I ordered the items that I wanted which were delivered very quickly and the quality of goods is excellent. I did order to items by mistake and contacted Bathroom House to return and request a refund.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Purchase a hot water tank for my hot tap along with spare filter. Just under 1 year old and started to trip the power out. Contacted bathroom house about this problem and all they have done is fob me... Toon meer
When trying to order a replacement part for our shower unit Lydia was amazing in helping and supporting me. She really went the extra mile to ensure that the issue was resolved and the shower unit put... Toon meer
Bedrijf heeft geantwoord
Terrible service. Ordered a tap only for the warm water not to work on it, have to call a plumber out and despite numerous exchanges they still continue to bat back and forth with excuses defending... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bathroom House is a rapidly growing Omnichannel UK bathroom retailer, supplying branded products and in-house designs to suit all needs and tastes, offering Click & Collect and great delivery service nationwide and worldwide, supplying branded products and in-house designs. We are passionate about bringing real value into our customers' lives and businesses. One day it may be sending a replacement basin tap to one of our customers in the Highlands. The next day it may be supplying 120 bathroom suites to a Hilton hotel in London. No job is too big or small either way because we are passionate about providing the highest quality bathroom products for the home and commercial sectors. We are also committed to giving our customers the best prices possible. We continually check the market to help keep our prices competitive, which is excellent news for you. Not only do you receive unbeatable quality, but you also receive unbeatable prices! Our easy-to-navigate website has thousands of quality products, including modern bathroom suites, traditional bathroom suites, bathroom furniture, washbasins, bathroom taps, shower mixers, shower enclosures, bathroom heating, lighting, mirrors, kitchen taps, accessories, and plumbing parts. Once you have found the products you are looking for, we can offer excellent delivery options, including a next-day delivery service or click-and-collect from our trade counter. What's more impressive is the aftercare you receive should anything go wrong. Our dedicated customer care team will be available to help you.
Contactgegevens
Unit 6, Hermes Road, Gillmoss Industrial Estate, Stonebridge East, L11 0ED, Liverpool, Verenigd Koninkrijk
- 0151 458 0466
- hello@bathroom-house.co.uk
- www.bathroom-house.co.uk
3,6
Gemiddeld
603 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Easy ordering
Easy ordering, good communications and the item i ordered was lovely and looked more expensive than what I paid. Very pleased with my experience with this company
28 mei 2026
Antwoord van Bathroom-House.co.uk
Hi Andrea, Thank you for taking the time to leave a review, its really appreciated. We're thrilled to hear that your pleased with your experience shopping with Bathroom House :-)
Quick, efficient and helpful
Quick, efficient online service. Helpful member of your team when I had some questions prior to placing order.
26 mei 2026
Antwoord van Bathroom-House.co.uk
Thank you for your kind review! We’re so pleased to hear you found our online service quick and efficient. It’s great to know our team was able to help answer your questions before you placed your order. We really appreciate your support and look forward to assisting you again in the future.
Great experience ordering my shower
Great experience ordering my shower. First one didnt fit and the returns process was easy. Thank you
26 april 2026
Antwoord van Bathroom-House.co.uk
Thank you for taking the time to share your experience - we really appreciate it :-) Thanks Amy!
Repeat customer
Repeat customer. Generally happy with the shopping experience, quality of the products, delivery, sales advice, etc. There can be a slight delay time wise in dealing with queries but they always get resolved.
1 mei 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your continued support and for taking the time to share your experience. We’re delighted to hear that you’ve been happy with our products, delivery, and customer service overall. We also appreciate your patience regarding response times on queries — while there can occasionally be slight delays, we always aim to make sure every issue is fully resolved. We truly value your loyalty as a repeat customer and look forward to serving you again soon.
Antwoord van Bathroom-House.co.uk
Thank you so much for your kind review! We're really glad to hear your item arrived quickly and safely with no damage. We truly appreciate your support and hope to serve you again soon!
Very speedy dispatch of anti-scale…
Very speedy dispatch of anti-scale filter for instant hot water kitchen tap, and good price. Very easy to replace filter.
15 januari 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your kind feedback! We’re really pleased to hear that the anti-scale filter arrived quickly and was easy to install. It’s great to know you’re happy with both the quality and the price. If you ever need any further assistance, we’re always here to help!
Great Delivery service and qood quality…
Great Delivery service and qood quality of product
26 april 2026
Antwoord van Bathroom-House.co.uk
Thank you so much for your kind words! We’re really glad you were happy with both our delivery service and the quality of the product. Your feedback means a lot to us, and we look forward to serving you again soon!
Rubbish Quality bad return process
Rubbish Quality bad return process
I purchased a concealed shower valve only to realise how rubbish quality it was when it arrived. I only had to open the 1st box containing the rain shower head which had gritty unsmooth edges. Definitely not for me.
Once a return request was sent had no reply even though they say they reply in 2 days.
Took issue with PayPal. BATHROOM House partial refunded me. Deducted £70. They have made a video recording of unboxing the return box. All i can say its the most pathetic thing I seen.
They have made out that the shower rail is damaged. In the video you can see the unboxer is strugging with the shower rail and its off the cameras view. This doesn't prove anything.
