Alfaholidays Reviews 

5.382
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Had a fantastic time at the Eliot celebrating my 50th birthday. Coach driver Trevor was brilliant. The room was lovely. Food great. Entertainment a bit dated. Staff very helpful. Hotel was welcoming.... Toon meer

Beoordeeld met 5 van de 5 sterren

We were on the trip to Newquay 130YN Exceptional Value with three excursions included amazing. Fabulous holiday from beginning to end. The coach driver Tony Parnham looked after all passengers of al... Toon meer

Beoordeeld met 4 van de 5 sterren

Fantastic Hotel staff and Food Facilities are excellent very well looked after . We had three Drivers Dan our first Driver from another company was excellent cheerful and helpful . Jennifer our... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderful stay. All staff friendly and professional. Our Driver, Debbie, South Mimms to Blackpool, 13.9.26. First time I've travelled with her. What a lovely, kind, considerate and helpful lady. Fab... Toon meer


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(5.382)

1.178 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Our driver Tim was excellent

Our driver Tim was excellent, very informative, friendly, came and spent time talking with everyone. The staff were excellent very helpful, nothing was too much trouble. There was a choice at meal times and a special everyday. Entertainment was very enjoyable. Enjoyed the trips. Would certainly use Alfa again.

30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Another lovely Alfa holiday in Cromer

Another lovely Alfa holiday in Cromer. Our driver Anthony
, and all the hotel staff were brilliant. The food as usual excellent. Looking forward to our next visit on December 14th. Already booked again for March and June next year.



30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company

Excellent value for money and well organised. The only company that provides a lot of single rooms at low cost.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely break at Metropole

We enjoyed our self drive holiday at Alfa's metropole hotel in Torquay. As at all Alfa hotels the staff are friendly and professional, the rooms are comfortable and well furnished and a good choice of well cooked food.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely Holiday in Devon

The driver Keith was excellent. He was really informative about the places we visited. He also ensured that everyone got off the coach safely. The hotel was lovely and clean. The staff were so friendly. The meals were nice and hot, plus the meal times were perfect. Giving me enough time to have a walk afterwards , before the entertainment started. As I have never been to north Devon before, it is somewhere I would like to come again.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really nice holiday from pick up to…

Really nice holiday from pick up to return. Driver Derek was excellent so informative and put himself out to help those who needed it. Hotel was fine and meals. Use Alfa regularly and now looking to book my next one.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

8 days in Donoon

Everything went very smoothly from the time I was picked up till we arrived at the hotel the driver was very helpful and so we're the staff at the hotel had a lovely time

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

it was very good on the whole but we…

it was very good on the whole but we had a few hiccups. which Alpha couldnt help the ferry breaking down and going on as foot passengers when you are an older person i found it a bit of a struggle with luggage. the driver was very good.

30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fabulous driver Dave

Fabulous driver Dave, was very professional, funny, smartly dressed and nothing was too much bother. An asset to your company.Excursions were very good even if tiring as a lot of walking involved. The only complaint I have is the fact of having to put our cases out side our door at 6 am for them not to be picked up at 6-55 was ridiculous we had to be up at 5-30 to shower and put everything in the case and then sit around an hour waiting to go to breakfast. Then the cases weren’t put on the coach till 7-45. Why? If I’d know that I could’ve taking my case down myself on my way to breakfast. Our room was spotless and comfortable, there was a good choice of meals and waiters were great. Holiday was good apart from the case situation which put a minus on the experience.

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

PERFECT HOLIDAY

Holidays with Alfa are perfect and this one to Cromer was no exception. Hotel, staff, food, entertainment all first class. Our driver Anthony was brilliant - wonderful sense of humour, very helpful and knowledgeable - and most of all a safe driver.

30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The personal touch and care make Alfa stand out as a holiday company

I like the personal touch, which was well indicated by the telephone contact when there was an unavoidable delay with the coach. Plus, the friendly driver made it an enjoyable journey. The hotels are always good, some better than others. The room was a basic single one, but comfortable; the hotel staff were friendly. Food can be variable depending on the hotel. This time at the Queens Hotel in Blackpool I was a bit disappointed with the meals, but that could have been due to my expectations because the last time I was there the food was excellent, better than a five-star hotel, this time I reckon there may have been a change of chef which led to my disappointment at a lower standard. However, most of the meals were acceptable with a few exceptions. Breakfasts were always good but the evening meals less so. The waiter service was excellent and our waiter, Robertson, couldn't do enough to ensure we were satisfied. On the whole I enjoy travelling on holiday with Alfa.

30 augustus 2026
Review zonder uitnodiging
Logo Alfaholidays

Antwoord van Alfaholidays

Thank you so much for taking the time to share such a detailed review, and for your continued loyalty in travelling with us.

We're really pleased to hear that our personal touch made a difference, especially with the phone call during the coach delay. Keeping our customers informed, even when things don't go entirely to plan, is something we care about, so it's great to know that came through. We'll also be sure to pass on your kind words to your driver.

It's lovely to hear the hotel staff were friendly and that your room, while basic, was comfortable.

Regarding the meals at the Queens Hotel in Blackpool, thank you for your honesty and for the context around your previous visit. We're sorry the evening meals didn't quite hit the same standard this time, and a change of chef may well explain the difference you noticed. We'll be feeding this back to the hotel, as consistency matters to us just as much as it does to you.

We're delighted that Robertson took such good care of you at mealtimes. It's always wonderful to hear when a team member goes above and beyond, and we'll make sure he knows how much his service was appreciated.

Thank you again for your thoughtful review. We look forward to welcoming you on your next holiday with Alfa.

Beoordeeld met 5 van de 5 sterren

The Isle of Wight was all right

We have been on a number of Alfa trips but this was perhaps the best because of the standard of the food, we know that all Alfa hotels offer the same menu but the presentation and quality of the cooking was by far the best we have experienced.
The journey, though long passed by very quickly aided by Richards "jokes" , he will be missed.
Definitely our most enjoyable Alfa holiday, even the time spent at Bowburn interchange was cut to a minmum.

5 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The driver, Anthony.

The driver, Anthony, was very good. Informative, funny, considerate.

The hotel was good, though the food wasn't as good as previous Alfa holidays. This won't tho, put us off booking with Alfa again.

Some of the excursions, day in Norwich, especially, need reassessing.

30 augustus 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer