My daughter has recently become the proud owner of an Aga and for her birthday my wife and I wanted to get some Aga cookware. We eventually found out what she would like in the way of cookware, but ha... Toon meer
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My first phone contact provided a visit the same day and Darius actually turned up early. He stripped down the motor quickly and professionally, clearly familiar with Stanley stoves even though th... Toon meer
Communication was good regarding delivery. But it was the delivery and installation I was most impressed with. The access to the house was limited and the installation space tight. Everything was ‘pos... Toon meer
We bought a Rayburn 3 1/2 years ago for £13K. It was installed by a plumber recommended by Aga Rayburn, it has been regularly serviced by the same plumber. The cooker has melted the internal steel wor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Contactgegevens
Station Road , TF1 5AQ, Telford, Verenigd Koninkrijk
- 01952 643140
- customerrelations@agarangemaster.co.uk
- www.agaliving.com
4,3
Uitstekend
3K reviews
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Beware- breakages
Despite asking again and again to board the limestone patio the workmen decided to drag the pallet truck across and ended up breaking and damaging 6 paving slabs. Damage that was totally avoidable by using boards.
They wouldn’t listen and went against our wishes and went at everything far too quickly without preplanning or forethought.
Very poor service for such an expensive item.
30 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Good morning,
Thank you for bringing this to our attention, and please accept our sincere apologies for the issues you experienced during the delivery of your AGA.
This is certainly not the standard of care we expect, and we are very sorry to hear of the damage caused.
So that we can support you as quickly and thoroughly as possible, could you please email us at tpsupport@agarangemaster.co.uk with your full details, installation date, appliance information, and order number. If possible, please also include images of the damage. This will allow us to investigate the matter internally and provide you with the most appropriate support.
Thank you for your time, and we look forward to assisting you further.
Best wishes,
Alex
Upon ordering with Tracey from Kendal…
Upon ordering with Tracey from Kendal AGA to taking delivery the whole process was a pleasure! The two delivery men Dwayne and Patrick were Wounderful! Took time to protect the door way in which the AGA was brought in through and showed respect whilst working inside the house which doesn’t go unnoticed these days. Very professional service can’t thank everyone enough.
31 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Simon,
We're happy to hear that you had a wonderful experience from start to finish. It's great to know that our team's professionalism and care were appreciated during your delivery. Thank you for your positive feedback!
Warm wishes
AGA Rangemaster
Excellent and professional response…
Excellent and professional response from Customer Care Adviser Loren. Problem sorted with no fuss.
20 maart 2026
Antwoord van AGA
Hi Geoff,
We're happy to hear that the issue was sorted out smoothly by our Customer Care team. We appreciate you taking the time to leave us feedback.😁
Best wishes,
The AGA Rangemaster Team
Very helpful thank you.
26 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Frederick,
We're happy to hear that we could be of assistance. Thank you for your positive feedback, we truly appreciate it.😄
Kind regards,
The AGA Rangemaster Team
Thrilled with my new AGA
Thrilled with my new AGA and a great collection and delivery/installation service.
Richard and Bruce handled both the removal of old and delivery of the new Agas. They were very friendly and helpful and have done a great job.
27 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Kerry,
We're happy to hear that you are thrilled with your new AGA! We appreciate your positive feedback regarding the collection, delivery, and installation service. It's great to know the team was friendly and helpful.🙂
Warm regards,
The AGA Rangemaster Team
Dwayne & Patrick have just delivered my…
Dwayne & Patrick have just delivered my Aga R3 - they could not have been more helpful - they manouvered it over difficult terrain and had a ramp to bring in into the kitchen. They were both so friendly, knowledgeable and courteous. Dwayne went through the controls with me and how to use the ovens and domes for the first time.
From start to finish they were brilliant!!
27 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Karen,
We're happy to hear that the delivery team was so helpful! It's great they navigated the terrain and explained the Aga R3's functions clearly. We appreciate you sharing your positive experience!
Warm wishes,
The AGA Rangemaster Team
AGA experience and impressions
After making the decision to invest in a new AGA we can only say how impressed we’ve been. The oven is a new centerpiece in our kitchen and the AGA quality lives on in the new model.
The delivery and installation experience was exceptional, and Lak and Mark were real ambassadors for the brand. Courteous, diligent, helpful and super professional, they made it completely delightful.
23 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Good morning,
We're happy to hear that you're impressed with your new centerpiece. It's great to know the quality resonates with you. We appreciate your highlighting the exceptional delivery and installation experience. It's wonderful to hear the team's professionalism made it delightful. 😊
Best wishes,
The AGA Rangemaster Team
Antwoord van AGA
Dear Dianne,
We're glad you found our service efficient from the beginning to the end. Thank you for your positive feedback!😊
Warm regards,
The AGA Rangemaster Team
Installation by Bruce and Richard today…
Installation by Bruce and Richard today was tip too
25 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Elizabeth,
We're glad you had a wonderful installation experience. Thank you for your positive feedback, we appreciate it a lot!😄
Warm regards,
The AGA Rangemaster Team
Very pleased with the installation of my new Aga Rangemaster
Just had my Aga Rangemaster installed and Lak and Mark were extremely helpful throughout. They kept me updated with timings of when they would arrive and there was a slight issue with the power of the gas hobs, but Lak didn't leave until he was fully satisfied that they were working as they should be. Lak talked me through the controls and settings and sent a useful video link so I can get the most out of the oven.
