We have use City Plumbing for a lot of small parts in the past but recently had some bigger projects like a new bathroom, underfloor heating and backer boarding the living room and hall. We have foun... Toon meer
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Lees wat reviewers zeggen
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Toon meer
Absolutely delighted with City Plumbing in Grimsby! ⭐⭐⭐⭐⭐ Mia did an amazing job designing my downstairs toilet and cloakroom. Nothing was ever too much trouble, even when I changed my mind about thin... Toon meer
I was recommended to Sue at City Plumbing in Dorchester by a friend. Sue was so helpful from start to finish with the time given for planning, her sound advice and obvious knowledge of what could and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Uitstekend
2K reviews
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A great company to deal with
We had used City Plumbing Chester previously for materials for a new bathroom and two ensuites. We couldn't have chosen better .. from design, to delivery and follow up .. there are always the odd small niggles with large projects but City Plumbing made sure that everything was resolved very quickly. I therefore had no hesitation in returning to them when I was project managing a new shower room for a disabled relative. Once again they rose to the occasion and made sure that, considering the special circumstances, gave good advice, kept in contact and followed up afterwards.
26 januari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Andy,
Thank you for leaving us a 5 star review.
We are so pleased to hear that you have chose to use us again!
We are glad to hear of our excellent service would like to pass on the kind words and feedback.
Please could you contact our customer service team again on either 0330 678 0267 or customerservice@cityplumbing.co.uk with order details.
Kind regards,
Juana @ City Plumbing Supplies
Emma was an absolute star from start to…
Emma was an absolute star from start to finish. She really knows her stuff. I was able to discuss my ideas and she made it a reality. She knew where to find/source exactly what I wanted and add ideas I hadn’t even considered. Nothing was too much trouble. I would highly recommend.
3 maart 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jennifer,
Thank you for leaving us a 5 star review.
We are delighted to hear that Emma provided you with not only excellent service and knowledge but also perfect products.
In order for us to pass on the kind words and feedback please could you contact our customer service team again on either 0330 678 0267 or customerservice@cityplumbing.co.uk
Kind regards,
Juana @ City Plumbing Supplies
Fab experience at Harrogate branch
We used the Harrogate branch and had a fantastic and most importantly, easy experience!
Alex helped us plan our bathroom and kept it strict on budget just like we wanted. Everything in our bathroom is exactly how we wanted it and how we imagined it. The delivery of the bathroom was perfect too and the delivery guy was lovely.
1 januari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Emma,
Thank you for leaving us a 5 star review.
We are happy to hear that Alex at our Harrogate branch provided you with not only an easy experience but also a fantastic service. We will be sure to pass on the kind words and feedback.
We hope to see you shopping again with us very soon.
Kind regards,
Juana @ City Plumbing Supplies
We made appointment with Emma who…
We made appointment with Emma who talked us through the design from start to finish, her knowledge and expertise was 1st class ,excellent service and Emma made everything so easy,a credit to the company.
2 maart 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Alan,
Thank you for leaving us a 5 star review.
We are delighted to hear that Emma provided you with not only excellent service and knowledge but also perfect products.
Please could you contact our customer service team again on either 0330 678 0267 or customerservice@cityplumbing.co.uk so that we may pass on your kind words and feedback.
Kind regards,
Juana @ City Plumbing Supplies
Perfect from start to finish
Perfect from start to finish
As soon as we walked into the bathroom shower room we recieved excellent customer service , we were advised on all our bathroom needs .Emma was brilliant so friendly she evan sorted out a bathroom design and a plumber to do the work . I would recommend Plumb city in crewe to any one, 100% satisfied .Thank you for our new bathroom .
11 december 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Deborah,
Thank you for leaving us a 5 star review.
We are delighted to hear that our Crewe branch provided you with not only excellent service and knowledge but also that Emma provided a brilliant service from start to finish.
We will be sure to pass on the kind words and feedback.
We hope that you enjoy your new space.
