Sue Gillam was professional extremely knowledgeable and patient in helping us to design and organise our Bathroom/toilet refit. We are incredibly pleased and grateful that our new Bathroom/toilet is j... Toon meer
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We have use City Plumbing for a lot of small parts in the past but recently had some bigger projects like a new bathroom, underfloor heating and backer boarding the living room and hall. We have foun... Toon meer
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Toon meer
Absolutely delighted with City Plumbing in Grimsby! ⭐⭐⭐⭐⭐ Mia did an amazing job designing my downstairs toilet and cloakroom. Nothing was ever too much trouble, even when I changed my mind about thin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
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Great customer service
Dealt with Jonny Green at Crossgates showroom @ Leeds - He was extremely helpful and very knowledgeable from start to finish with my bathroom, en-suite and w/c refurb. Great customer service - Can recommend overall 100%
27 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Steve Mitchell
Thank you for taking the time to leave a 5 star review. It's wonderful to hear of the great customer service you received from Jonny at the Leeds Cross Gates branch, finding him to helpful and knowledgeable in assisting you with your bathroom purchase. We will be sure to share your kind comments with Jonny and his colleagues is branch and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent Service
I was doing a small renovation project for my son’s flat in Brighton and stopped by The Bathroom Shop as my first port of call. From the moment I walked in, I was warmly greeted by Stephan, who immediately put me at ease. I explained what I was looking for, and he took the time to listen carefully and offer thoughtful guidance. His professionalism, patience, and in-depth knowledge of the products made the entire experience smooth and stress-free.
Although I had a list of other places to visit, I ended up sourcing everything I needed right there — quickly, efficiently, and at a competitive price. The results speak for themselves, and my son is absolutely delighted with the finished bathroom.
I wouldn’t hesitate to recommend The Bathroom Shop to anyone undertaking a renovation project. The service, quality, and value are all top-notch
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+6
Fiona Critchley
1 review
5 months ago
Working with Stephan at The Bathroom Showroom in Brighton Kemptown as a bathroom designer was an exceptional experience from start to finish. I don't usually leave reviews but on this occasion I felt compelled to share my experience. … More
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Paul Hardman
9 reviews · 9 photos
6 months ago
Our experience with the Bathroom Showroom was very good indeed. Stephan helped us design our bathroom, choose all of the fixtures and fittings and prices it up very quickly. He was willing to amend the order several times and always did so … More
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Grace
7 reviews · 1 photo
5 months ago
Had a great experience at The Bathroom Showroom in Brighton. Stephan was super friendly, patient, and really listened to what we wanted, helping us design a bathroom we love. Couldn’t recommend more :) Thank you
1
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More reviews (17)
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About this data
20 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Priya Scarfiello
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the excellent service you received from Stephan at our Brighton Bathroom Showroom , who by using his experience and product knowledge, patiently guided you through the process of renovating your bathroom. We're glad that you found our prices to be competitive and that your son is happy with the finished result! We will be sure to share your kind comments with Stephan and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Tiles Order
Stephan at Bathroom Showroom in Brighton provided excellent customer service. The communication was clear and helpful. There were some issues with a wrong tile sample being delivered by the tile company and Stephan was brilliant ensuring tiles were delivered on time for our works.
The tiles are beautiful. I would use his shop again.
20 maart 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Daya
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service provided by Stephan at our Brighton showroom. It's great to hear how Stephan communicated well with you during the whole process, resolving any issues that you encountered. We will ensure to pass on your kind comments to Stephan and his colleagues and look forward to seeing you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Great service from the Bathroom…
Great service from the Bathroom Showroom fitted perfectly
21 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Martin Hopes
Thank you for taking the time to leave a 5 Star Review. We're delighted to hear of the great service you received while shopping at the Bathroom Showroom. We would really appreciate it if you could contact our Customer Service Team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited as we would love to share your kind comments with them.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent service from the Brighton Kemptown Branch
Stephan from the Brighton Kemptown store has been amazing. He is an utter professional, guiding us through the whole process and choice of products as we renovated an ensuite and a cloakroom. Can't recommend him highly enough!
7 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Alex Ife
Thank you for taking the time to leave a 5 Star Review. What a fantastic review it is! It's wonderful to hear of the excellent service provided by Stephan at our Brighton Kempton branch. We hope that you are happy with the finished result and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Highly recommended
I made an appointment to see Stephan at the Bathroom Showroom in Brighton to discuss the project. The meeting was friendly and very helpful. We made a list of products to order, Stephan made some recommendations and gave good advice. Two days later I received an email with a floor plan, 3D imaging of the proposed project and a quote. Communication was straightforward throughout by email, text messages and telephone until the delivery date. The new bathroom is looking good.
