Au Pair in America Reviews 

134
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Sono di Napoli, mi ha seguito fin dall’inizio dell’application, Mara, disponibile, paziente e super immediata nelle risposte. Sono entrata ora online nella piattaforma, per il momento davvero tutto co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I made real friends, I got to see so many new places and meet so many new people, experience different cultures and hear different accents (I LOVE ACCENTS). It was a year that will stay in my heart fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The worst experience I've ever had. I stayed with the Colombo family in Washington, and what I experienced there was nothing short of inhumane. The host mother was extremely aggressive and blamed me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

i’ve been through 2 rematches, I’ve traveled a lot, and i’ve been growing a lot through all this process! It’s definitely not a program for the weak, it’s about being brave and not giving up! but the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Onderwijsaanbieder
  4. Organisatie van buitenlandse uitwisselingsstudenten

Geschreven door het bedrijf

Au Pair in America is the nation’s first federally approved program for both U.S. families seeking au pairs to provide live-in child care, and international young people wanting to take part in a year long cultural exchange.

Why Au Pair in America?

Geschreven door het bedrijf

We're the nation's first legal au pair program.
As the very first au pair agency designated by the Department of State in 1986, Au Pair in America has provided more than 110,000 families with dependable live-in child care. After over three decades of service, we remain committed to the idea of cultural exchange that has made the au pair program so successful.
Voted 'Best Overall Agency' by VeryWell Family...
...for the past THREE years! VeryWell Family has praised Au Pair in America for our extensive screening and training program, established service with decades of placement experience, competitive pricing and large list of candidates.

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

134 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(134)

33 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

My host family ls the best I always…

My host family ls the best I always feel support of them. Also they teach me about their culture and were interested about mine.

13 juli 2022
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Antwoord van Au Pair in America

It sounds like you had an ideal host family match which enabled you all to benefit from the cultural exchange benefits of our program. Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Best company, best experience!

Best company - Best experience of my life! I would do it over and over again!!

22 mei 2022
Review zonder uitnodiging
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Antwoord van Au Pair in America

We are so happy to hear that you had the best life experience on our program. And don't forget you can come back and repeat your experience once you have been in your home country for two years. Thank you for this review!

Beoordeeld met 5 van de 5 sterren

I really appreciate the agency!!

I really appreciate the agency!!
My LCC was great and kind person! My experience was perfect too!!

3 oktober 2022
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Antwoord van Au Pair in America

It's great to hear that you had a perfect experience on our program and that you had such a good relationship with your LCC. Thank you for sharing this review!

Beoordeeld met 2 van de 5 sterren

Outdated und in desperate need of a makeover

Beeing an AuPair is wonderful but it is nothing what Au Pair in America is advertising it to be. APIA has been set in their ways for years now and refuses to adapt its policies to the new times. The programme lacks innovation and is in desperate need for a makeover. The easiest way I can describe what's wrong with the programme is "false advertisement." That's the big issue APIA needs to adress. They're still selling a lifestyle of Au Pairs that no actual Au Pair can afford unless they are working illegal over time or they already came to the US with lots of money in their bank accounts.
I was an AuPair in the US twice and since they were a few years apart I was able to draw a great comparison. While prices in the US have risen drastically over the past years the weekly AuPair allowance hasn't. Their advertised life style of working as an AuPair to afford traveling the country is no longer realistic/achievable. Instead of selling this utopic AuPair dream that they have been clinging on to for years, they should change their narrative and become more honest about the actual AuPair experience. I have had two wonderful times as an AuPair and I loved the experience. But I feel like the way APIA advertises the programme is simply misleading.
Another frustrating point is their outdated mental health policy. While the rest of the world is learning that mental health matters and therapy is nothing to be ashamed of, APIA refuses to let girls/women into the programme if they are seeking therapy. While I understand that certain mental health problems make you unfit for the programme, they don't even ask what your therapy is for. They simply decide you are not fit for the programme. By upholding these strict therapy rules they are forcing young women to chose between seeking help for their mental health or chasing a dream such as the AuPair life. I was very disappointed when I learned about the outdated views on therapy from APIA. All this is doing is that these young women will not seek the help they need to ensure their place in the programme and I fail to understand how that is in anyones best interest.
So, APIA, please get to work and catch up. It's 2023.

