Au Pair in America Reviews 

134
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sono di Napoli, mi ha seguito fin dall’inizio dell’application, Mara, disponibile, paziente e super immediata nelle risposte. Sono entrata ora online nella piattaforma, per il momento davvero tutto co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made real friends, I got to see so many new places and meet so many new people, experience different cultures and hear different accents (I LOVE ACCENTS). It was a year that will stay in my heart fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The worst experience I've ever had. I stayed with the Colombo family in Washington, and what I experienced there was nothing short of inhumane. The host mother was extremely aggressive and blamed me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

i’ve been through 2 rematches, I’ve traveled a lot, and i’ve been growing a lot through all this process! It’s definitely not a program for the weak, it’s about being brave and not giving up! but the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Onderwijsaanbieder
  4. Organisatie van buitenlandse uitwisselingsstudenten

Geschreven door het bedrijf

Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.

Why Au Pair in America?

Geschreven door het bedrijf

We're the nation's first legal au pair program.
As the very first au pair agency designated by the Department of State in 1986, Au Pair in America has provided more than 110,000 families with dependable live-in child care. After over three decades of service, we remain committed to the idea of cultural exchange that has made the au pair program so successful.
Voted 'Best Overall Agency' by VeryWell Family...
...for the past THREE years! VeryWell Family has praised Au Pair in America for our extensive screening and training program, established service with decades of placement experience, competitive pricing and large list of candidates.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(134)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Sono una ragazza che sarà prossima a…

Sono una ragazza che sarà prossima a partire per la sua esperienza come ragazza alla pari. Per tutto questo periodo sono stata seguita da Mara. Mara è davvero disponibile e pronta in qualsiasi momento, nel caso avessi un dubbio o una difficoltà è sempre stata pronta ad aiutarmi. Devo dire che mi sono trovata davvero molto bene e ho avuto un grande supporto e aiuto

1 september 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Grazie mille per la tua recensione! Siamo felici che Mara ti abbia seguito con disponibilità e attenzione in ogni fase. Ti auguriamo una splendida esperienza come ragazza alla pari e siamo sempre qui se avrai bisogno di supporto!

Beoordeeld met 1 van de 5 sterren

Terrible experience

The administration and staff running this program seem more focused on charging extra fees than providing genuine support. If you try to leave, they make the process unnecessarily difficult—it almost feels like a scam. They consistently find ways to squeeze more money out of you. Highly disappointing and frustrating.

15 augustus 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for sharing your feedback, Kayla. We’re truly sorry to hear about your experience. We strive to provide a high level of support. We never want anyone to feel unsupported or confused about the processes.

We would appreciate the chance to look into your situation more closely. Please reach out to us directly so we can clarify any concerns and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

My Aupiar journey

I’ve started my Aupair’s process with aupair in America about a year ago and had an amazing experience, they were with me every step of the way until I got to the host family house. I enjoyed the orientation in New York a lot and met amazing people during and at cluster meetings. APIA is a very good agency and is there for you all the way no matter what!

14 augustus 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you so much for your lovely review, Lerato! We're happy to hear you've had such a positive experience with us from start to finish.

We’re grateful you chose APIA and wish you all the best!

Beoordeeld met 5 van de 5 sterren

A Wonderful Experience with Amazing Support

I went through the whole process with them, and I couldn't be happier with the experience – especially thanks to Gaia! She supported me every step of the way, always kind, patient, and ready to help with any doubts or give useful advice. I really felt guided and cared for throughout the entire journey. I highly recommend them to anyone considering an Au Pair experience in the USA!

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you so much for your review, Daniela! We’re so glad to hear you had such a positive experience and we’ll be sure to pass your kind words on to Gaia.

Wishing you all the best on your Au Pair journey in the USA!

Beoordeeld met 5 van de 5 sterren

Recensione Au Pair

Sono stata seguita per tutta l’application da Mara, ragazza gentilissima e super disponibile per ogni esigenza e richiesta. Anche il resto del team e dell’agenzia mi hanno soddisfatta. Consiglio a chi volesse intraprendere un’esperienza come Au pair in America di affidarsi a loro

17 juli 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Siamo felici che Mara e tutto il team ti abbiano seguito con attenzione e disponibilità durante l’application. Il tuo consiglio ci riempie di orgoglio! Ti auguriamo una fantastica esperienza come Au Pair in America e, se avrai bisogno, saremo sempre qui per te.

Beoordeeld met 5 van de 5 sterren

Anytime i had enquires

Anytime i had enquires, Sereen was quick to reply and always answered all my questions with a lot of detail. Sereen had great communicate.

28 april 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your kind review, Erika! We're so glad you got all the support you needed from Sereen, throughout your application process.

