Sue Gillam was professional extremely knowledgeable and patient in helping us to design and organise our Bathroom/toilet refit. We are incredibly pleased and grateful that our new Bathroom/toilet is j... Toon meer
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We have use City Plumbing for a lot of small parts in the past but recently had some bigger projects like a new bathroom, underfloor heating and backer boarding the living room and hall. We have foun... Toon meer
Tony Scarlett at City Plumbing at Colchester Ave Cardiff was outstanding for customer care. Guided us through all the options explained the technical issues.He was extremely patient with us Nothing... Toon meer
Absolutely delighted with City Plumbing in Grimsby! ⭐⭐⭐⭐⭐ Mia did an amazing job designing my downstairs toilet and cloakroom. Nothing was ever too much trouble, even when I changed my mind about thin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.
Contactgegevens
Eldon Way, , Crick, , Northampton, Verenigd Koninkrijk
- customerservice@cityplumbing.co.uk
- www.bathrooms.com
4,9
Uitstekend
2K reviews
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We visited the Oldbury branch in…
We visited the Oldbury branch in Birmingham and Catherine was very helpful and advised us on designing the bathroom she organised a timely delivery and coordinated the exchanged very quickly. The prices were affordable for good quality products will highly recommend
14 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Customer
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the great customer service that Catherine at our Oldbury branch provided you with while shopping for your new bathroom. It's great to hear that Catherine was helpful in offering advice regarding the bathroom design and that your delivery was organised in a timely manner. We will be sure to share your kind comments with Catherine and her colleagues in branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
The one stop shop for bathroom products with excellent customer service
We visited our Norwich branch and not only discovered a huge range of quality products but were amazed by the helpfulness and happy staff in the showroom.
We did not have knowledge of bathroom installation and were concerned about choices. Misha guided us effortlessly through the entire process. From start to finish our experience was smooth, timely and the bathroom showroom staff and delivery drivers are happy helpful and went above and beyond at every interaction. If you want advice from the plumbing to the entire bathroom suite I would thoroughly recommended this company.
Well done 👏🏻👏🏻👏🏻
27 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Rachel
Thank you for taking the time to leave us a 5 star review and for your incredibly kind words!
We are thrilled to hear you had such a positive experience at our Norwich branch and that Misha was able to guide you so effortlessly. We pride ourselves on our helpful staff and quality products, and it's wonderful to know that our team, including the showroom staff and delivery drivers, went above and beyond for you. We will pass your feedback on to our Norwich Concorde CPS branch.
We truly appreciate your recommendation!
Kind regards
Vicky @ The Bathroom Showroom
Stunning!
From start to finish, Mia at your Grimsby branch was everything and more. Nothing was too much of an issue, no message went unanswered, and no need wasn’t met! Our bathroom is perfect, we’re both so pleased with the finished product! Genuinely will not shut up about how good Mia is at her job, she really is fantastic!
8 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Kelly Sykes
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the excellent service you received from Mia at our Grimsby branch. It's great to hear that nothing was too much trouble for Mia and that she was able to answer any queries that you had along the way. We will most certainly share your kind words with Mia and the rest of the team at Grimsby and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
What a difference a Bathroom makes!
Absolutely fantastic from the moment you step into the shop to view/browse, expert advice, knowledge and help from the staff, to the actual purchasing of the items to the delivery and after care. The whole experience of purchasing my bathroom was brilliant from beginning to end. No jargon technical talk just straightforward plain English easy to understand. My bathroom has totally transformed my house and is worth every penny. A special thank you to Ellie who is both professional and friendly and has
made this experience so stress free.
8 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Angela
Thank you for taking the time to leave us a 5 star review and for your absolutely fantastic feedback!
We're thrilled to hear that your entire experience, from browsing in the shop to delivery and aftercare, was spot on. Providing expert advice and ensuring a stress-free process in plain English is what we aim for, and we're so glad to know your new bathroom has totally transformed your house and you're so delighted with the difference it has made!
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details as we would love to be able to pass your kind words to Ellie for her professional and friendly service.
Kind regards
Vicky @ The Bathroom Showroom
Excellent experience from Shaun
Excellent experience from Shaun at the bathroom showroom in Bellshill. From start to finish we got a bathroom we love! Great communication and drawings.
