Balboa Press Reviews 

Great quality work, good communication, affordable prices, great timeline!

The experience was pleasant with many guides and directions along the way.

All of the staff at Balboa have been committed to me and my book and have wanted to see it completed and published. This was very helpful to me in the writing process. Staff were so supportive and wonderful offering some great help in the publishing process. I am stoked by how wonderful the book cover turned out. The content editing as an extra was well worth paying for it has resulted in a beautifully written book. Thank you Balboa Press

You are annoying you take a couple of times to tell you to do something and you do it after I’ve asked you to do it after a couple of times and paying for what I needed was very difficult as well I had to remind you a few times that automatically charging my card wasn’t going to work but it you did it anyway

Balboa was a good experience for me. However, I’ve been around and had a very long list of questions to ask before I ever signed. Included was the question, “What have I not asked that surprises new authors the most?” I asked many, many questions and did my part to go over everything they sent with a fine tooth comb, never signing off on anything until I was satisfied.
I also had no need for the add ons such as marketing, paying 6200$ for someone to read it for audio versions, etc.
As for a new author, getting a basic book published and out into the world, it was great. And I was diligent.

The representative was courteous and made positive suggestions to publish and promote the book written by me.

The main issue is that the soft-copy version of my book is not listed on Amazon despite being on every other book seller's website. This problem has been open for about three weeks and seems to defy any resolution by Balboa. Also, two of my books arrived partially damaged. The packaging of the five books as shipped was poor to say the least.

Balboa Press were very helpful in assisting me in publishing my book. The process was effortless and there communication via phone or email was easy to follow. I did struggle sometimes with the promotion of different products. Overall it was a great experience with a high end product.

Overall, my experience this 2nd time was mostly positive. The fact that you pay for a contents review, then approve or disapprove changes from the first review and the manuscript isn't reviewed again for the changes/additions that might have been made; then you have to pay again to have your changes/additions reviewed and when they don't get it right a third time, you just let it go. It would be nice if the same editor did both reviews since they started it. My second reviewer created more changes in the way they wanted it and they were nothing close to what the first reviewer did. Then the design/layout person didn't follow the format the 2nd reviewer laid out and it had to be changed again. The good thing is I can re-release with someone else later on and for much cheaper. But I will say, they keep great track of the books sold and your royalties. They do a nice job, but you pay for everything you want done. I am happy with them overall and if I hadn't found another publisher who was local to my area, I would be using them again and dealing with the review issues myself. My coordinator, Nick, was great! He kept me apprised of every step of my book. Was thorough in his explanations. My marketing person was great as well.

Okay Folks this is my second review. I spoke with upper management I got an apology but they still rendered poor service. I still have not received copies of my books as of yet when we spoke they were 10 days behind mailing them, I'm past 15 days. The people that gave 5 stars who were your reps so people can request them because this is the most unprofessional, unorganized publisher. And they have the nerve to try to continue to get you to purchase add-on. SMH is there any publisher rights like the FCC for Broadcast who do we write to for publishers? if you know please share.

The interest of Balboa Press is to sell as many services as the author can buy and after that you are on your own. I went into the process of editing that took some time for different reasons. The first people assigned to my project had not interest in guiding me on the process. The last person VN was very helpful. When I finally finished my project, BP priced my book so high ($ 67) that it would be very difficult to sell. I asked about the reason for pricing a soft cover book so high, they responded because of the pictures... so it was reduced to $65.00. I tried to host an event at Barnes & Noble since they have the book and I was told that they can not host an event for a soft cover book priced so high and on top of that, its against their policy to bring one book soft cover to the store that has been priced so high. So Balboa Press killed my book before it came out.

Five star . Smooth transactions and lost of support

I will send a mail, I am not really very happy, lots of communication gaps

Thanks

The team was helpful in the entire process.

At first i thought it was a scam but then later on realized that it was legit, the workers are so kind and understanding,

After my intake call with Nick Salazar the intake coordinator I decided not to proceed with the contract after he informed me that the cover can not be submitted until the manuscript is completed and they approve it. And the covers are very similar as they are stock images unless 2 images are merged.

I don't call this quality work. I asked to discontinue the process and cancel. It has been a week and still NO response from anyone at Balboa to get my deposit back, no response in email or phone call from the Sales Person Lisa Vyas.

I called the bank to dispute charges and contacted my lawyer.

At least they can respectfully do is respond to my email.

A 1 star rating for me. So disapointed.

my questions went unanswered. although I fully explained my work they do not read it and thus they they misrepresented the content. I was promised help that I have never received even though it was paid for. they lied about the way royalties were paid until they had my money so I asked for a refund before they completed the contract and they just went silent. I would not recommend this company to my worst enemy! there are other companies that treat you better and don't charge as much where 100% of royalties are yours.

Finally publishing my book, "In Search Of The Rainbow Power". I have always wanted to publish but thought it was just too hard. Balboa Press has turned all of that around, they made it easy. All through the process they have been their to help and to encourage. Without them I would still be sitting at home wondering, I can't thank them enough.

The book fulfillment was great. The cover work and the web design are great. However, without any guidance or insight from Balboa press, my book was published without anyone telling me how far behind the other fulfillment departments are. One month after my book release I had called to see were my books included in my package were, only to find out that I was supposed to call someone to send them to me. I had no idea about this, and because I had them sent USPS, it took another ten days for Balboa just to get them in the mail, also another ten days for me to receive them. One and a half months after my book release, I was finally given the webpage proofs, and I approved my web page design. Eleven weeks after my book was released, Balboa finally activated my web page, and even then it was only because I complained about it to a manager. Three weeks ago I approved all of my business cards, book marks, book stubs, posters and such. Today I got an email telling me that I should get them in four to six weeks, which will be almost five months since my book's publication. Not exactly the way I wanted to get my book off of the ground. I've been told that Balboa is short staffed and each fulfillment department is inundated with work. But this shouldn't have become my problem, unfortunately it did, because I was never advised about the delays. I would have gladly held off on my book's release, had I been advised of all the delays. This has not been the book release that I had expected or wanted, nor has it been the level of expertise or the level of customer services that I was expecting from Balboa Press. My book and my website look great, but these delays have left me and my book's release looking very unprofessional.