UPDATE after reading the review: APIA definitely does not have authentic marketing. That was my whole point. If you speak with real au pairs who have been living in the country they will all tell you the same: the lifestyle they promore is unrealistic. But ASIA'S reply is exactly what I expected. They just keep repeating the same old stuff and are not at all aware of the faulty advertisement. But after reading the reply I lost hope that the programme will change any time soon. They are absolutely oblivious.

29 september 2022
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Antwoord van Au Pair in America

We appreciate you taking the time to write this review. Our aim is always to provide as realistic an understanding of the program as possible to potential applicants. For this reason, most of our marketing is from real au pairs who tell their own stories about their experience to ensure our marketing remains as authentic as we can make it.
The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. It’s worth noting that the weekly stipend for our Extraordinaire au pairs (which includes anyone returning on the program with us) has now been increased to $300 for au pairs arriving in the US from 01 September 2023.
The safety and wellbeing of our participants is of paramount importance to us and, for this reason, all applicants are required to submit a medical report as well as complete the 16PF personality questionnaire, a globally recognised and comprehensive measure which helps gauge their suitability for the program. We appreciate your feedback and are happy to hear that you had such a wonderful time, and loved the program experience, on two separate occasions.

Beoordeeld met 4 van de 5 sterren

This experience change your live in a good o bad way.

The company made all your document and orientation.

10 november 2022
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Antwoord van Au Pair in America

Thank you for writing this review. I see from our records that whenever you connected with your community counselor you stated that you were very happy about your experience with your host family and the program. We wish you well for the future and are happy to have supported you throughout your time with us!

Beoordeeld met 1 van de 5 sterren

Great au pairs, terrible agency

I have been happy with the au pairs that I identified through Au Pair in America. The concern is the support from the community counselor. There are naturally some small concerns that arise as you have a younger lady living in your home, the problem is that our APIA community counselor took those concerns and very poor translated (and amplified) the feedback to our Au Pair, repeating things shared in confidence and creating a toxic home environment for our family until the Au Pair could be re-matched. I requested a different counselor for our next au pair and it was turned down without an explanation.

The agency does not care about the families or the children concerned, our community counselor confirmed that directly. Do yourself a favor and work with another au pair agency, this one is terrible.

1 april 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Hi Colleen—Your Regional Program Manager is in touch with you to work on this situation. Please reach out to your RPM or to the corporate office if you have additional concerns. We are always here to assist.

Beoordeeld met 5 van de 5 sterren

Give it a go !!

I love being an au pair in my 2nd year ! I didn’t enjoy it as much in my 1st year and yes there is hard days but there is traveling and learning, making amazing friends from all over the world. I really think every single young girl should take advantage of this au pair program and make the best year or two for themselves and grow as a person and learn independence . Working with kids can be really hard but it’s a very rewarding job. Just always remember to stand up for yourself and never be taken advantage from . Always stand your ground ! Kids can get really hard and homesickness is a real thing . I have experienced 1year and 5/6 months of Au pair work so far planning on doing 2years and I had 2 families and completely different! APIA is really one of the best agencies and my experience with them are great . My 2 LCC’s that I had/have is great and will have support. The payment we get isn’t great at all but it’s how you work with your money too.

8 mei 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

We're so happy to hear that you are having such a rewarding experience as an au pair. And that you are happy with the support you have received from our agency and staff. Enjoy the rest of your time on the program!

Beoordeeld met 5 van de 5 sterren

Go eyes closed !

This agency is one of the best if I have to compare to the others.
Never had a problem with the family but I had a problem with my plane and the agency was super reactive ! They helped to get another flight for the one that I missed.
My host family liked them to. They just don't really explain you how to get your visa.

25 september 2022
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Antwoord van Au Pair in America

Hi Emilie, we're so glad we could support you during your travels! Thanks for your feedback on Visa communications, we will take this into consideration.

