Animal Trust Vets CIC Reviews 

I was very happy with my experience with Olive. She had a pre op check. The vet explained everything in detail to me. The reception staff are very helpful & the whole place is clean & hygienic.

The staff are always friendly and professional. They genuinely care about my pets welfare and always make him feel safe and secure.

I took my pet Ruby to the vet at Rhyl animal trust this morning and couldn’t be happier with the care we received. From the moment we arrived the staff were friendly and welcoming. The vet was kind professional and took the time to explain everything clearly, answering all my questions without making me feel rushed. Thank you to the whole staff team for looking after Ruby so well.

Excellent service from start to finish

It felt like a sales pitch to get as much money as possible out of me from the minute I walked in to the appointment.

I explained that my Dog has a growth on his leg, but also had a little bit of a seasonal allergy going on. Without even looking at my dog the nurse/vet suggested an allergy injection that was £120 but maybe be reduced to £60 with some plan I can purchase and it might work once but then again it might need repeating every four weeks. 😳 who can afford that in a cost of living crisis?

Then I was offered to get a sample of the growth taken for £150 but told it most likely won’t be any good as there may not be enough cells/contamination. I said I’d look into the allergy injection opted for growth exploration for £150 but I’m obviously expecting to be told that it’s contaminated or you didn’t get enough cells 🙄

I feel there was a lack of compassion towards my dog and it was all about SELL SELL SELL! I wouldn’t be happy to see this nurse/vet again we’ve had much better treatment from staff on previous visits.

Come on Animal Trust you can do better than this.

Please pass on my thanks to the Reception Team on the morning of the 29th June and, Vet Laura (Lauren?) for her input in the evening regarding W's torn paw...Her actions regarding both his injury and, the adjustment to my monthly subscription re the combined flea/wormer were very much appreciated..Thank you Bolton Team..:)

staff first class but also care and uderstanding

Great reception staff - warm and welcoming and vets are skilled and knowledgeable would highly recommend

From the moment you walk in, you feel genuinely welcomed — and more importantly, so does your pet. The vet takes the time to explain everything clearly, answers every question with patience, and it's obvious they all truly love animals. Our dog Ellie is always in the best hands here. I highly recommend this vet practice to any pet owner!

I needed to see a vet today & phoned the failsworth branch. They had an appointment there in 15mins but I wouldn’t have got there in time. I was offered an appointment later in the day at Bolton. I accepted & arrived with Marley. We were seen within minutes. The vet checked his weight, heart etc & everything was fine. She examined him & found the problem straight away. She explained everything. She asked if I had any questions. We went to reception & left. We were in & out within 20 minutes. I’d definitely recommend Animal Trust to a normal veterinary clinic. The vets are a lot nicer & put you at ease. ⭐️⭐️⭐️⭐️⭐️

We rang to say our buddy was in pain with his right eye,we were given eye drops for 2 days and after 2 days they said his eye needs to be removed because of glaucoma, from a call on Thursday the 11th they had him in for surgery on Monday 15th and he was home by the evening. His surgery went well and its healed quite quick. Consultation is free and we were given app every time we rang. Eye surgery was £519 and we sent the eye to be tested and later found out he had a Tumour and they were able to remove every bit of it, only cost £200 for the eye to be tested. Really good quality Vet's and great Value for money

I rate this organisation excellent and would highly recommend them.

After a successful operation for my dog he has recovered well with the advice given. Staff are tentative, helpful and kind listening to any concerns. Never overcrowded in the hospital waiting room which is good as some dogs can be reactive and never have to wait that long. Would definitely recommend to other as the price was great aswell compared to others.

Having my first encounter out of hours was hassle free. The vet explained my dog needed an operation. He listened to me when I told him some of her history which did not recommend anasthetic. We talked about alternative treatment. It was explained to me very clearly that this was not recommended. It might not work and there's high risk of a repeat pyrometria after her next season. As I had seen the signs early I opted for alternative treatment which involved injections at very precise times. They worked, so now the vet is making enquiries among other vets regarding a little known treatment and what can be found out about its safety. He cant do any more than this. Due to out of hours treatments on two occasions we saw a vet who was in covering out of hours. Next apointment was normal hours. The vet we saw has now left so the fourth apointment was with yet another vet so I cant say how easy it is to request the same vet. All have listened and given advise.
Staff are lovely, easy to talk to.
Prices were good eg out of hours £79. Where else can you get out of hours for that? And on the subject not many options. Im pleased to know there's a dedicated service like this in my area.

I think yous did everything very well to be fair , very calm reception area the staff are great friendly and professional and a great price wot is not to like also very clean building aswell thank so much...

The Animal Trust in Rhyl is honestly, the best veterinary practice I've ever used . All the staff are welcoming, friendly and provide the best care and treatment for my dog. I've never had to wait too long for an appointment and their fees are very reasonable. Change to this vets now, you and your pet(s)will be glad you did

I’ve had a great experience with Animal Trust Vets. Their pricing is very transparent, and everything is clearly explained upfront, which I really appreciate. Compared to other vets, their costs are much lower without compromising on the quality of care.

I’d definitely recommend checking and comparing vet prices, just like you would with insurance or a mortgage. It’s surprising how much they can vary, and Animal Trust offers excellent value for money.

The reception staff were very pleasant and helpful. The Vet was very calming when talking to my dog. Information given to me regarding her care was very helpful. One happy dog and owner.

Greated by good God, she needs to go on a diet,
Good morning, hello, may have been better,

fantastic vets very kind and great prices