Wishing you all the best with the the rest of your Au Pair Experience!

Beoordeeld met 1 van de 5 sterren

My profile was archived and I was told…

My profile was archived and I was told to contact someone for help,which I did. I had all the documents I was still putting together.Only to be told that I can not continue with the application unless I have a host family. I'm from Kenya. It does not make sense because the sole reason for this platform is to match the aupair to the host families.Meanwhile my friends from Kenya are in the site and uploading documents for matching. It's not fair.

25 februari 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your feedback. Every applicant is important to us, and we aim to ensure a fair and supportive process for everyone.

Please reach out to us directly at hello@aupairamerica.co.uk with your application details so we can look into what happened.

Beoordeeld met 1 van de 5 sterren

Our experience with Au Pair in America…

Our experience with Au Pair in America has been deeply frustrating and disappointing. We relied on this agency to provide accurate, reliable guidance—especially when it came to something as significant as international travel with our au pair. We were told directly and clearly, on multiple occasions, that our au pair was cleared to travel with us on a cruise. We booked the trip in good faith, trusting the word of their representative.

Only after making travel plans and incurring substantial costs did we find out that this information was incorrect. The agency has since refused to take any accountability, citing technicalities and fine print, and completely dismissing the fact that their own staff gave us verbal confirmation that influenced our decisions.

This isn’t just about a mistake—it’s about the complete lack of responsibility and support when that mistake impacted our family’s time, money, and trust. What’s most concerning is the agency’s unwillingness to stand behind the advice their representatives give. If you’re a family considering this program, be warned: you must question everything, document every conversation, and know that even clear verbal confirmation from their staff means nothing if it goes wrong.

This has been a painful and expensive lesson. I would urge others to proceed with extreme caution.

25 april 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for sharing your feedback. We’re sorry to hear about your experience and can empathise with you. Travel requirements can be complex and we never want anyone to feel uninformed. We’d appreciate the chance to review the details with you directly so we can better understand what happened and offer support.

Beoordeeld met 5 van de 5 sterren

Ottima agenzia

Ottima agenzia, mi sono trovata benissimo!
Sono tutti molto disponibili, fanno molti incontri informativi e sono sempre pronti ad aiutarti. La intervistatrice Mara mi ha aiutato e dato ottimi consigli.

24 maart 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Siamo felici di sapere che ti sei trovata bene con noi e che il nostro supporto – dagli incontri informativi alla disponibilità del team – ti sia stato utile. Un grazie speciale da parte di Mara, che è lieta di aver potuto aiutarti e consigliarti!

Ti auguriamo il meglio per il tuo percorso come Au Pair Elena… e restiamo sempre a disposizione! 😊

Beoordeeld met 5 van de 5 sterren

Darei piú di 5 stelle se potessi

AuPair In America è l’agenzia che mi sento di consigliare a qualsiasi persona voglia fare questa esperienza, a mani basse. Fin dal primo momento sono stati tutti disponibilissimi, hanno risposto a qualsiasi domanda io avessi e sono sempre stati di grandissimo aiuto. Silvia è sempre pronta ad aiutare e non si perde mai un minimo dettaglio. Io personalmente sono stata associata ad Aurora, la mia interwier, anche lei è stata dolcissima nel momento dell’intervista, e quando ci siamo viste di persona ha risposto ad ogni mia domanda e mi ha tolto ogni dubbio.

13 mei 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Siamo felici di sapere che hai avuto un'ottima esperienza con noi e ti sei trovata bene con Silvia e Aurora.

Beoordeeld met 5 van de 5 sterren

il cambiamento che devi fare

a partire dal fatto che questa agenzia è utile a tutti i ragazzi che non hanno da parte così tanti risparmi per potersi permettere di trasferirsi all estero, ma inoltre vi aiuta a crescere, responsabilizzarvi, esplorare e conoscere nuove culture

12 februari 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Grazie per il tuo feedback Ilenia! Siamo felici che stai avendo un'esperienza positiva.

Beoordeeld met 5 van de 5 sterren

Consiglio assolutamente Au Pair in America a chiunque voglia vivere questa esperienza!

Mi sto trovando benissimo con Au Pair in America! Fin dall’inizio si sono dimostrati molto disponibili, rispondendo con professionalità e gentilezza a tutti i miei dubbi. Ogni volta che ho bisogno di chiarimenti, la mia referente è sempre pronta ad aiutarmi.
Inoltre grazie a questa agenzia si ha l’opportunità di svolgere il periodo di orientamento a New York incluso nel prezzo, un’esperienza unica per iniziare l’avventura da Au Pair nel modo migliore. Anche il costo del programma è molto conveniente rispetto ad altre agenzie, senza rinunciare alla qualità del servizio.
Consiglio assolutamente Au Pair in America a chiunque voglia vivere questa esperienza!