Beoordeeld met 5 van de 5 sterren

How it was for me

My experience with Au Pair in America was great. From start to beginning, they where really helpful and supportive with everything and always made sure to have someone listen to me. My counselor (and the one helping out while mine was on vacation) was amazing. So supportive and I could not have wished for a better one(s). Thank your for having such a great experience with you as a organization. They had an open ear for me when things weren't so great and I always knew I could reach out to them.
Thank you!

7 mei 2023
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Antwoord van Au Pair in America

Hi Alina, we're so glad that we could offer you such great support during your au pair experience!

Beoordeeld met 5 van de 5 sterren

Trust your gut feeling.

Trust your gut feeling.
I have few regrets from my year as an au pair. I wish I took more time on choosing my HF, they weren't bad but I didn't feel at home specially after I felt I told them I didn't want to stay for the second year. Also the area I was living didn't have many au pairs close by or people my age.
But I had friends and made some more and it was a wonderful experience.
I do believe there's still a lot of work to do in Portugal so APIA can get more credibility and more au pairs from Portugal.

5 mei 2022
Review zonder uitnodiging
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Antwoord van Au Pair in America

We're so pleased to hear that, overall, you had a wonderful au pair experience and made lots of new friends. And we would be happy to welcome many more au pairs from Portugal! Thank you for writing this review.

Beoordeeld met 5 van de 5 sterren

Fantastica esperienza

La mia esperienza con au pair è stata veramente ottimale. Le ragazze sono cordiali, gentili e molto preparate. Attente ad ogni tipo di esigenza e a soddisfare qualsiasi bisogno di informazione.

10 april 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Ciao Denise, siamo molto felici che hai avuto un'esperienza positiva con la nostra agenzia e che ti abbiamo offerto il supporto necessario!

Beoordeeld met 5 van de 5 sterren

My second family ❤️

As most of the other au pairs said ‘IT WAS THE BEST EXPERIENCE OF MY LIFE!’. Everyone in the agency is very kind and they guide you every step of the way. You will never be alone. APIA was always my first choice to do this experience away. I’ve been an au pair for two years in a beautiful family, which I’m still in touch with! I love them ❤️ thank you Au pair in America for the fantastic and life changing experience. I will always cherish my memories and my friendships ❤️

1 januari 2023
Review zonder uitnodiging
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Antwoord van Au Pair in America

Hi Gaia, it's great to know that our agency was your first choice, and that you're still in touch with your host family! It must have been a great match. We're glad we could offer you this experience!

Beoordeeld met 3 van de 5 sterren

It all depends of the family you choose…

It all depends of the family you choose to go with. My LCC in California, Barbara didn’t help at all and she tried to screw me. I never knew why she had that hate towards most of the girls. But I’m very thankful that I could extend to another state and the people, my host family and LCC were incredible. At least they made me feel I can count on them no matter the comments with other intentions from CA.

19 juni 2022
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Antwoord van Au Pair in America

Thank you for taking the time to write this review. And it's wonderful to hear that, during your final placement, you felt surrounded by incredible people including your LCC and host family. We hope that your three years as an au pair have given you many happy memories and positive learnings which you can use in later life. Good luck for the future!

Beoordeeld met 1 van de 5 sterren

Don't recommend

APIA is a company that sells very well and seems to help host families a lot, but on the au pair side, they are negligent.
How is it possible that you have a person *working* in your house, taking care of 3 and 4 children simultaneously for 4.35 dollars an hour? This is not a cultural exchange program, it is slavery. It is not worthy for a person to work so much for so little. They justify it by saying that we receive food and a place to live: APIA does not ensure that the conditions inside the host's homes are decent. Au Pairs ended up with physical and mental health issues.
I do not recommend APIA or the au pair program in general.

4 september 2022
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Antwoord van Au Pair in America

Thank you for taking the time to post this review and we're very sorry that being an au pair did not fulfil your expectations. The au pair program is regulated by the US Department of State which requires that host families pay a minimum weekly stipend and provide room and board. Host families and their au pairs can also agree to a higher weekly payment. And au pairs may not work more than 45 hours a week. Host families are fully screened before being accepted onto our program. Plus we visit their home to ensure it is suitable for our au pairs. The most important priority for us is the health, safety and well-being of our participants and our experienced team are available 24 hours a day, 7 days a week should our au pairs need additional support or resources at any time during their program.
Thanks again for sharing your feedback and we wish you all the very best for the future.

