Aerialforce Reviews 

11.788
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unbelievably quick responses when filling out a form. They were able to send someone for a site survey within about an hour. Gavin S turned up - very polite and inspected the site in detail.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One word. Brilliant. Enquired online via chat facility expecting a computer at 9.00pm but no, got a human and within 15 minutes I was quoted. Following day engineer called at 10am arrived at 11am th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Charged £180 for doing nothing. Eventually I managed to get through and got a 2nd visit. The same "engineer" as before, he was very aggressive and demanded more money for new parts. I refused to pay a... Toon meer

Beoordeeld met 1 van de 5 sterren

Aerialforce advertise that they trade from 22 Sutton Road Huthwaite this is incorrect. Could you take my address off the Internet please?

Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

Your Local TV Aerial Installer - TV Aerial Installations, Digital TV Aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & Motorised Satellite Systems, DAB Digital Radio Aerials & LCD/Plasma TV Installations. Aerial & Satellite installer, servicing and repairs throughout the United Kingdom. Aerialforce are committed to ensure you are ready for the digital switchover!


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,6

Alle reviews

(11.788)

368 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I recently upgraded to full fibre…

I recently upgraded to full fibre broadband resulting in the router moving downstairs and to the opposite side of the house from where my computers are kept. WiFi was much slower compared to hard wire. I contacted Aerialforce to run an ethernet cable from the router to my computers via the outside of my house. The next day Mark arrived gave a quote which I accepted. He did the work straight away. Now have the speeds on my computers are back up to where they should be. Very pleased with the outcome!

23 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wall TV job

Very helpful and very quick to call back. The job was completed from my first phone call to finish in around 4 hours. Just as I like things done

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Room for improvement

Started well
Helpful telephone operator who answered all my questions including cost £129.00,
bracket for tv - was ours ok fitter will advise
will the fitter set up our new tv - yes.
Actually-
The fitter did use our old bracket which he assured us was fine.
He did sort of set up our new tv with the Amazon fire stick from the old tv
but he never tuned the new tv in to our area so when the fire stick was removed our tv didn’t work and we had to get someone to help us to set up the new tv properly.
The cost was actually £154 as apparently the quote didn’t include VAT.

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The engineer discovered an amplifier…

The engineer discovered an amplifier hidden behind a bookshelf had been disconnected instead of reconnecting it he replaced it with a new one, which I discovered I did not need. I was charged £120 for the work done (10 minutes) I feel I have been charged excessively.

20 november 2025
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

We’re sorry to hear about your experience. Unfortunately, we have been unable to locate you as a customer on our system. We did request your full name and booking reference so we could investigate this further for you, but this information hasn’t been provided. Without it, we’re unable to look into what happened or offer a resolution. If you can share your full booking details with us, we’d be happy to review this properly and assist you.

Beoordeeld met 3 van de 5 sterren

I also was quoted £245...ended up being…

I also was quoted £245...ended up being £414?
Wouldn't use the kit I ordered from Amazon..was specifically advertised for Gen 3 Starlink..cost £40...
He Wouldn't use it so charged me an extra £169 to use the companies kit!
Not impressed!
The also didn't turn up for booking on the 19th Jan.. only let me know at 3.30pm after waiting all day...!

20 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service!

I was really impressed with how quick and efficient the engineer completed the work and helped me to set up my TV channels. When I had a further problem later on, he came back and helped me with a minor problem. Really great service thank you.

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ridiculous prices and rude

Ridiculous prices, was quoted £129+VAT ended up paying over £250. Installer was argumentative and rather rude. Kept talk to my husband and not to me despite it being me who was giving the instruction. Argued about where the tv was to be mounted didn’t put it where I’d asked instead where thought it would be better. Was told he could install on day of quote then was told he was half day the office didn’t even call me. Just absolutely poor service. Find your own person and don’t use these.

22 december 2025
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

We’re sorry to hear that you were unhappy with your experience.

For clarity, a full quotation is provided on site before any work begins, allowing customers to decide whether to proceed. Work is only carried out once that quotation has been accepted.

We’re also disappointed to read your comments about communication during the visit, as this is not the standard of service we aim to deliver.

If you would like us to review the visit and the invoice in more detail, our customer support team would be happy to assist.

Beoordeeld met 5 van de 5 sterren

Highly recommended

We have used Aerialforce from many years and they have always done an excellent job for us. For telecoms, it’s great to get an objective, honest, independent view and they can do things that Open Reach cannot. Highly recommended.

26 januari 2026
Review zonder uitnodiging

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