Animal Trust Vets CIC Reviews 

The best experience I have ever had with a caring & compassionate vet. All the staff at Animal trust are friendly & very caring & you don’t need to take out a bank loan to pay the bill.

Easy to register and got an appointment for our cat the same day
The waiting area was clean and receptionist was lovely and polite.
The vet who saw our cat was excellent and explained everything to me so I knew what was going on.

I true to make an appointment for my Cat however was told none available. Had to take a photo of my Cats leg.
They emailed me and asked me to go in at a particular time however I could make it as I had to travel so requested a later slot.
I was told there were none available and that I should ring the next morning to see if there were any free or go on line bearing in mind it takes them half an hour to answer the phone and I can’t access on line.

Extremely unprofessional communication and dismissive of my concerns.
I have since took him to another Vet’s and he has an abscess…… He is having an urgent operation.
Absolutely disgusted with this service and have now changed vets.

appointment was available when needed and can always get same day appointments

Just moved to the area and had to change vet’s and check on our dog Bobby health as had a upset tummy online booking was so easy and the staff were just so friendly and supportive and reassuring and the clinic so clean with very easy parking

Very easy to book online to get appointment, staff are really friendly nothing is rushed in the appointment everything explained took time with my anxious dog when checking her over. 💯 recommended and totally reusable prices.

Another good experience with this vets surgery. Friendly reception staff and a caring vet. The young man had such a connection with my dog. My dog was stressed and he calmed him down. I didn't feel rushed and everything was explained to me. They actually care about your pet. Reasonable prices too.

I could never praise them all highly enough as they are all very professional, polite, informative, knowledgeable and will always explain any costing before proceeding with any treatment and there is never any pressure as they will work with you to reach a solution for what is best for your beloved furry friend!!!

Archie's been to the vets today and it cost me £3.32 (for his medicine 🥰)

He had a saturday appointment, got there and had a blood test & no perscription fee
(He also gets a free ultrasound if needed, free annual jabs and worm and flea treatment)

It's great for anyone with loads of dogs like me 🐶🐕🐶🐕

All my other dogs get free appointments and no perscription fees because I pay £19.50 a month for Archie.

For the year its £234 minus annual vaccines at £80ish its £154 for all those perks. Todays appointment would have probably cost more at other vets ❤️

Animal Trust take away some anxiety when my dogs are unwell

I'm always banging on about them but Animal Trust Blackburn are amazing

I used to hate the feeling of being exploited when I was charged for appointments and the dread of what the bill would come to, which I always paid because I love them 🙈

Straight forward and fair pricing. Good staff

I have been today with my nervous dog Cookie, and the vet was fantastic, from the friendly receptionist to the vet who came out into the waiting area to greet us and treat her with such kindness and warmth... would highly recommend , Thanks

Flexibility and ease of booking appointments and friendly. skilled and efficient staff.

Pleasant knowledgeable staff, nice , clean and roomy waiting area

Friendly and polite staff . Vet explained everything regarding my dogs up and coming op and what to expect afterwards. First time going there and was a bit unsure what to expect. Vet was very good and patient with my boy who is not a fan of vets . Based on this experience it has to be 5 stars. Cost was also explained to me .

Took my dog to Animal Trust Blackburn. They were great with her. Explained everything and rang me later with test results.

Very caring and compassionate people from the receptionist to the vet,highly recommend

We visit the Teesside branch. from online booking with a choice of staff, to the visit itself, just lovely, the practice is clean and welcoming. the staff are friendly and chatted away to my dogs in reception, when I went in to see the vet, he got straight on the floor and chatted tot the dog as well as us, good examination and then also interacted with out other dog giving a good old ear scratch which was enjoyed immensely. Just caring staff that do an amazing job, prices are soooooo reasonable too. just an overall lovely experience especially when visits are filled with apprehension and the not knowing what the outcome will be. Best Vetenary practice we have been to in many years. Go Team Teesside keep up the good work, Glenda and Libby

They could see my dog quickly and are affordable. Would highly recommend the Glasgow practice.

Friendly efficient staff. Very professional and accomodating.
Paulina was the vet i saw today. She was great and had the problem sorted in no time...she explained everything to do with the meds and i felt relieved when i had seen her. I left knowing my dog was going to be well. Thankyou Paulina.
Barnsley.

It was incredibly refreshing to visit a highly professional and dedicated veterinary practice where pets and their owners are the priority (not fee income). The service and professionalism was outstanding. I can't recommend enough the Teesside practice.