne installed the alarm system, ran me through how it worked, and set up the ADT app. I couldn’t recommend Wayne highly enough, thank you very much
24 september 2026
Review zonder uitnodiging
Antwoord van ADT UK&I
Hello,
We're delighted to hear that your alarm installation was brilliant! It's wonderful that our team member was professional, personable, and knowledgeable, and that they thoroughly explained how the system and app work. Thank you for your high recommendation.
Best Wishes,
Elsie
Upgrading my ADT alarm system from the…
Upgrading my ADT alarm system from the start to the end was a smooth experience and I must congratulate the company for finding such a great team of individuals .
17 september 2026
Antwoord van ADT UK&I
Hello,
We're delighted to hear that upgrading your alarm system was such a smooth experience. We truly appreciate your kind words about our team.
Kind Regards,
Elsie
From start to finish excellent Customer service
From start to finish the staff we were dealing with were patient, supportive and extremely knowledgeable. They ensured that we had the correct alarm to meet our needs. Installation went extremely smoothly and no mess was made whatsoever.
24 september 2026
Antwoord van ADT UK&I
Hello,
We're delighted to hear that our staff were patient, supportive, and knowledgeable from start to finish. It's wonderful that they ensured you had the correct alarm for your needs and that the installation was smooth and mess-free.
Best Wishes,
Elsie
Excellent installation engineer
Your installation engineer was exceptionally good ,
both in the installation and explaining how the system
works, and how to use the system via your App.
23 september 2026
Antwoord van ADT UK&I
Hello,
We're so pleased to hear that our installation engineer provided such excellent service. It's wonderful to know they were thorough in both the installation and explaining the system's functions and app usage.
Best Wishes,
Elsie
Fantastic all round service from Duncan…
Fantastic all round service from Duncan who came and sorted the quote to Joe who fitted the system.....faultless and cant thank them enough
Regards
Paul
24 september 2026
Antwoord van ADT UK&I
Hello,
We are absolutely delighted to hear about your fantastic experience with our team, from the initial quote to the system's installation. It's wonderful to know that everything was faultless, and we truly appreciate your kind words.
Best wishes,
Elsie
Antwoord van ADT UK&I
Hello,
We appreciate your positive feedback and 5-star rating! We are so glad our service was professional, helpful, and efficient for you.
Kind Regards,
Elsie
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