only purchased two (both different) oak door thresholds, I struggled to find the product in the length I required (1800mm), majority of local suppliers only had 900mm. Although expensive, items suppl... Toon meer
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Lees wat reviewers zeggen
I chose vintage Arizona oak, a 220mm wide board and love it. Really helpful and knowledgeable staff , lots to choose from and large exhibition pieces on show so you get an idea of what it’s going to l... Toon meer
I am really pleased with the excellent product as it look fantastic. Two of the packets was damaged on their ends but these were hidden when laying them down on the bedroom floor so no issues.
The staff were very helpful throughout the ordering process and I received exactly what I required. There was an issue with the delivery not arriving when the transport company said it would, but th... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2004 in Leicestershire, Ambience Hardwood Flooring is a UK distributor of solid and engineered wood, laminate, and luxury vinyl flooring. The company offers over 200 flooring variations, alongside underlays, trims, adhesives, and general wood care treatments. The business supplies residential and commercial customers throughout the UK mainland. Our extensive catalogue features solid, engineered, laminate, and luxury vinyl flooring in plank, herringbone, and parquet block styles. We stock premium wood species including Oak, Walnut, and Hickory in multi-ply and 3-ply constructions, offering brushed, oiled, lacquered, and hand-scraped finishes. We supply leading industry brands such as Quickstep, Elka, and Floorify, alongside underlays, moisture barriers, and solid oak trims. For ongoing maintenance and finishing, we offer adhesives and general wood treatments from Bona, Osmo, and Treatex. Customers benefit from free mainland UK delivery on orders over £500 (exc. VAT), fast nationwide delivery from our dedicated 1300ft² warehouse, and complimentary flooring samples. Backed by an 'Excellent' cumulative average Trustpilot score from over 4,000 reviews, our team offers expert support from measurement to installation.
Contactgegevens
Unit 5 Euston Street Freemens Common, LE2 7ST, Leicester, Verenigd Koninkrijk
- 01162741050
- customerservices@ambiencehardwoodflooring.com
- www.ambiencehardwoodflooring.co.uk
4,9
Uitstekend
4K reviews
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Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great quality, price, and customer service
I ordered oak stair nosing and found the quality to be excellent and the product was a competitive price. I had an issue with with my order (my mistake where I chose the wrong delivery option) and the customer service I received on the phone was excellent. Thank you very much!
3 november 2025
really helpful
really helpful. answered lots of questions so I could get just what we needed and flexible about delivery. thank you :)
3 november 2025
The service I received was professional, helpful and a pleasure…
The service I received was extremely helpful and friendly. They couldn’t do enough to help me to decide on the correct engineered wood flooring for us. They recommended Floor Fitter and our floors now look fabulous. We are very grateful.
24 oktober 2025
Excellent customer service
Excellent customer service. Contacted through chat trying to find flooring coloured filler for a flooring gap. Gave flooring code despite not being bought from them and they matched the colour exactly!
Thank you so much
31 oktober 2025
Impressed with the samples they sent me.
I ordered some samples which arrived within a few days. Despite my choices being at the cheaper end of their product range I was nonetheless impressed with the quality.
27 oktober 2025
Beautiful flooring- so pleased with it!
Beautiful flooring- so pleased with it! Great service with calls to make sure they could deliver on the most convenient day and regular updates.
14 oktober 2025
Friendly and knowledgeable
26 september 2025
Flooring
Had fantastic experience with ambience hardwood flooring .Website so easy to use.
10 oktober 2025
Exellant company to deal with from…
Exellant company to deal with from ordering our flooring at the right price and delivery was so good they kept us informed all the way for arrival.thank you
25 september 2025
Knowledgeable
Helpful, friendly and knowledgeable service. Recommended excellent installer - AJC Hardwood Flooring.
14 oktober 2025
Great customer service and delivery
Great communications as I needed the flooring asap and it was delivered on the day promised and was really early so it was perfect. Great product as well.
10 oktober 2025
Great company,
Great company,
always happy to help and give quick turnaround of products, professional advice and good customer service.
9 oktober 2025
How to deal with a problem.
There was a slight problem with the product delivered. I rang them and the issue was sorted out immediately and with minimum fuss. I felt that they went beyond what they needed to do.
2 oktober 2025
Extremely helpful staff!
6 oktober 2025
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