If you think this nonsense cant go any lower then your wrong. They say i tried to fit the shower rail. Bear in mind this is a concealed shower so 1st the valve would need fitting. Then the moisture borads would go on. Then the wall would be tiled. See my point. So i tried to fit the rail without even fitting the valve. OK. I think the stupidity speaks for itself.
Do yourself a favour and avoid. Many other reviews say the same thing. Obviously a recurring theme here.
Good companies dont have to write an essay when replying.
Thankyou to PayPal for refunding me the full amount. They saw sense.
16 maart 2026
Review zonder uitnodiging
Bought a small white towel rad
Bought a small white towel rad. Decent item as per the online picture and information. I Would use this shop again
20 februari 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your kind review! We're glad to hear the towel radiator met your expectations and matched the online description. It’s great to know you’d shop with us again—we really appreciate your support and look forward to serving you in the future!
Quick and helpful customer service
I changed my mind about a purchase and their customer service was quick and very helpful in organising an exchange.
22 april 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thanks so much for your kind words! We’re really glad to hear our customer service team could help you quickly and make the exchange process smooth. If you ever need anything else, we’re always here to help 😊
Part was quick to arrive and service…
Part was quick to arrive and service was great. Thank you.
14 april 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you Carol for taking the time to leave a review. We really appreciate it! :-)
Shower hose
Shower hose
Very Fast delivery Easy to place order and good quality Product.
23 april 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your great review! We’re really pleased to hear you found the ordering process easy and that your shower hose arrived quickly. It’s also great to know you’re happy with the quality of the product. We appreciate your feedback and hope to help you again in the future!
Cant fault anything
Cant fault anything. Easy to order, delivered quickly and works perfectly. The Hatton 3 way shower mixer is great with hot water from the combi boiler, so much better than an electric shower
20 februari 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for the fantastic feedback! We’re delighted to hear everything went smoothly—from ordering to delivery—and that your new shower is working perfectly. It’s great to know the Hatton 3 Way Shower Mixer is performing so well with your combi boiler and making such a difference compared to your electric shower. We really appreciate you taking the time to share your experience!
Great company
Great company. Needed to order something. Telephoned and received good advice. Product despatched quickly. Well priced. Thank you
12 maart 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your kind words! We’re really glad we could help you find what you needed and that our team’s advice made the process easier. It’s great to hear your order arrived quickly and met your expectations on price too. We truly appreciate your support and look forward to helping you again in the future!
Quick delivery
Had what we wanted and delivered in good time
28 januari 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your kind feedback! We’re really pleased to hear that we had exactly what you were looking for and that everything was delivered promptly. We appreciate you taking the time to share your experience and hope to serve you again soon.
Very helpful and extremely reasonable
Popped in on the off chance they had a showroom. They do not, but the 2 staff were very helpful and advised they had what I was after in stock and went and got it for me. I was then shown exactly how to assemble my shower rail. The shower rail was very reasonably priced, more than 50% then I had seen elsewhere, and so far has been a really good purchase. Would highly recommend.
15 april 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you so much for your fantastic review!
We’re really pleased to hear that our team could help you out, even without a showroom, and get you exactly what you needed. It’s great to know the advice and demonstration made things easier when assembling your shower rail.
We’re also glad you found our pricing so competitive and that you’re happy with your purchase. Your recommendation means a lot to us—thank you for your support!
Ordered a shower rail kit and basin…
Ordered a shower rail kit and basin mixer taps, delivery was quick and the quality is great!
5 februari 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your great review!
We’re delighted to hear that your shower rail kit and basin mixer taps arrived quickly and that you’re happy with the quality. That’s exactly what we aim to deliver every time.
We really appreciate your feedback and hope to assist you again in the future!
Very happy with products such a…
Very happy with products such a reasonable cost. When I received item I realised I had ordered the wrong mixer. The one we needed was not on website so called up spoke to someone straight away. was no problem sent back and they sent out replacement. I have been telling all friends and family how impressed I am with this company 😃
1 april 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you so much for your wonderful review!
We’re really pleased to hear that you’re happy with the quality and value of our products. It’s also great to know our team was able to quickly help you sort out the mixer and arrange a smooth exchange—making things easy for our customers is always our priority.
We truly appreciate you recommending us to your friends and family—that means a lot to us! We look forward to helping you again in the future 😃
Great looking products and great price
Great looking products and great price. We had a leaking part on the shower riser, emailed the company and they sent out a replacement part without any questions. Great service and will definitely use again.
18 maart 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you so much for your fantastic review!
We’re delighted to hear that you’re happy with the look and value of the products. It’s also great to know our team could quickly resolve the issue with your shower riser and get a replacement part out to you without any hassle—that’s exactly the level of service we aim to provide.
We really appreciate your support and look forward to helping you again in the future!
Quick response fast delivery great…
Quick response fast delivery great products.
28 april 2026
Review zonder uitnodiging
Antwoord van Bathroom-House.co.uk
Thank you for your fantastic review!
We’re really pleased to hear you were happy with our quick response, fast delivery, and the quality of our products. Providing a smooth and reliable service is something we always strive for.
We truly appreciate your support and look forward to helping you again in the future!
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