Ive only had to call them twice over a 5 year period that i was with them and didn’t have a good experience with them on the phone but as a provider and pricing I have to say I wouldn’t hesitate to... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I was told I'd receive $200 credit on my electricity, I asked if it came of the first bill, he said yes. I then found out later in my information pack that I don't receive the$200 reduction off my bil... Toon meer
Bedrijf heeft geantwoord
Linda wonderfully explained the details of the Home Deal Smart Gas Offer and she answered all my questions. Very patient and very professional. Signing up was very straight forward and she organised... Toon meer
Bedrijf heeft geantwoord
The person who answered my call was polite and informative . She explained every detail clearly and was patient and friendly. The length of the call was adequate for understanding all of the detail o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Switch to Alinta Energy. No Lock in Contracts. No Exit Fees. Easy online sign up. Switch today. We cover Western Australia, Victoria, South Australia, New South Wales and Queensland. Making energy more affordable.
Contactgegevens
Perth, Australië
- www.alintaenergy.com.au
We want you to spend less on energy.
4,2
Goed
2K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great warm service
9 september 2026
Antwoord van Alinta Energy
Hi Victoria,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our team.
Lilly
Antwoord van Alinta Energy
Hi Jen,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our team. We appreciate you taking the time to share your feedback.
Lilly
Joining Alinta Energy again…
I received your company paperwork’s sent to my letterbox as I requested. I have no computer or printer and my internet experience is not so good, so getting your correspondence sent to my home address is the best option for me. Thank you.
Your customer service is appreciated. Janina
4 september 2026
Antwoord van Alinta Energy
Hi Janina,
Thanks for your review!
We always aim to provide convenient service for all our customers, and we appreciate you letting us know that this method worked well for you.
If you still require assistance with this, we'd kindly encourage you to reach out to us by visiting https://www.alintaenergy.com.au/help-and-support/contact-us and selecting the blue chat icon in the bottom right-hand side of the page.
This will initiate a conversation with our dedicated Online Messaging team, who will be sure to discuss this further with you.
- Peter
They we're kind and fast and fixed my…
They we're kind and fast and fixed my problem up no problems
3 september 2026
Antwoord van Alinta Energy
Hi Jemma,
Thank you for taking the time to share your positive experience with us.
We are so glad to hear that we were able to resolve your problem quickly and efficiently.
Your feedback is greatly appreciated.
- Peter
Alinta Energy are a pack of amateurs
Alinta Energy are a pack of amateurs. I don't know how many times I've set up an automatic bill payment and still it doesn't come out until after I get threatened with legal action.
can you not get this right first up why does this continue to be an issue when it is set up properly.
fix it (AGAIN). This is not just a one off it has been every bill that I've had with this pack of amateurs.
recommend them NOT.
8 september 2026
Review zonder uitnodiging
Antwoord van Alinta Energy
Hi Onderay,
We are disappointed to hear about the ongoing difficulties you've experienced with your automatic bill payments.
Your frustration is justified, and we're committed to ensuring our payment systems function smoothly for all our customers.
We take your feedback very seriously and wish to discuss this further with you.
We'd kindly encourage you to reach out to us by visiting https://www.alintaenergy.com.au/help-and-support/contact-us and selecting the blue chat icon in the bottom right-hand side of the page.
This will initiate a conversation with our dedicated Online Messaging team, who will be sure to discuss this further with you.
- Peter
Antwoord van Alinta Energy
Hi Kenneth, thanks for your kind review!
We're glad to hear that you've had a positive experience with us and we're looking forward to any future interactions we may have with you!
- Peter
The staff were very polite and helpful. And client happy to context with company..
The experience was very rewarding . I hope I was a good client for the company. And fullfill information with thankful and puntial listing.
8 september 2026
Antwoord van Alinta Energy
Hi Donna,
We are so happy to hear you had a rewarding experience! We truly appreciate your kind words and positive feedback.
