Finding cover through a comparison site was completely seamless. Right Choice offered the best quote by far, and the checkout process took less than five minutes. No unnecessary hassle or hidden steps... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Originally had a quote on comparethemarket.com - after an initial phone call from kirsty, the price did increase very slightly due to incorrect milage input. Amazing customer service! she waited unti... Toon meer
Bedrijf heeft geantwoord
Yes speaking to Cheryl Austin was very welcoming and pleasant. She went through the whole process though I giggled that insurances are becoming too expensive, still because of her expertise and frien... Toon meer
Bedrijf heeft geantwoord
Wow what an amazing experience with CHERYL AUSTIN she was so kind and very helpful. She explained everything with me so clearly and helped me with the payment. Highly recommend right choice for insu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- Autoverzekering
- Commerciële verzekeringsmaatschappij
- Tussenpersoon voor woningverzekering
- Verzekeraar
- Verzekeringsmaatschappij
Geschreven door het bedrijf
Right Choice Insurance Brokers Ltd (RCIB) are a Essex/East London based broker of a wide range of Insurance products including Motor, Home, Bike, Van, Commercial, Taxi, Motor Trade, and more recently, Breakdown Insurance via our AutoAid, Autonational and Euro Rescue sub-brands.
Contactgegevens
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, Verenigd Koninkrijk
- 01708 336 519
- help@rcib.co.uk
- www.rcib.co.uk
4,7
Uitstekend
19K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I spoke to someone called Jake and he…
I spoke to someone called Jake and he made the procedure so smooth and easy. Would deffo recommend this insurance. If you get Jake on the line then you will be in good hands for sure.
26 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Jake. We will pass on the feedback
The person when I speak is very gentil…
The person when I speak is very gentil and help me a lot
21 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Kirsty and CHERYL AUSTIN was amazing
Originally had a quote on comparethemarket.com - after an initial phone call from kirsty, the price did increase very slightly due to incorrect milage input. Amazing customer service! she waited until I put the funds into my account and then completed my insurance 30 days ahead. no issues at all, documents received right away. All documentation all correct.
Another conversation with Cheryl who was also amazing, helped with my request right away !! I know there is bad reviews but I honestly have not experienced none of them yet. Policy all live ready for September. thanks girls x
25 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Kirsty and Cheryl. We will pass on the feedback
Cheryl Austin was a pleasure to speak…
Cheryl Austin was a pleasure to speak with
25 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Poor customer service
Nobody answers the customer phone line.
Why won’t you let people type in their date-of-birth instead of having to scroll back (in my case) 93 years.
25 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Antwoord van RCIB
Thank you for insuring with us and thank you for the feedback.
Cheryl Austin was really helpful with…
Cheryl Austin was really helpful with swapping my car insurance over to my new car! Fantastic quote and really quick and efficient!
25 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Amazing customer servise
25 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Finding cover.
Finding cover through a comparison site was completely seamless. Right Choice offered the best quote by far, and the checkout process took less than five minutes. No unnecessary hassle or hidden steps — just great value and a straightforward purchase. Highly recommend!
24 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for insuring with us and thank you for the feedback.
Helpful and professional
Cheryl Austin was extremely helpful, polite and professional. She sorted out my problem quickly. And kindly emailed all my documents. Thank you
24 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
The customer care was exceptionally…
CHERYL AUSTIN !
The customer care was exceptionally professional polite and cheerful. Their warm and positive attitude genuinely made my day. It was a wonderful experience and I truly appreciated the excellent service.
24 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
The girl I spoke to ( Cheryl Austin )…
The girl I spoke to ( Cheryl Austin ) was brilliant, very helpful, very polite very well mannered, doesn’t happen much nowadays, it was a pleasure speaking to someone who wasn’t like a robot and had great communication skills ( again) doesn’t happen much nowadays , 5 ***** for her and the company, other companies should be taking a leaf out their book
24 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Cheryl. We will pass on the feedback
Worst company ever ,bad customer…
Worst company ever ,bad customer service ,they make a very hard investigation to get a reason to charge money that doesn’t deserve,I m really disappointed,and when you talk with them you feel like you talk with a bad police officer ,it is really disgusting
8 juni 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.
Very good
Yes guys , so yes it was absolutely easy to use the online renewal service and also very fast !
I really am very happy about this
23 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you very much for the review, it’s great to hear things went well.
Antwoord van RCIB
Thank you for insuring with us and thank you for the feedback.
Cant log in using the portal which…
Cant log in using the portal which means I can’t get documents
22 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
We're sorry to hear you are experiencing difficulties, please check the information you are inputting is correct. If you are still unable to log in please email help@rcib.co.uk
I got Right Choice company of…
I got Right Choice company of Compare.com it was so easy to insure and they have phone number and email address which id very good these days
22 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for insuring with us and thank you for the feedback.
Got a great price online very helpful
Got a great price online. Rang them up. Great service throughout. And very helpful
Many thanks
Shannon
22 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for your review, we really appreciate your comments about Shannon. We will pass on the feedback
great customer service
great customer service , very professional and helpful
21 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Perefect easy to do and for people like…
Perefect easy to do and for people like me who can’t talk on the phone without stuttering or making a mess off themselves the fact you can sort it online was a massive bonus for me.
Thank you.
21 augustus 2026
Review zonder uitnodiging
Antwoord van RCIB
Thank you for insuring with us and thank you for the feedback.
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