Au Pair in America Reviews 

134
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sono di Napoli, mi ha seguito fin dall’inizio dell’application, Mara, disponibile, paziente e super immediata nelle risposte. Sono entrata ora online nella piattaforma, per il momento davvero tutto co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made real friends, I got to see so many new places and meet so many new people, experience different cultures and hear different accents (I LOVE ACCENTS). It was a year that will stay in my heart fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The worst experience I've ever had. I stayed with the Colombo family in Washington, and what I experienced there was nothing short of inhumane. The host mother was extremely aggressive and blamed me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

i’ve been through 2 rematches, I’ve traveled a lot, and i’ve been growing a lot through all this process! It’s definitely not a program for the weak, it’s about being brave and not giving up! but the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Onderwijsaanbieder
  4. Organisatie van buitenlandse uitwisselingsstudenten

Geschreven door het bedrijf

Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.

Why Au Pair in America?

Geschreven door het bedrijf

We're the nation's first legal au pair program.
As the very first au pair agency designated by the Department of State in 1986, Au Pair in America has provided more than 110,000 families with dependable live-in child care. After over three decades of service, we remain committed to the idea of cultural exchange that has made the au pair program so successful.
Voted 'Best Overall Agency' by VeryWell Family...
...for the past THREE years! VeryWell Family has praised Au Pair in America for our extensive screening and training program, established service with decades of placement experience, competitive pricing and large list of candidates.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(134)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I can't rate it 6 stars

My year as an au pair in the United States was an extraordinary journey that profoundly changed my life, and thanks to this AGENCY, everything was more than perfect! They supported me from the moment I asked for information, through the interview, the departure, and once in the United States, my LCC Dominique in Arlington, VA, always took care of all of us. Thanks to this agency, I found my host family, the best one! They made me feel like part of the family from day one, and I am still in touch with them, knowing that I will always have a place to call home.

I achieved many dreams while in America: I attended an American college, made friends from all over the world, and have even met some of them again in different parts of the globe. I visited places I had always dreamed of, traveling to 25 states out of 50, and revisiting some multiple times! At the end of my year, I spent 25 days traveling along the West Coast and Hawaii.

Being an au pair wasn't always easy, but it was in those challenges that I found my strength. This year enriched my life in ways I could have never imagined and will forever stay in my heart.

2 augustus 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your wonderful feedback! We are so happy that your experience has had such a positive impact and that you felt supported throughout your journey with us!

Beoordeeld met 5 van de 5 sterren

Amazing cultural exchange opportunity

Being an au pair has been an incredible experience for me. I'm happy I chose Au Pair in America, I was very well informed and guided during the process before coming here, and I had the opportunity to match with a lovely family who has been very welcoming during this year and a half that I've been with them. Being an au pair has for sure been a rollercoaster with learning and experiencing a new country but I have had a great experience.

31 juli 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for sharing your experience. We very much appreciate it! It's great to hear that you feel supported by Au Pair in America and you're enjoying your experience with your host family!

Beoordeeld met 1 van de 5 sterren

Highly disappointing

I regret to say that our experience with the coordinator for au pairs in our area was highly disappointing. Throughout our interactions, she demonstrated a lack of responsiveness, which was especially concerning given the nature of her role. When our au pair reached out for assistance, the coordinator not only failed to provide the necessary support but also responded with unprofessional and unpleasant emails. This behavior is unacceptable and undermines the trust and reliability we expect from a service meant to ensure the well-being and support of au pairs.

Instead of feeling supported and guided, our au pair was left feeling frustrated and isolated. It's crucial for coordinators in this role to exhibit empathy, prompt communication, and a willingness to help. Unfortunately, our coordinator's actions were quite the opposite.

I hope that steps will be taken to address this behavior and ensure that future au pairs and their host families receive the respectful and helpful service they deserve.

31 januari 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your feedback - we have reached out to you to get more information and verify your customer ID number, so that we may address your concerns.

Au Pair in America is committed to providing the best experience possible for our families and au pairs and we look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

second time as an AuPair…

This is my second time as an AuPair with this agency. The first time I was blessed with a WONDERFUL family and the same for the second time. I am very happy to be here and always think it was my best decision ever!
Being able to see new places that we only see in movies, but also getting to know real American families, their customs and living with them! Thanks to this I met wonderful people, a second real family and friendships for years! I also fulfilled one of my biggest dreams and saw New Orleans!😍
To everyone from the bottom of my heart, if you are thinking about flying out, I recommend and encourage you to make this decision. You will not regret it!

26 juli 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your feedback, we really appreciate it. We're glad to hear about your amazing au pair experience and it's wonderful to hear that you enjoyed it so much that you returned. Wishing you all the best!

Beoordeeld met 1 van de 5 sterren

Do not choose this agency please!

