Au Pair in America Reviews 

134
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sono di Napoli, mi ha seguito fin dall’inizio dell’application, Mara, disponibile, paziente e super immediata nelle risposte. Sono entrata ora online nella piattaforma, per il momento davvero tutto co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made real friends, I got to see so many new places and meet so many new people, experience different cultures and hear different accents (I LOVE ACCENTS). It was a year that will stay in my heart fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The worst experience I've ever had. I stayed with the Colombo family in Washington, and what I experienced there was nothing short of inhumane. The host mother was extremely aggressive and blamed me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

i’ve been through 2 rematches, I’ve traveled a lot, and i’ve been growing a lot through all this process! It’s definitely not a program for the weak, it’s about being brave and not giving up! but the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Onderwijsaanbieder
  4. Organisatie van buitenlandse uitwisselingsstudenten

Geschreven door het bedrijf

Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.

Why Au Pair in America?

Geschreven door het bedrijf

We're the nation's first legal au pair program.
As the very first au pair agency designated by the Department of State in 1986, Au Pair in America has provided more than 110,000 families with dependable live-in child care. After over three decades of service, we remain committed to the idea of cultural exchange that has made the au pair program so successful.
Voted 'Best Overall Agency' by VeryWell Family...
...for the past THREE years! VeryWell Family has praised Au Pair in America for our extensive screening and training program, established service with decades of placement experience, competitive pricing and large list of candidates.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(134)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I was only 1 week as an Au Pair in the…

I was only 1 week as an Au Pair in the United States because the LCC that assigned me wrote a letter saying that I was not suitable to take care of children because I had psychological problems, they never did an evaluation to determine if this was true, they just made the decision to cancel my exchange without giving me an exact explanation of the situation, they took me out of my hots family's house with lies, saying that they gave me a ticket to Colombia so that I could visit my family for a week and that I would return, but in the end it was never thus, they were dishonest and did not make sure that my mental health was good or bad with a professional who attested to it.

27 juni 2022
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Antwoord van Au Pair in America

Thank you for writing this review. Our most important priority is the health, safety and well-being of our au pairs, our host families and their children. And our experienced team are available 24 hours a day, 7 days a week should our au pairs need additional support at any time.
We pride ourselves on our rigorous screening process which is designed to protect everyone’s interests and ensure our au pairs have the best possible experience on our program. Sometimes more information comes to light once an au pair arrives in the US and, in these cases, our aim is to work closely with the au pair to determine the best solution. We’re sorry you feel that the program did not work out for you as you would have hoped and we wish you all the very best for the future.

Beoordeeld met 4 van de 5 sterren

I had the absolute best time in the US…

I had the absolute best time in the US with APIA. I started before COVID so I actually was able to start my year in NYC and I had a blast. After that I stayed with my Hostfamily for two years and I still visit them once a year. To be honest there were things where I think APIA could've done better. For example, I think my first counselor in DC was NOT helpful AT ALL. But I was able to work with my family together and we did great. It just made me sad for all the au pairs that would've needed her help. And I've seen Au Pairs leave just because she was not good at her job.
But overall APIA was a good choice and I'll always be grateful, that I was able to get to know my family through them.
So if you're thinking about working with children and having an amazing time do it and be an Au pair!!!!

31 juli 2022
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Antwoord van Au Pair in America

It's great to hear that you had a positive experience in the USA, and that you're still in touch with your host family even now! We're so sorry that you found your first CC unhelpful. From our system, I can't see any references to issues with your CC in DC. If there is anything you would like to discuss further, please e-mail us on hello@aupairamerica.co.uk and we'd be happy to chat further about this.

Beoordeeld met 5 van de 5 sterren

I flew to the states when there were…

I flew to the states when there were covid restrictions and ban and the agency was very helpful with managing it all.

17 juni 2023
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Antwoord van Au Pair in America

We're glad we could support you through a tough situation, and that we could get you to the USA smoothly!

Beoordeeld met 5 van de 5 sterren

so happy with the family i got matched

so happy with the family i got matched, just the best experience with this company really recommend

16 juni 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

We love to hear about successful matches! We're happy that you enjoyed your time with your Host Family.

Beoordeeld met 5 van de 5 sterren

I had the opportunity to match with…

I had the opportunity to match with great Families. Which help me to improve my English conversational skills. Also, I made a lot friends from different countries which was awesome interact with them.

10 april 2023
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Antwoord van Au Pair in America

We're so pleased that the program helped your English language skills and allowed you to network! Thanks for sharing.

Beoordeeld met 1 van de 5 sterren

The LCC'S sucks

2 juni 2022
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Antwoord van Au Pair in America

We're sorry to hear you feel this way about your LCC. The majority of our LCC's receive amazing feedback about how they support the au pairs in their cluster. And many of our LCC's are former au pairs and/or host mothers themselves - so have first hand understanding of the program and the challenges our au pairs sometimes face. Their priority is to ensure the safety and wellbeing of all of our participants. I note you had contact with more than one of our LCC's and hope that, overall, you were able benefit from some valuable and positive experiences during your time on our program.

Beoordeeld met 5 van de 5 sterren

It was a great and wonderful…

It was a great and wonderful experience! Living in another country with another family allows you to open your mind and discover the person you really are. I had the best host family who I am so thankful for.

1 juni 2022
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Antwoord van Au Pair in America

Hi Raquel, we're so pleased that you had a successful program experience! Thanks for sharing.

Beoordeeld met 5 van de 5 sterren

Life changing experience

Life changing experience. I absolutely recommend this agency, very professional and I always has the help I needed during my 2 years in the US. Thank you so much, you guys are the best !