Kind regards,
Juana @ City Plumbing Supplies
Problem Sorted Quickly
I had a problem with a payment to Creation Finance. The manager at the Anniesland branch sorted it out very quickly and efficiently.
17 februari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Ally,
Thank you for leaving us a 5 star review.
We are delighted to hear that our Anniesland CPS branch manager assisted you quickly and efficiently. We happy to hear that your issue has been resolved.
Kind regards,
Juana @ City Plumbing Supplies
Beyond 5-Star customer service.
Beyond 5-Star customer service.
We dealt with Ms. Mia Lord at the Grimsby branch of The Bathroom Showroom and cannot rate her highly enough.
Her efficiency, patience, attention to detail and customer service have all been outstanding throughout.
Mia listened to what we wanted to achieve and, as and when necessary, very subtly used her experience and professionalism to suggest far better alternatives which has resulted in the bathroom we had imagined but had no idea whatsoever how to achieve.
Nothing was too much trouble - Mia has made our bathroom refurbishment straightforward and stress-free.
The quality of all the products we purchased from Bathroom Showroom is excellent, their range of products is extensive and all their prices are competitive. We can without hesitation highly recommend Bathroom Showroom in Grimsby and in particular their Ms. Mia Lord.
9 februari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Anne,
Thank you for leaving us a 5 star review.
We are delighted to hear that Mia at our Grimsby branch provided you with an outstanding customer service. We will be sure to pass on the kind words and feedback.
We hope that you enjoy your new space.
Kind regards,
Juana @ City Plumbing Supplies
Great experience!
Ian at Gillinghams bathroom showroom was extremely helpful. He assisted with design and planning and created images of what my ideas would look like.
Ordering was simple and so was delivery. We were able to pick a delivery day too which was helpful.
Overall, a very good experience and we are very happy with the end result.
21 februari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Katie
Thank you for taking the time to leave us a 5 star review!
We are thrilled to hear that you are happy with the end result.
It’s wonderful to know that Ian at our Gillingham showroom was able to bring your vision to life
We'll be sure to pass your kind words along to Ian and the rest of the team.
Enjoy your beautiful new bathroom!
Kind regards
Vicky @ The Bathroom Showroom
Loanhead visit
We met with Emma at Loanhead this morning. She was very friendly and took time to help us choose the furnishings for our downstairs toilet. Excellent knowledge of the range of options available and offered all the advice that was required and couldn’t speak highly enough of her.
18 februari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi TMc Q
Thank you for taking the time to leave us a 5 star review!
It’s great to know Emma took the time to ensure you felt confident in your choices.
We will make sure your kind words are passed along to Emma and the management team at Loanhead. They will all be delighted with your positive feedback.
We hope to see you again soon.
Kind regards
Vicky @ The Bathroom Showroom
City Plumbing Bicester
We moved into a house that needed the main bathroom, two ensuites and a shower room replacing. This was a daunting prospect for us but thanks to Darren at City Plumbing, Bicester, it turned out to be a smooth and stress free experience. He was prompt with his designs and was always readily available to talk about any changes that occurred along the way. Darren worked closely with our bathroom fitter throughout the process and ensured that everything ran smoothly and efficiently. We are not great fans of having work done in the house, but this was as straight forwarded as it could be.
16 februari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Julie,
Thank you for leaving us a 5 star review.
We are delighted to hear that Darren provided you with prompt designs and assisted throughout with changes and ensured your installation went smoothly.
Wishing you many relaxing moments in your upgraded spaces.
Kind regards
Juana @ City Plumbing Supplies
Kieran Wilson outstanding member of The Bathroom Showroom Team
Kieran Wilson guided us very carefully through our design needs. Advising us which fittings would make the most of our bathroom and WC both of which had very limited space.
The range and choice of bathroom fittings are excellent and of high quality.
Kieran afforded us the time we needed in order to get our bathrooms just right and maximise their potential.
A very knowledgeable and helpful member of The Bathroom Showroom Team.
We would thoroughly recommend him.
