Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... Toon meer
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Lees wat reviewers zeggen
Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... Toon meer
Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... Toon meer
This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Restaurant
- Chinees restaurant
- Chinees afhaalrestaurant
- Online voedselbezorgdienst
- Pizzabezorgdienst
- Afhaalpizza
Geschreven door het bedrijf
All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service.
Contactgegevens
3rd floor, Howard House, 32-34 High St,, CR0 1YB, Croydon, Verenigd Koninkrijk
- 0203 953 8888
- info@alleatapp.com
- www.alleatapp.com
2,6
Slecht
162 reviews
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DO NOT ORDER WITH THIS
DO NOT ORDER WITH THIS. ITS A SCAM. ordered a takeaway and after it did not come for hours we went to the takeaway in person to be told that our order was never received and they have no affiliation with all eat.
24 december 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Alice,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
BAD SERVICE - BORDERLINE SCAM APP
Ordered and paid on the app, after speaking to the live chat an hour later were told it was on the way. Another 45 mins later called the restaurant and was told the communication on the app is very poor and the order would be on its way in 10 minutes. The app clearly lied to us and tried to blame the restaurant for the issue. was promised a £5 refund but I am not holding out hope I will get it. AVOID AVOID AVOID
29 november 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Jamie,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
Order food at 19.07 still not delivered…
Order food at 19.07 still not delivered over 2 hours and 10mins for the food to come and the order was wrong will not be using this app again
23 november 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Customer,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
In this case, delivery time and cooking time depends entirely on the takeaway. We are sorry for any inconvenience caused by the app.
Best regards,
Promised a £5 discount on first order
Promised a £5 discount on first order. Got nothing. Emailed to complain. No response.
6 november 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Chaz,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
The current offer is £1 OFF first 5 orders with the code. Please avail this offer on the All Eat website and sorry for the confusion.
Best regards,
SCAM NO DELIVERY
On Web site stated delivery up to 25km outside kilrush. From there to us is 15km ! But they don't deliver, tried both Chinese restaurants who would deliver normally for €10 now work with them and no delivery in our area !
BIG BIG SCAM AND SHAME !!!!!
NO REASON GIVEN, TRIED COMPANY NO ANSWER, NO REPLY!
Why was it delivered efore and they can't?????
BIG QUESTION !
13 september 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Cisca,
We sincerely apologize for the inconvenience you've experienced. Please note that your food is being delivered by restaurant's own delivery drivers and we only input the delivery information after confirming with the restaurant. We are really sorry that you had to go through this experience.
Next time please try calling us or reaching us through our live chat.
Kind regards
Ordered food to collect
Ordered food to collect - there was an issue with the machine at the restaurant and they never received order.. waiting an extra 30 minutes and they didn’t believe it was paid for. Best to ring directly going forward
14 september 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Joanne,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
A reliable food ordering app
A reliable app. Have used many times for food collection and delivery. Fast delivery and good customer service. Would use again and highly recommended.
24 augustus 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Awful experience
Awful experience. Set up online but it will not allow me to login to the app. Tells me that my email is already registered.
That aside the online version is really basic. It can't tell me the progress on my order. Surely this is a basic... What time will it will it arrive?
2 juli 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Ian,
I sincerely apologize for the inconvenience you've experienced. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
This is the best app
This is the best app! I've been a loyal customer for years and have never been disappointed.
27 juni 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Excellent Cost-Saving Company This…
Excellent Cost-Saving Company This company is incredible for saving money with accurate pricing for shopping. Their great service ensures customers are always satisfied. Perfect for smart shoppers!
16 juni 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Amazing service
Hi Guys,
I’m Antonio I just had a delivery from all eat for the first time and I found it amazing!!!
They are the most honest in the market and the service is great!!!!
I will definitely recommend it!!!!
19 juni 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Hi Antonio, thank you for taking out time to review our app. Your kind words inspire us to do even better.
Very nice service and great company to…
Very nice service and great company to work with. Highly recommended.
19 juni 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
We have make order from all eat
We have make order from all eat. Fast delivery and tasty food with affordable price. Highly recommend.
16 juni 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Un app muy fácil de usar y muy buena…
Un app muy fácil de usar y muy buena para ordenar comida. El precio es muy bajo al memento de pagar la comida. No cobran algo exuberante como Uber eats u otras apps de comida que cobran más por el domicilio que por la orden de comida.
29 mei 2024
Review zonder uitnodiging
App is easy to use
App is easy to use, variety of restaurants to order from, prices are not bad either, would recommend!
27 mei 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Great + Cheap
Our local Chinese takeaway is on this app. Really good experience and the takeaway deliver really quickly which is great.
The only downside is that it's mainly Chinese (and a few Indian) restaurants in our area.
18 mei 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Thank you for taking out time to review our app. Your kind words inspire us to do even better.
Non-existent customer service
Ordered food, did not arrive after 1 hour, called restaurant directly who lied and said it was out for delivery, after another 30 minutes waiting contacted all eat; they said it was out for delivery, which I explained this was what we had already been told, but we do not live more than 10 minutes from restaurant. The excuse we then got from all eat was ‘it was raining’ apparently they think this is a valid excuse. It wasn’t even raining at any point. I requested refund, as food had still not turned up. They accepted. Then I was told the restaurant say they are not at fault and so all eat cannot do anything. How they are able to take your money, but not refund is unbelievable. They maintained that the restaurant are correct, and that over 1.5 hour wait for food is acceptable. They refused refund. Absolutely non-existent customer service, will not use again. Avoid at all cost
6 mei 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Kirsten,
I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
Tried blaming others for their fault.
Tried blaming the restaurant for their issues with sending orders over to the local restaurant...over an hour late and had to chase them up. Attempted to offer £6 in app voucher..no thanks...rude customer service. Joke of a company.
6 mei 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Anon,
We sincerely apologize for the inconvenience you've experienced. Could you please explain the full situation to us including the takeaway name so that we can look into the matter promptly? Your feedback is valuable to us, and we would like to investigate this matter for you at All Eat.
Best regards,
Worse experience ever!!
Worse experience ever!!! Terrible web site. I ordered food and nothing arrives. Will never use again.
16 april 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Leticia,
I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number so that we can sort this out for you? Your feedback is valuable to us, and we would like to investigate this matter promptly.
Best regards,
DO NOT ORDER FROM HERE !!! SCAM!
DO NOT ORDER FROM HERE! They steal your money! And you will not get your food or refund! Despite calling and speaking to customer services and told I would receive a refund. Weird phone call and no refund or food.
Stay away ! SCAM!!!
25 april 2024
Review zonder uitnodiging
Antwoord van ALL EAT
Dear Charlotte,
I sincerely apologize for the inconvenience you've experienced. Could you please provide your order number? Refunds usually take about 3-5 working days to reach your bank account. Your feedback is valuable to us, and we would like to investigate this matter promptly.
If you could share the order number, we'll look into the issue and address it as soon as possible. We appreciate your understanding and cooperation in resolving this matter.
Best regards,
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