Balboa Press Reviews 

I found every consultant to be helpful and informative

I was not always able to speak to a representative, but someone always got back to me via email in a timely manner. I trust this company with great editing. Also, their page design and book cover are excellent. I could not ask for any more with my book cover. With my input, the design team created a beautiful and almost error-free book.

I received my order in time for my book signing.

Thank you to all the team members for helping me making my Creative Work a Reality shared with the World. Looking forward for more mutual cooperation.

James gave me a good price and the books were on my porch in about 10 days. They look great and I am ready for my book signing at our local library.
Thank you. Very happy with all aspects of this purchase.

Good response time to emails and generally very supportive.

I found handover between different phases of the process was not well managed. I never knew when to stop contacting one person and go to the next.
I think having one point of contact throughout the process to ask and communicate with would be very helpful.
Also, when one phase ended, but I had no idea what was next so I may have messaged the person previously responsible the reply and response time was greatly increased or msgs went unanswered.
The process could use greater clarity.

When I published my first book with Balboa on Feb. 13th, 2022, everything went smoothly, and it was a pleasant experience. The second book was just published on March 31, 23, the experience was concerning for me because the proof was full of Publisher errors. The book was compressed from 400 pages down to 274 pages. The was no spacing between the paragraphs and there was no page separation between the subjects.
The book looks professional now and something to be proud of to sell. It seemed like I was dealing with new inexperienced people.

I will tell you what made my experience great-surrendering, patience and trusting (that all would go well) and to me, it went more than well. I say this because when I first looked into publishing a book (I hadn’t yet written), with Balboa Press, I looked at the reviews others had left behind and honestly, I was put off. But karma has a way to bring you where you need to be and somehow, due to my economic situation at that moment and the fact that Hay House publishing is associated with Balboa Press, I decided to give it a shot and allow balboa to publish my book once it would be ready. Mind you that, I was a bit skeptical about this decision but, decided to leave it all up to the Universe and trust. I am glad I did, and am very satisfied with the end result.

It’s a long story this was to be a relaunch
My first experience with the original book was also not great.
It took from August 8- til April to relaunch a book of 70 pages
Balboa apparently did not save the original high res full bleed images from the original book. The images were not to have changed so I ordered 100 books only to find when they arrived the images were incorrect

Because Balboa could not find them I had to go back in my archives and provide the images again

I feel like I was over sold and under delivered! I was passed from department to department I was told that Balboa loved my book- the truth? No one there ever read it! I was told I’d have a team and marketing etc and, all I got from marketing was a sales pitch and I paid for press release that never happened .
I had to cancel launch events because the book was wrong.

As of yesterday when I look on Amazon what shows there is not my updated book

I feel that I was treated in a condescending manner by more than one person my phone calls were not returned

It was a deeply disappointing experience

Unfortunately I discovered that I was alone in the process of publishing my book. None to help me, give me perspective on what to expect, how to handle different aspects. They don't communicate next steps or the whole picture. The pitching is full of promises, which won't be delivered in the process (the speech will change and the deals won't come through, and they'll offer all sorts of expensive upgrades to get a decent book). I would not recommend it to anyone. In the end, I did all the work.

Good but I felt there were a lot of hidden additional costs that I was unaware of. Eg, editing, promotional, ect this was not explained when purchasing a package.

The service provided through the production was great

I SELF PUBLISHED FOR NOT A LOT OF MONEY THE MOST IMPORTANT BOOK THAT PEOPL COULD BUY. TRUTHVILLE TESTING BY WALT MES. I TOOK 1 TO MY FAV LIBRARY SO THAT PEOPL COULD READ IT. BUT BALBOA STAFF WERE VERY NICE TO ME. LOVING. I LOVE BEING ASSOCIATED WITH POSITIVE PEOPL LIKE BALBOA.

Resurface from start to finish was excellent, the representative were patient considerate, and compassion to my needs.

My experience with Balboa press was excellent they accommodated me with my choices and editorial and interior exterior reviews my book was edited and published promptly and is now available throughout most book stores and internet thank you Balboa press Nicodemus a fluke Journey by Randy marsing

Five Star Operation, everyone has been great right from the beginning of my first book. Everyone has been helpful, kind, and professional and they feel like friends. I just sent in my sixth book and in a month I will send in my seventh book, thanks to the Balboa Press Team...

The books were sent separate from the promotionals and ended up paying stuoidly high fees

prompt response - and the process worked very well - and was overall much faster than i anticipated.

First, let me say even though I did not have the opportunity to meet her, I Love Louise Hay and am very grateful for her work. Her book “You can Heal Your Life” was a key in my life. I mention her because Balboa Press and all the other names they use is a division of Hay House, and I can only wonder if she would be happy to have her name associated with what Balboa press has become?
First, I purchased one their most comprehensive packages thinking it would make things easier, since I had self-published before. I did one of their payment plans and paid for months.
Second, in my experience, the employees seem to be mostly interested in selling and moving things along to get to the next sale.
Third, despite paying for the basic editing package and then additional editing, the manuscript was continuously returned with errors, and sometimes more errors because even when they corrected something they didn’t fix the whole thing back. Every time I got the manuscript back I had to review what the editor had done carefully because the “revision” could have messed something else up. This made me feel they didn’t really care, and when I asked given the amount of money spent, they said the errors were within their margin of error!
Fourth , it was difficult to get anyone that was accountable when anything went wrong. They just make stuff up and transfer you around on the phone. Basically once you gave them your money you were kind of stuck in their system.
Fifth, they just kind of want to get the project done and if you are paying attention to the details it gets uncomfortable because it seems the employees have too much on their plates.
Sixth, when the book was released for publication only the hard cover which was priced at over $30.00, was available on Amazon. When I first told them about the problem they acted as though it was nothing. It took from August to October to get the paperback on Amazon, which is the most important place. This ruined the “launch” and through everything off for months. In addition I had to call and email them virtually every day to get them to first take the matter seriously, then pay attention, and ultimately fix the issue.
After the book finally made it to Amazon everyone played crazy. I have the email were they promise to get back to me on my request for addressing the failure, but no one ever did. One day I called about some kind of price adjustment for this problem and I believe I was transferred around and placed on hold at least 8 times.
In the midst of this and without addressing this major failure they were trying to sell me marketing services. By this time I didn’t trust them at all and felt they were the worst.
Also in midst of this I received a congratulatory letter from their CEO, Reid Tracy, probably one of those form letters that prints automatically. Nonetheless a nice touch, so I wrote him about my situation. Needless to say I never hear from him or anyone else from Balboa Press.
I eventually canceled my contract. Even though there had been issues all along the way, even this major issue with the launching of the book, moved no one to be accountable. They were dishonest, disingenuous, and dishonorable. They didn’t make any adjustments or give me any credits for this matter and kept the money I paid even for unfulfilled services. In the end when I spoke to one of the last people before canceling the contract, she was surprised to hear of my experience, and sorry to hear, but admitted she had no power to do anything.
I wrote Reid Tracy again about my cancellation, needless to say no one has ever responded.

This is not what Louise Hay represented.

Sent from my iPhone