29 januari 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Grazie Anna per il tuo feedback! Siamo contenti che stai avendo un'esperienza positiva e ti sei sentita seguita fin dall'inzio

Beoordeeld met 5 van de 5 sterren

è stata una bella esperienza

è stata una bella esperienza, gaia mi ha aiutata sin da subito e mi chiariva ogni dubbio e mi veniva incontro su tutto

29 januari 2025
Review zonder uitnodiging
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Antwoord van Au Pair in America

Ci fa piacere che ti sei trovata bene con noi e hai avuto un'esperienza positiva con Gaia!

Beoordeeld met 5 van de 5 sterren

Great agency but even better experience

My experience overall has been great I am still an aupair but I have enjoyed every part of it, the staff is amazing and the job itself is amazing!!

15 september 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your review, Francesca. We are happy to hear that you had an enjoyable experience!

Beoordeeld met 4 van de 5 sterren

Life changing experience

The program itself it great. Coming from Canada, it was extremely easy to get my visa and everyone I’ve worked with has been great! The experience has been incredible and I love my placement and I got very lucky with my host family. From my agent in Canada to my community counsellor everyone has been so helpful and resourceful. This program has been running for decades now and I think it shows through how structured the program is, however, I think there’s always room for improvement so if I could give feedback I would say that the minimum stipend should be raised, although I get paid more than the minimum I hear many other Au Pairs don’t and especially living in upper classes parts of America it can be very expensive.

10 juli 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your wonderful review! We’re so happy to hear you’re having a great experience and glad that you have felt supported throughout your journey.

We appreciate your feedback about the stipend. While it is set according to the Department of State guidelines, it always good to hear of ways to improve the program.

Thank you for being part of our community, we wish you the best for the rest of your placement!

Beoordeeld met 5 van de 5 sterren

Agenzia TOP

Ho partecipato a questa esperienza con au pair in America un po' di tempo fa ed è stato l'anno più bello della mia vita. Lo staff è sempre stato presente e di gran supporto, nonostante io fossi lontana migliaia di chilometri da casa non mi hanno mai fatta sentire sola o abbandonata. Un'esperienza che tutti nella loro vita dovrebbero fare ❤️

30 oktober 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Grazie mille per il tuo commento, Sarah. Siamo molto felici di sapere che la sua esperienza è stata piacevole.

Beoordeeld met 5 van de 5 sterren

Best agency!

Being an AuPair changed my life for better and I’m so glad I did through AuPair in America! The process of finding a host family was easy and smooth! Everyone in APIA is always very helpful and it truly feels like a community that have my back!

29 mei 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your review, Adela. It is very much appreciated! We are so happy that the experience has had such a positive impact on you and are delighted to have you as part of the APIA family!

Beoordeeld met 5 van de 5 sterren

Still recommend even after 10 years

I was an Au Pair in 2013/2014 and even after 11 years I‘m still in contact with my hostfamily. I recommend Au Pair in America because they are always there for you! It didn‘t matter at what point in the process I was, they helped me to find my perfect family! Even when in the U.S. I always had someone to reach out to that worked at Au Pair in America!
My sister was an Au Pair 2022/2023 and she also loved it!

15 oktober 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your feedback, Vanessa. We love hearing about our Au Pair's experiences! We are pleased that you and your sister had an enjoyable time in the US!

Beoordeeld met 1 van de 5 sterren

We do not recommend this agency, at all!

We have had a profoundly disappointing experience with Au-Pair in America and cannot recommend their services. Unfortunately, we encountered numerous lies and a lack of transparency throughout the process. It seems that no thorough investigation is conducted regarding issues that arise, leaving us feeling unheard and unsupported.

The staff, in our opinion, display a troubling indifference towards host families. When we raised our concerns to management, it was disheartening to see a clear lack of follow-through on their part. This experience has left us feeling frustrated and disillusioned. We encourage potential host families to carefully consider their options before engaging with this agency.

9 september 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

We apologise that your experience is dissatisfactory. We appreciate your feedback and would like to address your concerns. Please could you email your contact details over to hello@aupairamerica.co.uk so we can look into your case with our US team.

Beoordeeld met 5 van de 5 sterren

Aupair in the USA

I’ve been in the US with Aupair in America for almost two years and I’ve been loving this experience so much. I would always go to the USA with Aupair in America! Best agency

13 augustus 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your feedback, Jessie. We really appreciate it and so happy that you are enjoying your experience!

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