21 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mr JP
Thank you for taking the time to leave a 5 Star Review. It's great to hear that Stephan provided such a friendly and helpful service while assisting you in in the design of your new bathroom, offering advice and recommendations and keeping you up to date with clear communication during the process. We will be sure to share your kind comments with Stephan and his colleagues at the Brighton branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Emma in Crewe - brilliant attention to design and detail
Emma in Crewe designed our bathroom and toilet room multiple times. She worked with me to accommodate some very specific requirements in challenging spaces. Her knowledge and suggestions on tiling, shower trays, fittings and flooring (and all the little details down to towel hooks and tile trim) have given us an amazing hotel standard shower and toilet room - we are so pleased.
25 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Karen
Thank you for taking the time to leave a 5 Star Review. We're thrilled to hear of the excellent service you received from Emma at our Crewe showroom, who by using her product knowledge and design experience has helped to provide you with your amazing bathroom and toilet room. We're so happy that you are pleased with the result and we will ensure that we pass on your kind comments to Emma and her colleagues in branch. We hope to see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent Customer Service - Cardiff Bessemer Rd
Tony Scarlett - Cardiff, Bessemer Rd Showroom.
Excellent customer service.
Tony’s experience, empathy and expert knowledge was instrumental in helping me navigate the overwhelming complexity of renovating my bathroom. Together we designed it to fit my budget and style aspirations. Super happy.
14 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Emma Jones
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent customer service you received while shopping for your new bathroom. It's great to hear that Tony's experience, empathy and expert knowledge provided you with the support you required in designing a bathroom to fit your budget and style. We will be sure to share your kind comments with Tony and the rest of the team at Cardiff Bessemer Road and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Cardiff Bessemer Road branch
Tony from the Bessemer Road branch in Cardiff went the extra mile in advising us on our new bathroom. His product knowledge and experience were so helpful in assisting with our decisions -and the sense of humour helped too!
12 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Richard,
Thank you for taking the time to leave us a 5 star review!
We're pleased to hear that our team, and Tony in particular, was able to provide you with helpful advice and support during your bathroom project.
We're especially glad you appreciated the sense of humour too!
It's fantastic to know that our product knowledge and experience made a positive difference in your decision-making.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Really helpful
Lyndsey from Anniesland branch was extremely helpful throughout the whole process. I didn’t feel pressured to blow the budget and she was great when I had to return some surplus tiles. Thanks.
16 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Lyndsay,
Thank you for taking the time to leave us a 5 star review!
It's great to hear you had a positive experience with Lyndsey at our Anniesland branch. We're so glad to hear she was helpful throughout the process and that you felt comfortable and supported, especially when returning the surplus tiles.
We truly value your business and hope we can assist you again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Product knowledge and communication impresive!
Time taken to source requested products, giving advice on said products and continued after sales service, when things didn't go as initially planned. The proactive and reactive communication has been great. makes you wish you had more bathrooms to kit out.
Alima, the Sales Manager was particularly helpful, throughout, committed to getting things right!
I hope that the Hither Green site is representative of all branches.
16 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Dewale,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you found our product knowledge and communication impressive, and that Alma, our sales manager at the Hither Green Site was particularly helpful.
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267
with the branches details as we'd love to pass your lovely feedback on to the team
We look forward to welcoming you back again soon!
Kind regards
Tricia @ The Bathroom Showroom
As recommended by my plumber I visited…
As recommended by my plumber I visited Anniesland City plumbing and was welcomed by Lyndsey whose expertise and knowledge helped me pick the best quality items for my bathroom and she showed me the design on her laptop which made my mind up.
Margaret Johnston
2 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Margaret,
Thank you for taking the time to leave us a 5 star review!
We're so pleased to hear that Lyndsey's expertise and knowledge were helpful in choosing the best items for your bathroom.
It's great to know that the design she showed you on her laptop helped you make up your mind.
We hope you enjoy your new bathroom!
Kind regards
Tricia @ The Bathroom Showroom
Anniesland Glasgow showroom …
I visited the site based in Anniesland Glasgow with the plumbing contractor who had recommended the showroom . The service and quality was exceptional, Lyndsey’s assistance was invaluable with her product knowledge and the finished product has turned out superb.
Definitely a great service.
4 januari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Arthur,
Thank you for taking the time to leave us a 5 star review!
It's fantastic to read your feedback about your visit to our Anniesland Glasgow Showroom with your plumbing contractor!
We're so pleased that you found our service and quality exceptional and that Lyndsey's product knowledge was helpful.
Knowing that the finished product turned out superb is the best compliment we can receive.
Kind regards
Tricia @ The Bathroom Showroom
Exceptional from start to finish
I visited the bathroom showroom at Carlisle city plumbing today and was so impressed. Found Samantha friendly,helpful and very knowledgeable.
I have been in all over Carlisle in the past few days 😭 it's been such a relief to finally get the help and amazing service she gave.
It will be my go to from now on regardless of price.
