Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Toon meer
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Lees wat reviewers zeggen
Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... Toon meer
Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Toon meer
This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Restaurant
- Chinees restaurant
- Chinees afhaalrestaurant
- Online voedselbezorgdienst
- Pizzabezorgdienst
- Afhaalpizza
Geschreven door het bedrijf
All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service.
Contactgegevens
3rd floor, Howard House, 32-34 High St,, CR0 1YB, Croydon, Verenigd Koninkrijk
- 0203 953 8888
- info@alleatapp.com
- www.alleatapp.com
2,6
Slecht
162 reviews
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This company is dodgy
This company is dodgy
I’m a restaurant owner and they took my money and they meant to pay every week but never pay penny
They’re one worse company work with
19 mei 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Customer,
We’re sorry to hear about your experience and take these concerns very seriously. We’d appreciate the opportunity to resolve this matter and understand what went wrong. Please contact our team directly at 02039538888 so we can investigate and address your concerns as quickly as possible.
Kind regards,
Scam
Scam. Paid for food that never came. The restaurant never received the order and claim they don't have an account with all eat. Totally useless. Do not use this service under any circumstances.
2 mei 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Customer,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
Abysmal won't respond to attempts to contact them to resolve a data issue
This company keeps sending me emails confirming orders in Kilmarnock that I have not placed. I have emailed them THREE times and they have failed to respond.
They do not take data security seriously and I will be reporting them to the ICO.
Dreadful organisation. You should be ashamed at your lack of customer service, lack of professional integrity and slap dash approach to data protection.
19 mei 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Debbie,
We sincerely apologise for the inconvenience and frustration caused. We take matters of data security and customer service very seriously, and we’re truly sorry that your concerns were not addressed promptly. This is not the standard we aim to uphold.
Please contact us directly at 02039538888 or email us at info@alleatapp.com so we can investigate this issue urgently and ensure your details are handled appropriately.
Kind regards
They took the payment twice
They took the payment twice. I have called every day for the last 6 days and they are refusing to resolve this issue to the point that it is likely this will be reported to the bank to resolve. Very disappointed!!!
12 april 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Yolanda,
We sincerely apologize for this technical error, which was unintentional. We have already processed a full refund for the duplicate charge, which should reflect in your account in a few days. Your patience is greatly appreciated. We kindly request that you consider updating your review once the refund is received.
Kind regards
Waste of time and money
No customer care. No refund for wrong delivery. Going back to deliveroo or direct order to restaurant. Food overpriced too. 4e more l guess commission for using app. Overall experience: waste of time and money. You dont offer order history.
20 maart 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Katrina,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
Not using them ever again.
We liked the app and used it often. Then a week or so back we had a late-delivery / rudeness / cold food issue with the takeaway and all that stopped. All Eat were powerless to either intervene or obtain a refund (in spite of having all the evidence to hand and wasting hours of our time) in fact they proved themselves to be completely ineffective and as a result we'll be using neither them - nor the takeaway involved - ever again.
15 maart 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Customer,
We’re very sorry to hear about your recent experience and completely understand your frustration. While we always aim to support our customers when issues arise, we regret that in this case we weren’t able to reach a satisfactory resolution. We’re actively reviewing how we handle situations like this to improve our service. Your feedback is truly appreciated, and we will look in to the matter for you.
Kind regards,
Best app I had used
Best app I had used, the price is good food delivered so quick. Highly recommend!
16 maart 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you recent experience with our customer service was great. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Kind regards
Had good experience with this platform
Had good experience with this platform, i found many hidden restaurants which are not available on ther platform. They are helping local restaurants to grow.
7 maart 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Customer,
Thank you so much for your kind words! We’re thrilled to hear that you recent experience with our customer service was great. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Kind regards
Nothing to complain about
I ordered through their connected website for a restaraunt, the order was communicated to the restaurant properly, with instructions but the restauraunt got the order wrong unfortunately. I contacted their customer service, they contacted the restaurant and I got a refund, so I'm happy :)
15 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear MT,
Thank you so much for your kind words! We’re thrilled to hear that you recent experience with our customer service was great. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Kind regards
I have been using this app for almost a…
I have been using this app for almost a year now. It saves me money on my local eatery and it's super easy to use. Highly recommended!
14 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you so much for your kind words and recommendation! Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Good price
Nice platform and easy to use with wide range of shops also best prices.
1 maart 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you find our food delivery app affordable and reliable. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
Fake and will ruin your business
Fake and will ruin your business. Guys stay away from these fraudsters. They will visit your business and will promise to grow your business on a very attractive package. They then will claim ownership of your business on google, will put their own links for orders and payments and will remove all your profile from google. The same profile you spent years of hard work to build and they just destroy it like that. Scammers and fraudsters. Stay away please!!!!
17 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Sohail Jaffar,
We are truly sorry to hear about your experience and sincerely appreciate your feedback. We want to clarify that we never intend to take control of any business in a harmful way. Our goal is always to help businesses grow through marketing and online visibility.
It seems there may have been some misunderstanding. We only request Google access to generate marketing reports and optimize business profiles, never to claim ownership or remove any listings. If you could share your business name, we would be happy to look into this matter and resolve any concerns immediately.
Your trust is important to us, and we are committed to ensuring a transparent and positive experience for all businesses we work with. Please reach out to us directly so we can sort this out for you.
Best regards
Most affordable food delivery app in…
Most affordable food delivery app in the UK
12 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear adrian,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you find our food delivery app affordable and reliable. Your support means a lot to us, and we look forward to continuing to serve you with the best experience.
If you ever need any assistance, feel free to reach out. Enjoy your meals! 🍽️😊
Best regards
Most affordable food delivery app in…
Most affordable food delivery app in the UK and Ireland. Highly recommend!
14 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Walter Alexander Barrera Serna,
Thank you for your kind words and recommendation! We're thrilled to hear that you find our food delivery app affordable and reliable. Your support means a lot to us!
If you ever need any assistance or have any suggestions, feel free to reach out. Enjoy your meals! 🍽️😊
Best regards
Horrible service
10 januari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Magotta,
We are sorry you did not have a good experience with All Eat. Please let us know what went wrong so that we can help resolve the issue and ensure it doesn't happen again.
Kind regards
Used for the first time
Used for the first time. One dish slightly cold but others fine so could have been restaurants fault. Slightly late but not too much so all fine.
14 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Shocking company with incompetent…
Shocking company with incompetent individuals running the online chats.
7 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Megan,
We are sorry you did not have a good experience with All Eat. Please let us know what went wrong so that we can help resolve the issue and ensure it doesn't happen again.
Kind regards
DO NOT USE!!!!
DO NOT USE!!!!! An absolute scam! Anticipating a standard response from the ‘company’- I have called and emailed several times with the assurance of a refund- which I haven’t received! Please DO NOT use this company!!!!!!
4 februari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
Absolute scam never recieved food no…
Absolute scam never recieved food no help from live chat complete scam do not order money down the drain
31 januari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear jack,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
All Eat took my oder of £33.90.
All Eat took my oder of £33.90.
Then they called to say the restaurant had no drivers to deliver the food.
After 1 week I am still waiting for my refund.
Rubbish.
16 januari 2025
Review zonder uitnodiging
Antwoord van ALL EAT
Dear N Saunders,
We are sorry you did not have a good experience with All Eat. Please provide us with your order number and what went wrong with your order, so that we can resolve this for you.
Kind regards
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