Aerialforce Reviews 

11.788
•
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 5 van de 5 sterren

Unbelievably quick responses when filling out a form. They were able to send someone for a site survey within about an hour. Gavin S turned up - very polite and inspected the site in detail.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One word. Brilliant. Enquired online via chat facility expecting a computer at 9.00pm but no, got a human and within 15 minutes I was quoted. Following day engineer called at 10am arrived at 11am th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Charged £180 for doing nothing. Eventually I managed to get through and got a 2nd visit. The same "engineer" as before, he was very aggressive and demanded more money for new parts. I refused to pay a... Toon meer

Beoordeeld met 1 van de 5 sterren

Aerialforce advertise that they trade from 22 Sutton Road Huthwaite this is incorrect. Could you take my address off the Internet please?

Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

Your Local TV Aerial Installer - TV Aerial Installations, Digital TV Aerials, Freeview, Freesat & Freesat+, Sky Digital including Sky+ HD & Sky Freesat, European & Motorised Satellite Systems, DAB Digital Radio Aerials & LCD/Plasma TV Installations. Aerial & Satellite installer, servicing and repairs throughout the United Kingdom. Aerialforce are committed to ensure you are ready for the digital switchover!


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,6

Alle reviews

(11.788)

368 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent, efficient and friendly service from start to finish. Engineer made a full assessment explained and talked through options. Recommended a TV mount suitable for my stud wall with a tilt and slight pivot which I wanted. All completed on same day as initial enquiry. A little pricey - but would highly recommend.

3 januari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Aerial replacement

Went to online chat & next day appointment made, no fuss. £80 quoted, digital aerial fitted inside loft & took 30mins, however original price was for repairs. New aerial cost £189.60 inclusive of vat. Service great, however wasn’t expecting such a difference in price.

22 januari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Telephone call was OK to book…

Telephone call was OK to book appointment engineer on the other hand did not have any hdmi leads,and didn't have any idea how to set up sky glass tv.he was supposed to sort bedroom tv out also but never touched it and never sorted sounbar out .overall very dissapointed

8 januari 2026
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

We’re sorry to read that you were disappointed with the visit.

From our records, this appointment was booked as a Sky diagnostic health check, which allows the engineer to assess the system, identify any faults and provide guidance or a quotation for any additional work required.

If further setup was needed for the bedroom TV or soundbar, this would normally be discussed on site and quoted separately before proceeding. The diagnostic charge covers the engineer’s time and assessment regardless of whether additional work is carried out.

We would like to better understand what outcome you were expecting from the visit. If you’re able to contact our customer service team with further details, we can review the notes from the appointment and clarify what was agreed on site.

Beoordeeld met 2 van de 5 sterren

Work carried out well and engineer was…

Work carried out well and engineer was lovely, however extremely overpriced for what was needed. Appointment was cancelled on me twice and I had to keep chasing. Very disappointed

28 januari 2026
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

Thank you for your feedback.

We’re pleased to hear that you found the engineer professional and that the work itself was carried out well.

However, we’re sorry to read that your appointment was cancelled more than once and that you felt you had to chase for updates. That is understandably frustrating and not the standard of service we aim to provide.

At present, we have been unable to locate your booking using the information available here. If you are able to provide your full name, booking reference or the address where the work was completed, we would be happy to review your experience in more detail.

Beoordeeld met 5 van de 5 sterren

Friendly professional staff and…

Friendly professional staff and engineer who came out to me.
From making the initial call to arrange appointment for quotes for two options. The differences were explained clearly and could be understood . No hard sell!
Even had the work done earlier than expected as engineer was in my area and was able to come round, so went ahead with the work. So glad I did extremely happy and saved money by doing so.

19 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The installation engineer knew what he…

The installation engineer knew what he was doing, when he placed the tv on the wall. He installed it very quickly with no wires showing and he was chatty . He told me why he wouldn’t recommend the bracket I had purchased some years ago and he was right . I would have made a right mess of it. Certainly would use them again

4 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aerial force

An excellent job was done friendly & efficient, I could pick a convenient time of my choice, & after fixing the aerial he also tuned in the tv for me, the price was good. I would recommend

5 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No way no how

We only received a qoute from this company and never actually used them for the works. They were quick and friendly to respond. From the phone call we understood that we would be looking at about £120 +vat to hang a sky glass tv, with the proviso that we have the correct bracket. Chap came out and said nope £360 oh and I would have to give him a hand to actually hang it on the bracket or he would have to get a second engineer to assist which would significantly increase the price. I get we had the wrong bracket which was extra but that would have taken it to something like 250. This amount was nuts for what would have been a quick job. I would not recommend them.

29 december 2025
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

We’re sorry to hear that you were unhappy with the quotation provided.

Any prices given in advance are intended as guidance only. Once on site, the engineer will assess the work required, equipment being used and labour requirements before providing a full, no-obligation quote. This allows customers to decide whether they wish to proceed.

Where additional support or equipment is required to complete an installation safely, this is reflected in the quotation provided on the day. If you would like us to review the quotation provided, our customer support team would be happy to look into this further.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, arrived within a couple of hours even on New Year’s Eve

The engineer was very respectful of my house and chatted through what he was doing.

He did a great job and gave me chance to adjust as I saw fit

Couldn’t recommend more

31 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

After a few cancelled appointments the…

After a few cancelled appointments the job took 5 minutes to complete and a charge of £180 pounds ,didn't break the ariel up as was promised would not recommend.

11 december 2025
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

We’re sorry to read that you were unhappy with your experience.

At present, we’ve been unable to locate your booking on our system based on the information available. If you’re able to provide your full name, booking reference or the address where the work was completed, we would be happy to review this properly.

In general, any quotation is provided on site before work commences, allowing the customer to decide whether they wish to proceed. The charge reflects the service provided, including the engineer’s time, travel and assessment, and is not determined solely by the length of time the job takes to complete.

If there was an element of the service that was not delivered as agreed, we would want to investigate this further. Please contact our customer service team with additional details so we can look into this for you.

Beoordeeld met 3 van de 5 sterren

Felt I was overcharged and replaced…

Felt I was overcharged and replaced Ariel that only needed bracket replaced

18 december 2025
Review zonder uitnodiging
Logo Aerialforce

Antwoord van Aerialforce

Thank you for your feedback.

Having reviewed the job notes, it appears the engineer carried out an on-site assessment and determined that a full aerial replacement was required, which included a new premium log aerial, mast and associated fittings.

As with all of our work, a quotation would have been provided on site before proceeding, allowing you to decide whether you wished to go ahead.

If you would like us to go through the assessment and quotation in more detail, please contact our customer service team and we will be happy to review this with you.

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