Asgard Secure Steel Storage Reviews 

Very well made steel sheds, easy to assemble with two people. Though the lead time was longer than expected it was worth the wait, the communication along the way was clear and accurate. The delivery driver was great and handled the off loading carefully.
Very happy

Brilliant service throughout kept me in the loop the whole time with each stage of the delivery. Prompt delivery and driver who unloaded it all was great. It all needed to go round the back of my property and he was very helpful with this.

A 2 month waiting time... arrived in bits and dumped on the lawn by the delivery guys, and then when i tried to assemble i discovered the threads of the nuts and bolts had been sprayed over with paint and needed to be tapped out before I could assemble Very poor - My order number was 335866

From the moment we entered the premises we were aware of the cheerfulness and politeness of the staff. Tracy was extremely knowledgeable about the products and ordering process. We are grateful for her advice on the ordering and delivery process. An excellent quality British Yorkshire made product.

Good information and sample photos of all the range, including dimensions diagrams (essential for me).
Lead times are well posted, so no surprises on that (mine estimated at 6 weeks).
Can't comment on assembly as yet, but the purchase system was smooth and trouble free.

The point of purchasing was easy and there were no issues, however the proof of my overall experience will be on delivery and installation and as the delivery of my shed isn't until the 19th of October 2026 depending on how that goes my experience may change

Seen a few on my travels through UK and quality really good.

Really happy

Quick replies to my many questions, helpful and fills me with confidence. Really pleased I’ve ordered direct with Asgard.

ordering fine however no confirmation email or idea of when delivery will be - quick to send a customer service questionnaire but nothing about my actual order which at this price is poor

Tracey in sales was excellent. She responded quickly to emails and nothing was too much trouble. Rather than try to up-sell, she gave honest advice and, having seen photos of the paved area where I wanted to site the bike storage shed that I wanted to buy, suggested that I might not have to spend extra getting a support base.

I now look forward to the delivery and installation of the bike shed in a couple of months' time and hopefully that experience will be just as good.

🙂👍Easy to order what i needed

I was able to set up a delivery date that suited me and found all questions were answered with in 24 hours. So far ordering process has been very good.

Easy to order - product looks good but have to waits 10 weeks for delivery

Ordered the Max E Bike Shed which arrived on the 11th August. It's the 30th August now and I am still unable to build the shed. Asgard have fallen short so may times, I'm incredibly dissapointed as the product itself seems great. The things that have gone wrong so far.

1) Delivery. The shed arrived on the date started but with only 1 delivery driver. We have a shingle driveway and he stated he couldn't deliver the shed to the desired location (just inside our side gate) because of the stones. My son had to help him carry the product to the delivered location. I don;t feel they are setting their delivery drivers up for success it they are unable to deliver over a gravel driveway.
2) 2 hole sets of acrews weere misssing from the order. Poor QA and delivery logistics.
3) I left 2 voicemails on the 12th after hours (1 shortly after the other) firstly when I got to the part of the build where I realised 1 set of screws was missing, and the second after I did an audit of the rest of the screws and realised another set was missing.
4) Nothing arrived in the post so I phoned on Monday 17th. The lady claimed they hadn't received either voicemail (why have a voicemail system if you don;t have the opeartional porcesses to actually deal with them?) and had no record of any screws being sent. She said she would send them out.
5) Gave it a week and nothing arrived. I phoned Monday 24th and spoke to another lady. She asked who I spoke to (I didn't know they never offered a name) so she said they'd have to "start again". Took the details of the missing screws and said they be sent out first class mail.

1 week later - Nothing.
It's now Sunday 30th August and I've now lost this bank holiday weekend and last weekend to finish building the shed and move bikes out of the garage which we needed to do, so now we're totally inconvenienced. It's SO frustrating having spent nearly £900 on a bike shed and still waiting 3 weeks after delivery to be able to use it.

I shall have to phone again on Tuesday and no doubt I'll be told they'll send them out but at this stage I've lost all faith in Asgard and their ability to resolve this issue.

UPDATE 2nd September : A set of screws arrived yesterday. The package was postmarked the 18th so it either took 13 days for Royal Mail to deliver the item or they were not sent out on the 18th as stamped. Either way, a complete now set of screws etc has arrived and I look forward to finally building my bike store.
I have updated my stars to 3 stars to acknowledge this update.

2nd Update 2nd September : I just unpacked another order containing the Adjustable 2 bike rack which I ordered to complement the shed. Incomprehensively they have omitted to include the 2 Bike Rack units with the stand. These are not small parts or screws. They are a significant part of the order. Simply not included. So I shall now need to contact them again and ask them to send the missing parts. I just don't understand how something so significant can be missed. Shocking.
Review stars re-stated down to 1 to reflect my continued disappointment.

Update : Andy from Asgard has pro-actively taken accountability for this, and been very generous with the proposed resolution. It's refreshing when companies do hold their hands up and the manner which they seek to resolve issues is as important, because ultimately they are not going out of their way to inconvenience their customers and mistakes do happen. So fair play to Andy and Asgard, and looking forward to storing my bikes out of my garage soon.
Review updated to reflect.

Simple process. Just chose what I wanted and ordered it.

great customer service when phoning to ask advice. Very clear ordering system and great email confirmation.