- Peter
Amazing company
Came from a different gas provider & the set up process Alinta offered was amazing & the website was super easy to navigate! 10/10 stars if I could.
8 september 2026
Antwoord van Alinta Energy
Hi Brittany,
We are so glad to hear that your setup process was amazing and that our website was easy to navigate. Thank you for your wonderful feedback!
Thanks,
Elena
Antwoord van Alinta Energy
Hi Angel,
We're glad to hear that our registration process was straightforward for you. We appreciate your feedback.
Thanks,
Elena
so much easier than other suppliers the…
so much easier than other suppliers the website too
7 september 2026
Antwoord van Alinta Energy
Hi Gus,
We're so glad our website and services made things easier for you. We appreciate your kind words!
We appreciate you taking the time to leave us a review about your experience.
Thanks,
Elena
Antwoord van Alinta Energy
Hi Tong,
We are so glad you enjoyed your experience. We appreciate your positive feedback!
We appreciate you taking the time to leave us a review about your experience.
Thanks,
Elena
Signing up was easy and we'll explained.staff a little hard to understand but was very polite and didn't mind repeating. Well done Elinta
Highly recommended staff was very pleasant and polite and answered all of my questions. Thankyou
7 september 2026
Antwoord van Alinta Energy
Hi Sandra,
We're so pleased to hear that our staff was pleasant and polite, and that they were able to answer all of your questions. Thank you for your kind words!
We appreciate you taking the time to leave us a review about your experience.
Thanks,
Elena
The consultant Rhylee I spoke to was…
The consultant Rhylee I spoke to was fantastic
4 september 2026
Antwoord van Alinta Energy
Hi Peter,
Thank you so much for taking the time to let us know about your experience with Rhylee. We appreciate you taking the time to let us know that their hard work is paying off.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Clear & concise information to…
Clear & concise information to understand.
The agent who initiated my consultation to switch to Alinta was very professional & helpful
3 september 2026
Antwoord van Alinta Energy
Hi Nena,
Thank you for your review. We appreciate you taking the time to let us know about your sign-up experience with us.
We look forward to assisting you with all you future enquiries in the same helpful and professional manner.
Sally
I can’t see the plans using my iPhone…
I can’t see the plans using my iPhone as the screen is not big enough. I had to guess which plan to tick.
4 september 2026
Antwoord van Alinta Energy
Hi Helen,
Thank you for your feedback. We appreciate hearing from you on how we can improve our services. We have passed this on to the relevant department to ensure we provide a better experience moving forward.
In the meantime, don’t hesitate to contact us and we can check your plan for you.
Sally
Nice and clear and easy to understand
Nice and clear and easy to understand.
Explained everything thoroughly.
Great
4 september 2026
Antwoord van Alinta Energy
Hi Leisa,
Thank you for taking the time to leave us such a wonderful review. We appreciate hearing from you about your experience.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Loretto took my call and was so helpful…
Loretto took my call and was so helpful and clear to understand.
Thank you Loretto you made it much easier😃
4 september 2026
Antwoord van Alinta Energy
Hi Sally,
Thank you for your wonderful review. We appreciate you taking the time to let us know about your experience with Loretto and we will pass this on to them to let them know their hard work is paying off.
We look forward to assisting you with all your future enquiries with us.
Sally
Easy for me
Easy for me , because of past experiences and good communication
with Alina Energy.
3 september 2026
Antwoord van Alinta Energy
Hi Benjamin,
Thank you for your review. We appreciate you taking the time to let us know about your experience with us.
If you’re interested, don’t forget to activate your MyAccount log in for online access to your bills and usage.
Sally
Antwoord van Alinta Energy
Hi William,
Thank you for taking the time to leave us your wonderful review. We appreciate hearing from you about your experience and look forward to assisting you with all your future enquiries in the same helpful manner.
Sally
Antwoord van Alinta Energy
Hi Paul,
We're pleased to hear that your experience with our process has been smooth so far. We appreciate your positive feedback.
Lilly
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