They took all the packaging away and even took the old cooker as well. They were both very friendly, helpful and professional and I wouldn't hesitate to recommend them.
23 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Dear BC,
We're happy to hear that the installation was helpful! We appreciate your positive feedback regarding the team's dedication to ensuring your satisfaction and explaining the oven's features. We are also glad they took care of the packaging and the old cooker. Thank you, we hope that your appliance will bring you many years of enjoyment!😊
Warm regards,
The AGA Rangemaster Team
Customer service
16 maart 2026
Antwoord van AGA
Hi Patrick,
Thank you so much for your feedback. We are glad to hear that you are pleased with our products and customer service.🙂
Best wishes,
The AGA Rangemaster Team
Old Aga taken out by Lak and Mark last…
Old Aga taken out by Lak and Mark last Friday. Great communications and quick efficient job.
A credit to the Company
Good advice re installation requirements from the new one so guess who I am requesting bring the new one.
20 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi David,
We're happy to hear that the removal went smoothly! We appreciate your kind words regarding the team's communication and efficiency. It's great to know the advice was helpful, and we look forward to assisting you with the new installation.
Warm wishes
AGA Rangemaster
Andy and Paul were really helpful and…
Andy and Paul were really helpful and friendly. They rang the day before delivery to confirm the time. The day of delivery they were on time and protected our wooden floor so it didn’t get damaged. Andy gave us a full demonstration on how to use and handy tips. Altogether a pleasant experience, thank you!
20 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Jo,
We're happy to hear that the delivery team was helpful and friendly! Thank you for your positive feedback!
Warm wishes
AGA Rangemaster
Excellent service from Zen and Skip
Very happy with my new Heatranger Rayburn. Delivery by Zen and Skip was excellent- good communication and punctual . They clearly knew exactly what they were doing and gave me great confidence . Thank you both
19 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi James,
We're happy to hear that you are very satisfied with your new appliance. It's great to know the delivery team provided excellent service, offering clear communication and demonstrating expertise. Thank you for your positive feedback.😊
Warm wishes,
The AGA Rangemaster Team
Delivery Dream
Excellent staff - knowledgeable and friendly - definitely went the extra mile to ensure we were happy.
12 maart 2026
Antwoord van AGA
Dear Graham,
We're happy to hear that our team's knowledge and friendliness ensured your happiness. We appreciate you taking the time to share your positive experience!
Warm regards,
The AGA Rangemaster Team
Thank you to Lak and Mark who were…
Thank you to Lak and Mark who were fantastic at installing our new rangemaster!
16 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Dear Lara,
We're happy to hear that the installation of your new range went so well! Thank you for sharing your positive experience with us.🙂
Best wishes,
The AGA Rangemaster Team
My 3rd Aga!
Thank you to Charley and the gents at the Aga Outlet for all their help in working through the process of purchasing our new Aga.
Also to Skip and Zen who were most professional in their delivery and installation of what is my 3rd Aga! They were very friendly and helpful.
Also to Sophie in Aga customer services for her excellent manner and customer care.
A lovely feeling to have an Aga back in our home, she looks gorgeous!
18 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Wendy,
We appreciate you sharing your experience! We're happy to hear that the team provided professional service during your Aga purchase, delivery, and installation. It's wonderful knowing you are pleased with your Aga.
Warm wishes
AGA Rangemaster
Extremely helpful!
I emailed Aga in August concerning having to change to a smart meter and our concerns over doing so. The response from Dean was incredibly helpful. He replied very quickly and he was clearly wanting to help with several emails going between us. Good news is that after 4 visits from the energy company and failed attempts with wrong meters brought and the realisation that this wasn’t a simple task…. We now have a Smart meter installed.
Thanks Dean for your efforts in helping us!
18 augustus 2025
Review zonder uitnodiging
Antwoord van AGA
Hi Fiona,
We're happy to hear that the information provided was helpful as you navigated the smart meter installation process. We appreciate your positive feedback and thank you for sharing your experience.
Warm wishes
AGA Rangemaster
Dream come true…
I have dreamt of having an Aga for many years. I am delighted with my Blush R3. Absolutely beautiful. The service from Aga was brilliant. Lak and Mark who delivered the Aga added to the occasion. Friendly and professional and made sure I was totally happy with my purchase and knew how to use it!
17 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi Genny,
We're delighted you're happy with your Blush R3! It's wonderful to know the delivery team's friendly, professional service enhanced your experience. We appreciate you sharing your positive feedback.
Warm wishes
AGA Rangemaster
Skip and Zen did a great job removing…
Skip and Zen did a great job removing our old AGA
16 maart 2026
Review zonder uitnodiging
Antwoord van AGA
Hi James,
We're happy to hear that Skip and Zen provided such excellent service! Thank you for your positive feedback; we appreciate it.
Warm wishes
AGA Rangemaster
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