AutoNational Insurance Reviews 

113
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our busi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to d... Toon meer

Beoordeeld met 5 van de 5 sterren

Harry did his absolute best to meet my needs, was patient with me as I had a lot of questions, which he answered honestly and with explanations that I needed. Would definitely recommend

Beoordeeld met 3 van de 5 sterren

After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convict... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

Car Insurance from the U.K Breakdown specialist!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(113)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Car insurance

Straight forward and quick

1 september 2026
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you very much for the review, it’s great to hear things went well.

Beoordeeld met 1 van de 5 sterren

Did an on-line quote with Compare The…

Did an on-line quote with Compare The Market and had to phone the branch to check something out. I was then told that the quote didn't include items on the quote. They then re-quoted me with a much higher premium.
DO NOT TRUST THIS COMPANY
They also seem to trade under 2 further companies - Ladybird Insurance & Right Choice Insurance (Use the same contact phone number) and say the same things with a slight premium price

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

absolutley shocking experience

absolutley shocking experience
first they tried to get me to buy some kind of crash recovery service, rather than concentrate on recovery
then the recovery that was assigned didn't turn up after a two hour wait
then the person that I got through to said they would "sort it out" after not getting a call back, I called again to be told that that guy hadn't booked a recovery and had finished his shift, without calling me back
the next person then tried to tell me that it couln't get sorted until the next morning!
my car was in the chverons within 4 lanes of traffic and I was 45 mins from home
no sense of urgency, understanding, competency or ability to do their jobs
Had to literally beg them to get my recovery and would would the 4 hours more than they were then quoting at that time
finally got a recovery back home in the end
oh and they also kept threatening that it would have to go to their "compound"
avoid like the plague

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kirsty was very helpful

Kirsty was very helpful

11 juni 2025
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your review, we really appreciate your comments about Kirsty. We will pass on the feedback

Beoordeeld met 5 van de 5 sterren

Amanda was extremely friendly and very…

Amanda was extremely friendly and very helpful and understanding.
Her personality alone helped to swing the deal and renew my policy which i might add i could have gotten it cheaper via on-line comparison site.

15 mei 2025
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your review, we really appreciate your comments about Amanda. We will pass on the feedback

Beoordeeld met 4 van de 5 sterren

Reviewed and sorted my requirements

Reviewed and sorted my requirements. Helpful and friendly service.easy to speak too also important the call service is in this country..

4 januari 2025
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for insuring with us and thank you for the feedback.

Beoordeeld met 1 van de 5 sterren

Rang me out of the blue at 8.20am on…

Rang me out of the blue at 8.20am on Christmas Eve and was presented with just music when I answered. Clearly a scam.

24 december 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 1 van de 5 sterren

How can your insurance quote be £750…

How can your insurance quote be £750 last yr too £1050 this yr absolute joke

2 juli 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 5 van de 5 sterren

New Insurance

George who dealt with my new insurance did a brilliant job in decreasing my down payment, which saved me £60 pound, process was easy and straightforward

1 juni 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your review, we really appreciate your comments about George. We will pass on the feedback

Beoordeeld met 5 van de 5 sterren

Very good service and very quick

Very good service and very quick
Thank you autonational insurance

9 mei 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for insuring with us and thank you for the feedback.

Beoordeeld met 1 van de 5 sterren

Unexpected cancellation

They tried to cancel my policy at 11months in out of 12 ,they stated issue was with a failed payment 26 days ago and i had pay 2months + fee , once showed they took payment and talked to insurance collector who is close brothers they soon reinstated my insurance without an apology or any good will gesture. Will not be renewing next year or ever again, allready been offered quotes half the price cheaper. Joke company an apology would saved you a customer but the damage is done now.

27 februari 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 5 van de 5 sterren

It was easy to set up my car insurance.

It was easy to set up my new car insurance and reasonable priced.

22 februari 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Beoordeeld met 5 van de 5 sterren

Helpful adviser

Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our business elsewhere.

21 februari 2024
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your review, we really appreciate your comments about Shannon. We will pass on the feedback

Beoordeeld met 1 van de 5 sterren

AVOID AVOID

just simply poor beyond belief, charged my deposit three times by incompetent staff and no considerate support, customer service is practically non existent its a company to avoid for insurance as they clearly don't have the expertise to give good service on any level. I will not be renewing for sure and will never use again.

15 december 2023
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

Beoordeeld met 2 van de 5 sterren

I have a quote from a comparison site…

I have a quote from a comparison site but when it takes me to the provider the price goes up? Off to a great start. Not the sort of thing to make someone want to take insurance out with this company

4 november 2023
Review zonder uitnodiging
Logo AutoNational Insurance

Antwoord van AutoNational Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.

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