AssureDNA Reviews 

330
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Was really happy with there services was really easy to do and straightforward and results came back quite fast was very happy with them and would recommend them 100 percent xx

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Took way longer then 7 working days wrong up said they was asking lab still no answers just leave u hanging if u wanna wait a very long time 4 results then this is 4 u

Beoordeeld met 5 van de 5 sterren

We wanted a quick, discreet service. Although two participants living 300 miles apart and only one return envelope. We managed to send samples independently which cost extra in postage. It provided a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It took a short while for dna swab kit to be delivered but once recieved, samples taken and sent back, process was outstandingly quick and results were exactly what i hoped for put my whole mind at e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwantschapsonderzoek

Geschreven door het bedrijf

Our at-home DNA relationship testing simplifies the process of discovering familial connections. In just four straightforward steps, you can unlock the answers to your genetic relationships. Whether it's paternity, maternity, sibling, grandparent, aunt, or uncle testing, we ensure you receive your results within two working days after we receive your samples at our accredited lab.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

330 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,4

Alle reviews

(330)

190 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very efficient

Very efficient

12 februari 2026
Logo AssureDNA

Antwoord van AssureDNA

Dear Francisco,

Thank you so much for sharing your experience with Assure DNA.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 4 van de 5 sterren

Our experience was short and informative

Our experience was short and informative

12 februari 2026
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Antwoord van AssureDNA

Dear Clive,

Thank you so much for sharing your experience with Assure DNA.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

The dna kit arrived incredibly quickly……

The dna kit arrived incredibly quickly… good communication and true to word. I haven’t yet carried out the test due to my potential sibling being away but have every confidence that AssueDNA will assess the results efficiently and efficiently as has been my experience of the company so far

9 februari 2026
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Antwoord van AssureDNA

Dear Lindsey,

Thank you so much for sharing your experience with Assure DNA.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

Brilliant thank you x

Good clear results and good customer service

9 februari 2026
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Antwoord van AssureDNA

Dear Kristian,

Thank you so much for sharing your experience with Assure DNA.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

Reliable and understandable

It’s easy to make the sample and easy to access it and the results are fast and quick

5 februari 2026
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Antwoord van AssureDNA

Dear Abigail,

Thank you so much for sharing your experience with Assure DNA.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 3 van de 5 sterren

Not at all fast

I got the results o was looking for but it took ages.
Definitely not a quick turnaround as the website stated.

9 februari 2026
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Antwoord van AssureDNA

Dear Shane,

Thank you so much for sharing your experience with Assure DNA.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 1 van de 5 sterren

The worst ever

The worst ever. Don’t use

9 februari 2026
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Antwoord van AssureDNA

Dear Jennifer,

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.

Please reach out to our team at info@attolife.co.uk or call us at 01603 358169 so we can assist you further.

Kind regards,
Assure DNA Client Services Team

Beoordeeld met 1 van de 5 sterren

Disappointed

Positive , very good communication with the staff.
Negative, our DNA were first cousins so thought it would be a yes or no not inconclusive (as you represent cousins on line I feel it was a waste of time ) .
Regards mrs Ansell

26 januari 2026
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Antwoord van AssureDNA

Dear Rosalene,

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.

Please reach out to our team at info@attolife.co.uk or call us at 01603 358169 so we can assist you further.

Kind regards,
Assure DNA Client Services Team

Beoordeeld met 5 van de 5 sterren

Would recommend

The test arrived quickly and the results received just as quick.

3 februari 2026
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Antwoord van AssureDNA

Dear Claire,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

Very simple process

Very simple process from it arriving to results..I only had a problem opening the file to get results

2 februari 2026
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Antwoord van AssureDNA

Dear Mary,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

They have been so help full and if they…

They have been so help full and if they need anything that you have missed or don’t understand they will be right there with you

5 februari 2026
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Antwoord van AssureDNA

Dear Jade,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 1 van de 5 sterren

Ordered my kit on the 12th Feb 26

Ordered my kit on the 12th Feb 26, waited till the following Monday for the arrival, sent the kit and everything required off on Tuesday 17th Feb in the morning. Got an email the following Friday saying they had received everything and should be in touch with in one working day. It is now Wednesday the 25th and still no update I have emailed them twice and no response.

25 februari 2026
Review zonder uitnodiging
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Antwoord van AssureDNA

Dear Kate,

Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. At Assure DNA, we are committed to providing the highest level of service, and we’d love the opportunity to resolve any concerns you may have.

Please reach out to our team at info@attolife.co.uk or call us at 01603 358169 so we can assist you further.

Kind regards,
Assure DNA Client Services Team

Beoordeeld met 5 van de 5 sterren

Efficient and prompt service with very…

Efficient and prompt service with very accurate and comprehensive service.

3 februari 2026
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Antwoord van AssureDNA

Dear David,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

It was so easy and good value

It was so easy and good value, just to put everyone's mind at rest.

2 februari 2026
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Antwoord van AssureDNA

Dear Claire,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

From the start of our journey assure…

From the start of our journey assure have been excellent. Keeping us in the loop of what's going on in each stage of the process. Very quick process also which is good for anxiety levels. Thankyou for helping us get the answers we needed. I would highly recommend

2 februari 2026
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Antwoord van AssureDNA

Dear Naomi,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

DNA Testing made easy...

Its a weird one writing a review, for a company that is just doing what you paid them for. No negatives, i did have to wait a little longer than anticipated but that was clearly explained, it just added to the tension i guess. So it literally does what it says on the tin. Matched me and a sibling after years of uncertainty.

3 november 2025
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Antwoord van AssureDNA

Dear Gary,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

Quick efficient

Quick efficient. Kept updated.
I paid the extra which was the right choice as first results came back inconclusive, 5 days, after further testing, I received the result.

29 januari 2026
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Antwoord van AssureDNA

Dear Anne,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

Kept informed all the way through and…

Kept informed all the way through and speedy results
Thanks so much

30 januari 2026
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Antwoord van AssureDNA

Dear Sirs,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

Superb service very professional

Superb service very professional

26 januari 2026
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Antwoord van AssureDNA

Dear Helen,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

Beoordeeld met 5 van de 5 sterren

100% service throughout

100% service throughout, kept informed with each aspect of the procedure.
Fully recommend this company if you have to carry out this procedure. 100% professional

28 januari 2026
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Antwoord van AssureDNA

Dear Bryan,

Thank you so much for sharing your positive experience with Assure DNA. We truly appreciate your kind words and are delighted to know we’ve met your expectations.

Your feedback motivates us to continue delivering the highest quality of service to all our clients. If there’s anything more we can do to support you, please do not hesitate to reach out.

Warm regards,
Assure DNA Team

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