15 december 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Valerie McCann
Thank you for taking the time to leave a 5 star review. What a fantastic review it is! We are delighted to hear of the excellent service provided by Kieran, who by using his product knowledge and experience was able guide you through our range of products and offer advice on your design. Providing high levels of customer service is paramount to us and we're thrilled to hear that you experience of shopping with us has been such a positive one. We would appreciate it if you could contact our Customer Service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk to provide details of the showroom that you shopped with as we would love to share your kind comments with Kieran and his colleagues in branch.
Kind regards
Siobhan @ The Bathroom Showroom
Great service at Showroom CityPlumbing Altrincham
I went to the branch in Altrincham and have mainly dealt with the Showroom staff (Tim Dop and Katie Swindel, who has since left). Both Tim and Katie were extremely helpful and knowledgeable, nothing was too much for them to help with or tweak in our bathroom designs. A couple of small issues with the order with dealt with by Tim, who was very responsive and attentive. The prices from the showroom and the adjacent CityPlumbing shop were very competitive, and I was also given discounts whenever possible of was made aware of upcoming promotions and advised to wait to be able to benefit from them.
Overall - I am a happy customer and would go to this company again. Having a local showroom when buying a bathroom was also essential as one can see many of the products in person and get advice on quality from staff and that is invaluable.
15 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Alex,
Thank you for your fantastic review of our Altrincham branch! We are delighted to hear that you had such a positive experience visiting our showroom.
It is great to know that Tim and Katie provided such helpful and knowledgeable support, and that Tim was so responsive in ensuring every detail of your design and order was handled attentively. We are also pleased that our competitive pricing and local showroom displays helped make your decision-making process easier.
We truly appreciate your loyalty and look forward to welcoming you back for any future projects.
Kind regards
Tricia @ The Bathroom Showroom
Excellent Experience – Seamless Process from Start to Finish! ⭐⭐⭐⭐⭐
Jackie and Marie made the entire process incredibly simple. We scheduled an appointment with Jackie, who guided us through selecting everything we needed for both the main bathroom and the ensuite. She proactively followed up with the company fitting our suite to ensure all design questions were fully resolved, which gave us great peace of mind.
We’re absolutely delighted with everything we ordered!
Marie took care of our financing during a follow-up meeting and smoothly organised our tile order as well. The whole experience was efficient, friendly, and stress-free.
Thank you both for your outstanding support!
25 november 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Martin,
Thank you for your five-star review! We are delighted to hear that you had such a seamless experience from start to finish.
It is wonderful to know that Jackie’s proactive guidance and coordination with your fitters gave you peace of mind, and that Marie made the financing and tiling process so efficient and stress-free. We are thrilled that you are delighted with your new bathroom and ensuite.
Kind regards
Tricia @ The Bathroom Showroom
Fantastic friendly service
Our Bathroom fitter advised to visit City Plumbing to look at what was available for our refurbishment.
From the moment we walked into the store, Charlene and Nicole were so friendly and helpful. Nothing was too much trouble and in the end they had various tiles and flooring next to our chosen units for colour match. We went on their advice and the result is fantastic.
They really know what they are doing and I can't praise them enough.
18 december 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi David,
Thank you taking the time to leave us a 5 star review!
We are delighted to hear that you had such a positive experience visiting us for your bathroom refurbishment.
It is wonderful to know that Charlene and Nicole provided such friendly and helpful service, and that their advice on colour matching your units, tiles, and flooring helped achieve a result you love.
We appreciate you choosing us on your fitter's recommendation and look forward to seeing you again.
Kind regards
Tricia @ The Bathroom Showroom
Delivered the wrong shower tray with shower room suite. Told delivery man to return it. Instead of correcting their mistake, was told couldn't help, so had to go elsewhere. Very poor service!
Delivered wrong shower tray as part of suite. Refused delivery. Salesman couldn't supply what was ordered, had to go elsewhere, causing delays. Very shockingly bad service!