31 mei 2023
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Antwoord van Au Pair in America

Hello, we're so pleased that we could provide you with professionalism and help during your program experience. That's great to hear!

Beoordeeld met 5 van de 5 sterren

Best time ever!

As an Au Pair I had the best family and I felt like being part of their family! Thanks to Au Pair in America!

30 juni 2022
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Antwoord van Au Pair in America

We're so glad that we could give you such a successful Host Family match! Thanks for sharing!

Beoordeeld met 1 van de 5 sterren

Not as promised

No enough support for the au pair, specially during the pandemic. The payment is not meeting the minimum per hour by state and some families excuse their wrong behavior behind "you are leaving in my house and I'm paying you". The whole program is promoted as the best exchange experience when lots of au pair are not even able to enjoy their free time because of very strict families that not respect boundaries or people.
**I worked as an au pair in 2019-2021

10 juni 2022
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Antwoord van Au Pair in America

We're sorry you feel you were not supported adequately during your time on the program with us. I see from our records that you had regular contact with your LCC throughout those two years. Plus our emergency telephone number is available 24/7 should au pairs require special or urgent assistance. The US Department of State determines the weekly stipend to be paid to au pairs. Plus host families and au pairs can agree on a higher weekly payment. Again, I can see no mention in your records that you were not being paid appropriately by your host family. It's disappointing to hear that you did not feel you fully experienced the cultural exchange benefits of the au pair program. But hopefully your two years in the US provided you with some lasting learnings and benefits which will help you in later life. Thank you for sharing this review.

Beoordeeld met 3 van de 5 sterren

Some LCC have issues

19 januari 2023
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Antwoord van Au Pair in America

Thank you for posting this review. Although your comment re LCC's is a little unclear. I see from our system that you spent 2 years in the US on our program. But can't see any references to you having issues with your LCC's during that time. If there is anything you would like to discuss further, please e-mail us on hello@aupairamerica.co.uk and we'd be happy to chat.

Beoordeeld met 4 van de 5 sterren

Is agreat oportunity for travel and…

Is agreat oportunity for travel and working, learning English is easier in an environment of it, the only but I got or the reason i give 4 stars is because the week of practice, is not enough to see if you get along whit the family, at least two or a moth will be better.

1 juni 2022
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Antwoord van Au Pair in America

Thank you for your feedback and we're so happy you enjoyed the opportunity to travel and learn English whilst participating as an au pair on our program.

Beoordeeld met 5 van de 5 sterren

The Best Agency!

I loved my experience as an au pair with APiA! They were always helpful and the entire process was so simple. I recommend APiA to everyone interested in being an au pair.

27 mei 2023
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Antwoord van Au Pair in America

We're delighted to hear that you found our team so helpful and the application process so simple. And that you loved your experience on our program!

Beoordeeld met 2 van de 5 sterren

The program's rules are only for the…

The program's rules are only for the family, this is not an exchange student this only work

26 mei 2023
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Antwoord van Au Pair in America

We're sorry you feel this way about the program rules. The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. And au pairs may not work more than 45 hours a week. The most important priority for us is the health, safety and well-being of our participants and our experienced team are available 24 hours a day, 7 days a week should our au pairs need additional support or resources at any time during their program.

Beoordeeld met 5 van de 5 sterren

It was almost 3 years of an incredible…

It was almost 3 years of an incredible experience, a wonderful family and all the I needed in this important decision that it was to choose a family to live in for so long. In terms of safety and support, APIA helped me a lot before, during and even after the program.
I have to say that the partner agency, experimento, before I travel also have a good support but it could be better.

31 juli 2022
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Antwoord van Au Pair in America

We're so glad we could provide you with a sense of safety and support! Thanks for the review.

Beoordeeld met 5 van de 5 sterren

Great experience with Au pair in…

Great experience with Au pair in America. They’re pretty helpful and great to find a nice hostfamily.
Julie was really helpful to prepare my files to begin this program.

21 september 2022
Review zonder uitnodiging
Logo Au Pair in America

Antwoord van Au Pair in America

We're happy that you had a successful Au Pair in America experience!

Beoordeeld met 5 van de 5 sterren

Thanks to Au Pair in America I had an…

Thanks to Au Pair in America I had an experience that lasts forever. Whenever I needed help during the year there was someone to help. From the arrival to the end of the year in New Hampshire I had nothing to worry about my stay.

16 augustus 2022
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Antwoord van Au Pair in America

We're delighted to hear you had a positive experience on the program from start to finish! Thank you for this review.

Beoordeeld met 3 van de 5 sterren

The payment is extremely low if you…

The payment is extremely low if you live in an expensive state.
In the us if you don't have a car is impossible to move and there's no requirement for the family to give it to you.
One weekend a month and one day a week is so little time to do things.
It's a good experience but you depend so so much on the extras that a family can give you and it feels all the time that you have to be super thankful or you'll get worse treatment.
So, to sum up, i think you should regulate the price and the schedule to make it fair for everyone.

20 september 2022
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Antwoord van Au Pair in America

Thank you for your feedback. We strive to make our program accessible and affordable to 18 to 26 year olds from all over the world. The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. Plus any of our Extraordinaire au pairs arriving on the program from 01 September 2023 will now be paid an increased stipend of $300 per week. DOS regulations stipulate that an au pair may not work more than 45 hours a week and must have one day a week plus one weekend a month of free time. And host families and their au pairs can mutually agree to a shorter weekly schedule. We're happy that overall you had a good experience with us and appreciate you sharing this feedback.

Beoordeeld met 5 van de 5 sterren

Was perfect

Was perfect, a great family and LCC , I had a very good time!

27 juli 2022
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Antwoord van Au Pair in America

We're happy that all aspects of your program experience with us were perfect! Thank you.

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