Beoordeeld met 5 van de 5 sterren

BEST ONCE LIFETIME EXPERIENCE

The company was always helpful with all the information needed during the program also with help regarding any subject. I would recommend any time!

27 augustus 2022
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Antwoord van Au Pair in America

We're so happy to hear you received all the help and information you needed from us during your au pair experience. Au Pair in America prides itself on ensuring its participants receive the best possible support from us. Thank you for writing this lovely review!

Beoordeeld met 1 van de 5 sterren

Never again

Never again! Aupairing is the worst. The family are not being checked out enough. Too less money for too much work. Working over hours, caring for the fit even though it’s not your responsibility.

31 mei 2022
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Antwoord van Au Pair in America

Thank you for taking the time to write this review. And we're sorry that the program did not turn out to be everything you hoped for or expected. We wish you every best wish for the future.

Beoordeeld met 5 van de 5 sterren

It’s a true and excellent experience

It’s a true and excellent experience, trustable and with people ready to help you. If you’re hesitating about doing it, go for it! This is the best agency to do it with, they’re capable and willing to help with your application and else.

19 september 2022
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Antwoord van Au Pair in America

It's so great to hear that you had such an excellent experience on our program. As the first designated J1 au pair program in the US, we're happy that you found our team to be trustworthy, willing and capable. Thank you for taking the time to write this review!

Beoordeeld met 2 van de 5 sterren

The Au Pair in America program

The Au Pair in America online portal is very efficient, as well as the application and documentation process. What leaves a lot to be desired is the support for Au Pairs when we are with the family, no matter how good the family is, the service in general is very tiring and stressful, we work as much as anyone else 45 hours a week earning only 4 dollars per hour , this is a shame, the excuse for paying so little is that we are in the country to study and we live with the family, however the scholarship is only 500 dollars per year and the study hours are only 72 hours, the study is a lot weak, and can be completed in a short time, does not justify paying such a low salary. Being in another country, working a lot, earning so little and so many other problems make many Au Pairs psychologically ill and the agency does not provide support in this regard,

31 augustus 2022
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Antwoord van Au Pair in America

We appreciate you sharing this review. And are very pleased to hear you found our online portal, application and documentation processes efficient. The au pair program is regulated by the US Department of State, which does require that host families pay a minimum weekly stipend and provide room and board. In addition, host families and au pairs can agree on a higher weekly stipend. The DOS states that au pairs may not work more than 45 hours of work a week and in some cases au pairs work less hours (in agreement with their host family). I'm so sorry to hear that the program wasn't what you expected in this regard as we work hard to make sure our host families and au pairs have clear expectations about what the program is really like. But I'm also encouraged to see that you did decide to extend on the program for an additional 12 months. And that you had many positive exchanges with your community counselors during those 24 months about the great time you were having on the program. Hopefully those positive memories will stay with you for the future.

Beoordeeld met 1 van de 5 sterren

They cheat

When I finished my year as an au pair, they were supposed to book and pay for my return flight. When I went to the airport to go home, I was not able to get on a plane, because they had cancelled my plane without letting me know. When I confronted them, they just ignored me. This ended up costing me a lot of money unfortunately. Can’t recommend APIA, it’s SCAM!!

9 april 2023
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Antwoord van Au Pair in America

Thank you for sharing this feedback with us. I have checked our records and can't seem to find any reference in our system to your difficulties with your flight home. Our 24/7 emergency team are always contactable and available to assist with any problems. I'm sorry that your au pair experience ended on this stressful note. And, if you would like to discuss this incident further with me, I'd be happy to do so. On the positive side, I see you completed your au pair year successfully and with terrific feedback from your host family! Thank you for being such a great au pair.

Beoordeeld met 5 van de 5 sterren

BEST YEAR OF MY LIFE

I was an Au pair for 2 years and had the best years of my life! They are so helpful and kind ❤️❤️ 5 stars easily!!

3 december 2022
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Antwoord van Au Pair in America

Hi Moa! We're so glad that you've had a positive and helpful experience with our agency! All the best!

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