19 januari 2026
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Linda Martin
Thank you for taking the time to leave a review. We're disappointed to hear of the negative experience you have had while shopping with us. This falls below our usual high levels of customer service. We would be grateful if you could contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide a few more details that will allow us to look into this matter further.
Kind regards
Siobhan @ The Bathroom Showroom
Great advice, service and support
I attended at 2 branches in December. Firstly, I attended Bridgend Industrial Estate where the lady was extremely helpful. However, I had limited time so couldn't further my enquiry. The following day I attended the Treforest Industrial Estate where the sales member was exceptional. He showed a thorough understanding of the products, listened to what we needed and advised the most suitable products.
20 december 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Nigel,
Thank you for taking the time to leave us a 5 star review!
Thank you so much for visiting us in both Bridgend and Treforest! We are delighted to hear that our teams at both branches took such good care of you.
It’s great to know the Bridgend team provided a helpful start to your enquiry, and we’ll be sure to pass on your kind words to the Treforest team for their exceptional product knowledge and advice. We pride ourselves on listening to our customers' needs, and we're so glad we could help you find the right products.
We look forward to seeing you again soon!
Kind regards
Tricia @ The Bathroom Showroom
Small bathroom
Mia was helpful and knowledgeable about bathrooms . She showed patience when choosing a design and making a decision .
Responsive when contacting her with any enquiries
15 december 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Elizabeth,
Thank you for taking the time to leave us a 5 star review!
We are pleased to hear that Mia was so helpful and knowledgeable throughout the design and decision-making process for your bathroom.
It is great to know that her patience and responsiveness made the experience a positive one for you. We appreciate your feedback and hope you are happy with your new bathroom.
Please could you contact our Customer Services team to provide the branches details so we can forward your great feedback onto Mia at the branch: 0330 678 0267 or customerservice@cityplumbing.co.uk.
Kind regards
Tricia @ The Bathroom Showroom
I couldn’t not fault my experience with…
I couldn’t not fault my experience with the whole planning and execution of the bathroom , Mia you were so professional and your advise on items were spot on and the lads , Cole,jack and Morgan did such a wonderful job , to say I’m pleased with the result is an understatement
Thank you so much .
3 november 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jackie,
Thank you for taking the time to leave us a 5 star review!
We are delighted to hear that you are so pleased with the result of your bathroom project and that the advice provided on your items was spot on.
It is great to know that the installation was executed to such a high standard. We appreciate you choosing us for your bathroom renovation and hope you enjoy the finished result.
Please could you contact our Customer Services team to provide the branches details so we can forward your great feedback onto Mia at the branch: 0330 678 0267 or customerservice@cityplumbing.co.uk.
Kind regards
Tricia @ The Bathroom Showroom
Bathroom Showroom Aldridge
I cannot thank Mandy Atenbring enough for her assistance in my bathroom renovation, she went above and beyond to help me get the right deal, she liased with me constantly and her customer service was beyond compare. It was so lovely to deal with someone who genuinely cared about the customer she is a credit to your company and you are fortunate to have her as an employee, I have already recommended a friend to contact her.
1 december 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Lisa,
Thank you for leaving us a 5 star review.
We are delighted to hear that Mandy provided you with a superb service.
Please could you contact our customer service team again on either 0330 678 0267 or customerservice@cityplumbing.co.uk with your order details so that we may pass on the kind words and feedback.
Kind regards,
Juana @ City Plumbing Supplies
Stephan provided a first class service…
Stephan provided a first class service from start to finish. He is extremely knowledgeable and talked us through every aspect of ordering our new bathroom.
We are delighted with the end result and would highly recommend this company
22 oktober 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Steve,
Thank you for leaving us a 5 star review.
We are delighted to hear that Stephan not only provided your with a first class service and great knowledge base on our products but also clear communication on the stages of your order.
Please could you contact our customer service team again on either 0330 678 0267 or customerservice@cityplumbing.co.uk so that we pass on your kinds words.
Kind regards
Juana @ City Plumbing Supplies
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