This agency is one of the worst for Au pairs. They don't care about families or Au pairs, only about money and rematches. Even if the Au pair is endangering your child, you have to house them while they do nothing but stare at their phone until you find a replacement AND you have to pay them and feed them while they are doing nothing at all for you. The agency provides no support and is inept at vetting Au pairs. The Au pairs lie about driving, experience with kids and more, the agency doesn't care or support you as a host family. I do not recommend this agency. Please avoid them if you care about your sanity, home, and kids.

14 juli 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

We're sorry to hear that your experience is dissatisfactory. We appreciate your feedback and would like to address your concerns, we are looking into your case with our US team.

Beoordeeld met 5 van de 5 sterren

Disponibilita' e attenzione

Sono venuta a conoscenza di Au Pair in America sui social ,successivamente con mia figlia abbiamo partecipato a una fiera dove era presente anche lo stand di Au Pair in America e la dolcissima Silvia ,la responsabile e' stata subito disponibilissima,ha raccontato la sua esperienza con passione e dedizione a mia figlia che ha poi deciso di partire.Nei mesi successivi mia figlia ha compilato tanti form,tanta burocrazia e Silvia e' sempre stata presente!Adesso mia figlia e' in America e tutta l'organizzazione fino a destinazione della famiglia e' stata perfetta dal biglietto aereo richiesto appositamente dalla Sicilia fino all'orientation a New York,adesso e' in Pennsylvania dal 29 maggio e si trova molto bene,Consiglio a tutte le ragazze che vogliono fare questa esperienza di risolgersi a Au Pair in America

29 mei 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Ciao Heidi,
Grazie mille per la sua bella recensione! Siamo entusiasti di sapere dell'esperienza positiva che lei e sua figlia state avendo con noi. Siamo particolarmente contenti che Silvia sia stata in grado di sostenervi in ogni fase del percorso, fornire un'assistenza eccellente è qualcosa per cui ci impegniamo davvero e Silvia ne è un ottimo esempio. Vi ringraziamo per averci scelto e auguriamo a sua figlia il meglio per il resto del suo percorso alla pari!

Beoordeeld met 1 van de 5 sterren

I'm a first time host family

I'm a first time host family. And I will never return to this program. In my experience, AIPA has clearly not fully vetted IQ, the local LCC is utterly in effective at best and completely unsupportive of Host Families.

I don't doubt there I things j could have done differently from the start as I am a new HF, but I know I've poured my heart into making everything work and have experienced problem after problem. I cannot wait for this year to be over, this has been completely draining. I look forward to hiring a local Nanny. I'd never advocate this program to anyone.

21 mei 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

We are sorry to hear you are not having a good experience with your au pair and feel the support from your LCC is lacking. Our notes show there were numerous contacts between you and your LCC to support both you and your au pair. The Regional Program Manager for your area will contact you to discuss your feedback further.

We truly appreciate your feedback and would like to be able to address your concerns.

Beoordeeld met 2 van de 5 sterren

Enquires

Hy
my name is shittu Khadijat Oluwaseyifunmi
am from Nigeria
I registered with Aupair in America recently and I have meet up with there requirements!!

recently I was marched with a interviewer with the name "Keagan palm"
Contact number is +27 76 184 8860
who sent me breakdown of the program and every other documents that has to be provided!!
but I felt suspicious after the fee breakdown section are all to be in south African rands and not UNITED states' USD

please how true is this interviewer or the person in particular

12 februari 2024
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for your review. In Nigeria, we work closely with our partner, African Ambassadors, who are based in South Africa. This is why the fee breakdown is in South African rands. We apologise for any confusion this may have caused. We can also confirm with you that Keagan Palm is an appointed representative of African Ambassadors.
If you have any more questions, please feel free to email us on hello@aupairamerica.co.uk. We're always happy to help.
Thank you for your understanding!

Beoordeeld met 5 van de 5 sterren

I just come back from my Aupair year…

I just come back from my Aupair year and it was a better experience than what I thought!
I saw 13 states in 1 year and split my experience between New York (where I went through a friendly rematch) and Hawaii… my dreams comes true, and it end up been even better than my imagination.
I just want to say a huge thank you to this program, that gave me the opportunity to live all of this.

10 november 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thanks for the great feedback. We're glad to hear that the program exceeded your expectations, and that you were able to travel the States!

Beoordeeld met 5 van de 5 sterren

APIA is the best agency!

APIA is the best agency!! I definitely recommend it. The prices are way cheaper and affordable compared to other agencies. I've been an Aupair for almost 2 years in the US and whenever I needed help they were there to help me.

7 juli 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

We're happy that we provided you with the help you needed, whilst our program was also affordable for you. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Au pair in America during a rematch

Au pair in America gave me support doing my rematch. My LCC talked to me for hours until I was feeling better.
It makes my experience as an Aupair much better

30 november 2022
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thanks for sharing such positive feedback about one of our Community Counselors. We're glad that our staff could give you such valuable support!