I will never set foot in Wickes again! Rude, condescending and extremely unhelpful.
Thanks again Samantha you made my day.
29 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Joanne,
Thank you for taking the time to leave us a 5 star review!
It's brilliant to hear you had such a positive experience at Carlisle City Plumbing! We're so pleased that Samantha could provide you with friendly, helpful, and knowledgeable service.
It's fantastic to know she made your day, and we truly appreciate you choosing us.
We look forward to welcoming you back whenever you need us.
Kind regards
Tricia @ The Bathroom Showroom
En-suite update
Emma made the whole experience pain free - offering advice and options. Her knowledge of the available products was fantastic and allowed me to make an informed decision.
25 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi AC,
Thank you for taking the time to leave us a 5 star review!
We're so happy to hear that Emma made your experience pain - free and that her knowledge was helpful in making your decision,
Please reach out to our customer service team on either customerservice@cityplumbing.co.uk or 0330 678 0267 with the branch details so we can pass on your kind words.
We hope to see you shopping with us again in the near future.
Kind regards
Tricia @ The Bathroom Showroom
Angie in Kilmarnock was extremely…
Angie in Kilmarnock was extremely friendly and so helpful. We'd still be dithering now if it weren't for her.
She guided us but didn't push us and made very good suggestions.
What a pleasure to deal with. Such a good laugh too.
Thank you very much,
David and Margaret Lawrie
28 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi David and Margaret,
Thank you for taking the time to leave us a 5 star review
We're absolutely delighted to hear that Angie was so helpful and friendly, guiding you and making goof suggestions.
It's fantastic to know she made your experience a pleasure and that you enjoyed a good laugh too.
We hope to see you shopping with us again soon!
Kind regards
Tricia @ The Bathroom Showroom
Bathroom refurbishment
I booked an appointment with The Bathroom showroom in Brighton and was very pleased with the guidance that I received from Stephan. I was on a budget and he spent time helping me decide on products for my new bathroom refit and offered his advice.
I found Stephan very amenable and helpful.
26 februari 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Jen,
Thank you for taking the time to leave us a 5 star review,
We're absolutely delighted to hear you had such a positive experience at the Bathroom Showroom in Brighton and that Stephan was able to provide helpful guidance for your bathroom refurbishment, especially
while working within your budget.
It's fantastic to know you found him amenable and helpful.
We really appreciate you taking the time to share your feedback.
We strive to provide all our customers with excellent service and it's always rewarding to hear when we've succeeded.
We hope you enjoy your newly refitted bathroom!
Kind regards
Tricia @ The Bathroom Showroom
Fantastic support and service
Alima at the Lewisham branch has been incredible. She found us exactly what we wanted for our new bathroom in our loft to match our budget, made thoughtful suggestions with our toddler in mind and was amazingly responsive when we needed to change and adapt parts of the order (which we did several times). Thank you so much!
15 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Leo,
Thank you for taking the time to leave us a 5 star review,
We are absolutely thrilled to hear about your fantastic experience at our Lewisham branch, and especially with Alima!
It's so rewarding to know she could find exactly what you needed
for your new bathroom while keeping your budget in mind.
We're also delighted that her thoughtful suggestions for your toddler were helpful and that she was responsive to your changes.
Thank you for the great feedback!
Kind regards
Tricia @ The Bathroom Showroom
Refurbishing an old bathroom
We had a great experience at the Bathroom Showroom at City Plumbing, Altrincham Branch. Tim Dop the showroom manager was very helpful in designing our new bathroom . He used 3D technology and added everything we needed onto a room with our bathroom measurements to show us how the end product would look . I wanted a Japanese style bidet self flushing toilet and he found us one in a reasonable price . I am also excited about using durapanels in the shower area which have no need for grouting and looked great at some samples Tim showed us .
15 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Suman,
Thank you for taking the time to leave us a 5 star review,
It's wonderful to hear about your positive experience at our Altrincham branch!
We're so pleased that Tim, our showroom manager, was able to assist
you in designing your new bathroom using 3D technology and finding the perfect Japanese - style bidet toilet for a reasonable price.
We're also delighted that you're looking forward to the durapanels for your shower area- they truly offer sleek, grout- free solution.
We truly appreciate your feedback!
Kind regards
Tricia @ The Bathroom Showroom
My Wet Room looks Amazing!
Wide choice of style and fittings at City Plumbing, and Jack is patience personified, tweaking design after design to give me exactly what I wanted. The end result is amazing and I couldn't be happier!
14 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Linda,
Thank you for taking the time to leave us a 5 star review
That's fantastic to hear!
We're so pleased that you're thrilled with your new wet room from City Plumbing. It's great to know that Jack's patience and dedication to getting the design just right made the process a positive one for you.
We truly appreciate your kind words.
Enjoy your new space!
Kind regards
Tricia @ The Bathroom Showroom
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