Send totally wrong shorts ,had to return and wait 2 weeks for refund. Customer service says the shorts must of been on the wrong shelf on dispatch, am sure its not hard to check model number on bag... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
There was an issue with the order of a pair of work shoes which didn't arrive I initially left a poor review as I was annoyed but after speaking to a lovely lady called Lucy from the customer care tea... Toon meer
Bedrijf heeft geantwoord
Was easy to order and pay, delivery on time and arrived not damaged. Product priced value for money. Would recommend and use again.
Bedrijf heeft geantwoord
Absolutely phenomenal business. The customer care is fantastic and the products are of brilliant quality. I needed work trousers asap for an unscheduled trip -they arrived in time... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Alex Direct a Mi Hub Brand. We are a well-established provider of men’s and women’s workwear, corporate clothing and uniforms. Alex Direct offers all the trust and knowledge that comes from 170+ years of expertise servicing uniforms. At Alex Direct, we stock a wide range of trusted workwear brands, including Scruffs, DeWalt, Stanley, Leo, Alexandra, CAT, Dickies, Timbaland and Amblers – with new brands added regularly to meet the needs of builders, electricians, plumbers, carpenters and all other trade professionals.
Contactgegevens
Alexdirect - A Mi Hub Brand, 3 Long Acre, Willow Farm Business Park, Castle Donnington, DE74 2UG, Derbyshire , Verenigd Koninkrijk
- +44(0) 333 041 5602
- customercare@alexdirect.co.uk
- www.alexdirect.co.uk
4,0
Goed
133 reviews
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Hard yakka work boots
Easy to order super fast delivery, Hard Yakka work boots super light and tough.
4 augustus 2025
Antwoord van Alex Direct
Good Morning Andrew
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear that you found it easy to order, and that your delivery was super fast, and are pleased that you are happy with your boots
Kind regards,
AlexDirect Customer Service
Received these Sketches safety shoes…
Received these Sketches safety shoes when wearing them the left shoe has a terrible creaking noise when walking on the day I received them only to be told there is nothing Alex’s Direct can do and not to return the shoes disappointed and money wasted.
10 juli 2025
Antwoord van Alex Direct
Good morning Alexander
Thank you for taking the time to leave us a review, we really appreciate your feedback and custom.
We are very sorry to hear that you had a issue with your shoes, please know we have reached out to you directly regarding this.
Kind regards,
AlexDirect Customer Service
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear of the swift delivery and the website was easy to navigate.
Kind regards,
AlexDirect Customer Service
Best pair of work trousers iv had
Best pair of work trousers iv had, ordered and delivered no fuss will definitely be buying from here again
23 juli 2025
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear of the service you have received and will continue to order from us.
Kind regards,
AlexDirect Customer Service
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear you love the boots you have received.
Kind regards,
AlexDirect Customer Service
Quickly sent out the boots are great…
Quickly sent out the boots are great will definitely recommend,
21 juli 2025
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear you received quick delivery of your boots and you will recommend us.
Kind regards,
AlexDirect Customer Service
We never got the work boots
We never got the work boots, I rebooted DHL for a redeliver for Friday 25th July, they never came. So no work boots for me.
18 juli 2025
Antwoord van Alex Direct
Good Morning Pauline
Thank you for taking your time to leave a review, we appreciate all feedback, please accept our apologies for the delay on the delivery of your order, as per email I have sent these are out for delivery today.
Kind Regards
Alex direct customer service
Amazing
Amazing quick delivery, product great quality will definitely buy from Alex direct again very satisfied.
9 juli 2025
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear you received first class service and quick delivery, so glad you will keep using us.
Kind regards,
AlexDirect Customer Service
1st class service and quick delivery
1st class service and quick delivery, will keep using this company.
15 juli 2025
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear you received first class service and quick delivery, so glad you will keep using us.
Kind regards,
AlexDirect Customer Service
Placed two orders that were both…
Placed two orders that were both delivered incorrectly. Cant say that I would bother trying again and unfortunately would not recommend.
2 juli 2025
Antwoord van Alex Direct
Good Morning
Thank you for taking your time to leave a review, we appreciate all feedback, Please accept our full apologies that your orders have been delivered incorrectly. I have reached out by email regarding this for further investigation.
Kind Regards
Alex direct team
prompt delivery
10 juli 2025
Antwoord van Alex Direct
Good Afternoon
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear your order was delivered quickly and efficiently .
Kind regards,
AlexDirect Customer Service
Good quality work wear
Good quality work wear. The shorts were ideal for the hot weather.
10 juli 2025
Antwoord van Alex Direct
Good Afternoon David
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear you are please with items.
Kind regards,
AlexDirect Customer Service
Antwoord van Alex Direct
Good Morning
Thank you for taking your time to leave a review we appreciate your feed back and value your custom.
We are pleased to hear of the quick delivery you received and are pleased with the comfort of your uniform.
Kind Regards
Alexdirect Customer care
Returning a pair of boots has been a…
Returning a pair of boots has been a total fiasco. Returns label provided has been rejected by DHL in 6 different service points. Calls to Alex Direct have been unhelpful and ineffective.
It’s starting to feel like returns are not wanted.
16 juli 2025
Review zonder uitnodiging
Antwoord van Alex Direct
Good Morning
Thank you for taking your time to leave a review, we appreciate all feed back. Please be assured we are investigating with our couriers regarding this.
Please accept our full apologies for the issues you have received.
Kind Regards
AlexDirect Customer Service
Prompt delivery less than 36 hours from…
Prompt delivery less than 36 hours from when I ordered, I received my boots five stars
9 juli 2025
Antwoord van Alex Direct
Good Morning Andrew,
Thank you for taking the time to leave us a 5 star review, we really appreciate your feedback and value your custom. We are very glad to hear your order was delivered quickly and efficiently .
Kind regards,
AlexDirect Customer Service
Good product, good price, good service.
1 juli 2025
Antwoord van Alex Direct
Good Morning
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom. We are so glad to hear you have had a good experience ordering with us and that you are happy with your uniform and price.
Kind regards,
AlexDirect Customer Service
Definitely with a look…
Was looking to buy good quality workwear for a relative. Found black fleeces at a competitive price on this website. Easy to order as new customer. Package well and delivered within days. Size of product perfect. Am happy with purchase would recommend to others and will be my first port of call next time I’m looking to buy workwear.
7 juli 2025
Antwoord van Alex Direct
Good Morning Alan
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom. We are so glad to hear you have had a good experience ordering with us and that you are happy with your uniform, thank you so much for recommending us.
Kind regards,
AlexDirect Customer Service
Antwoord van Alex Direct
Good Morning Alan
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom. We are so glad to hear you have had a good experience ordering with us and that you are happy with your uniform.
Kind regards,
AlexDirect Customer Service
Shorts bought on Sale
I bought shorts when on Sale, got the parcel quite quickly, on the next working day. The packaging was in good condition. Good experience so far.
23 juni 2025
Antwoord van Alex Direct
Good Morning Elena
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and value your custom. We are so glad to hear you have had a good experience ordering with us and that you are happy with your uniform.
Kind regards,
AlexDirect Customer Service
Antwoord van Alex Direct
Good Morning,
Thank you for taking the time to leave us a 5 star review. We really appreciate your feedback and custom.
We are pleased to hear of the good quality products and the highly recommendation.
Kind regards,
AlexDirect Customer Service
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