Beoordeeld met 5 van de 5 sterren

Just returned from my experience and I…

Just returned from my experience and I would recommend it to everyone for personal growth. I was looking for a cultural program, that would give me the opportunity to travel, learn about new ways of thinking and improve my level of English. I came across several agencies, but what made the difference was certainly the service and how we were followed during the entire experience. Thanks to Silvia for her professionalism and sweetness.
If you choose a good agency and a good family with the same values, you could have an amazing experience that won’t forget.

31 oktober 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Thank you for selecting Au Pair in America as your agency. We're glad that we could provide you with professional customer service, and a wonderful experience too! We will pass on your kind comments to Silvia.

Beoordeeld met 5 van de 5 sterren

I'm just here to say thanks for…

I'm just here to say thanks for Stephanie Peacey and Patrycja Kolsut from the APIA office. They have helped me a lot in the process of meeting families. I am grateful for your help :)

27 november 2023
Review zonder uitnodiging
Logo Au Pair in America

Antwoord van Au Pair in America

We're so glad that we could provide a helpful service to you during the matching process! Thank you for sharing.

Beoordeeld met 5 van de 5 sterren

La mia esperienza con AuPair in America

La mia esperienza con AuPair in America è stata fenomenale! Le ragazze con cui feci il colloquio, ormai nel 2016, ricordo che erano super carine e mi fecero sentire subito a mio agio. Consiglio a tutte le ragazze che vogliono prendere un anno sabbatico di partire per questa esperienza: non ve ne pentirete!
L’unico consiglio che do all’agenzia è quello di permettere anche ai ragazzi di poter partecipare al programma: quando sono partita io nel 2017 non c’era questa possibilità e non so se a distanza di così tanto tempo hanno dato la possibilità anche ai ragazzi di poter partecipare ma se così non fosse sarebbe bello poterlo fare. Magari è un tipo di esperienza che potrebbe interessare anche a loro.

28 februari 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Grazie per il feedback positivo! Siamo lieti che il nostro team abbia reso semplice il processo di candidatura. Siamo felici di confermare che attualmente accettiamo candidati sia maschi che femmine per il programma.

Beoordeeld met 5 van de 5 sterren

Never give up

Hello everyone. I am currently being an au pair. I would like to share my experience so that I can also help other girls who may find themselves in the same situation. I experienced the rematch. It was a friendly rematch thankfully. I don't hide that the emotions I experienced were harder than I imagined. But it's up to you how much you want to commit to finding a solution. If you care, you can find it. And I had the support of the staff in Italy especially Silvia, she was phenomenal. She didn't make me feel alone, but supported. In the end I found the light at the end of the tunnel and soon I will leave for my new adventure in the direction of the new host family! Good luck to all of you!

1 oktober 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

We're so glad to hear that our team could support you through your experience on the program. We will pass on your kind comments to Silvia. Best of luck with the next part of your adventure!

Beoordeeld met 1 van de 5 sterren

5hlt program

Yes
You have been and will always on the side of the host familys
So please stop with your fake bull5h1t program
Thanks ♥️

18 december 2022
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Antwoord van Au Pair in America

The safety and wellbeing of our au pairs is always a priority for us and we're sorry that you feel this was not the case in your own experience. I note from our records that, despite some difficulties during your two matches, several members of our team were in regular contact with you throughout to try and support you through these challenging times. We hope you are able to retain and apply the positive lessons and memories you gained whilst an au pair and we wish you all the best for the future.

Beoordeeld met 5 van de 5 sterren

I participated in the program from September 2018 to March 2021. I had two host families and 7 host kids.

The program not only helped me to improve my English, but also made me grow as a person. One of the best experiences of my life. I was able to travel and meet incredible places and people.

17 juli 2023
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Antwoord van Au Pair in America

It's so great that you were on the program for so long! We're so glad we could help you improve your English language and personal growth. Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

The best experience ever

The best experience ever, the agency was amazing and helped thought the hole process and was always making sure we were okay.
Being and Aupair is challenging but worth it, I have grown from the experience and returnig to my home coutry opened a lot of job opportunities.

2 juli 2022
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Antwoord van Au Pair in America

It's so great to hear that the program opened up opportunities for you when you returned home and has impacted your life in such a positive way! Thanks for sharing.

Beoordeeld met 5 van de 5 sterren

Forever grateful 🫶🏻

This company opened the doors for me to be able to have an enriching abroad experience in all possible ways while getting wonderful memories with wonderful children, parents, church, universities! I am deeply grateful! Thank you Au Pair in America.

24 juni 2023
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Antwoord van Au Pair in America

We're so pleased that we were able to give you an enriching experience in the USA and the opportunity to make connections. Thanks for sharing!

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