7 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Olivia Hall
Thank you for taking the time to leave a 5 star review. We're delighted to hear of the excellent experience you had from start to finish while shopping at our Belshill CPS! It's great to hear that Shaun provided great communication and drawings to support your bathroom ideas, resulting in a bathroom that you love! We will be sure to share your kind comments with Shaun and the rest of the team in branch and we hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Excellent service
Tony at the Bessemer showroom provided us with fantastic service. He took his time to understand our bathroom design plans and advised us on various options and products. I would fully recommend the service to others trying to navigate the complications of ordering a new bathroom.
4 juli 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Ellen,
Thank you for taking the time to leave us a 5 star review!
It's great to hear that Tony at our Bessemer Showroom provided you with fantastic service.
It's fantastic to know that Tony's expertise and dedication helped you navigate the complexities of ordering a new bathroom and that you
felt well - advised on your options and products.
We truly appreciate your feedback and will be sure to forward this on to Tony and the team.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Luke Watson,Showroom Manager,Halifax
Luke Watson,Showroom Manager,Halifax
Excellent knowledge,I am in the process of replacing a new boiler system which is
complicated due to including a real fire range system in place.Luke furnished fully what is required technically to progress.I intend to use thus store for all our requirements. Thank you to Luke.
19 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Nancy,
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear about your positive experience with Luke our Showroom Manager in Halifax.
It's wonderful to know that Luke's excellent knowledge and ability to provide precise technical information you needed for your complicated boiler replacement, especially with the fire range system.
We will be sure to pass on your great feedback to Luke and the team.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
5 star service
Lynsey is very friendly and approachable, with great knowledge of products and design. Lynsey helped us create a layout that maximised space and what we wanted. She is very patient and helpful, we would highly recommend her service.
2 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Suzanne,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that Lynsey provided you with such efficient service.
it's great to know that her friendly and approachable nature. coupled with her great knowledge of products and design, helped you
create a layout that maximized your space and met all your desires.
We pride ourselves on having patient and helpful team members like Lynsey.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details as we would love to pass your great feedback onto Lynsey and the team.
Kind regards
Tricia @ The Bathroom Showroom
Excellent customer service
Dear sir or Madam
We have recently purchased a Mira shower and a Rocca vanity unit from your Halifax showroom.
We were served by a gentleman called Luke, the Showroom Manager.
From our initial contact, through to the delivery of the goods, we were delighted by the attitude, knowledge and professionalism of Luke.
I hope your company has a system in place to reward your employees for good service, as my wife and I both believe that Luke should be recognised for the service he provides.
Thank you
Peter and Jo Deeks
6 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Peter and Jo,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you were so pleased with your purchase of the Mira shower and Rocca vanity unit, and especially with the exceptional service provided by Luke our Showroom Manager at the Halifax store.
It's wonderful to know that his "attitude, knowledge and professionalism" made such an impression on you from the initial contact right through to the delivery of your goods.
We truly value employees like Luke who go above and beyond,
We will certainly pass on your glowing feedback to Luke and ensure his excellent work is acknowledged.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Very Happy Customer!!
Really excellent advice and supply from Emma at the Bathroom Showroom and an excellent fitting service for a full bathroom refurbishment from Lee Finlayson who went above and beyond. He not only fitted a new blind, but took my sister to buy it. Cannot recommend him highly enough.
27 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Pat,
Thank you for taking the time to leave us a 5 star review!
We're absolutely delighted to hear that you are a " very happy customer!"
it's wonderful to know that you received "really excellent advice and supply" from Emma at the Bathroom Showroom for your full bathroom
refurbishment.
Could you please contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the branches details as we would love to pass your great feedback onto Emma and the team.
Kind regards
Tricia @ The Bathroom Showroom
Lovely products and excellent service
Looking for a replacement shower tray and door for an en-suite bathroom we happened across the Bathroom Showroom at Weybridge and the wonderful Rebecca. We quickly identified the shower door (IFLO Kilfane) but wanted an anti slip tray. Rebecca suggested a number of options and we eventually decided on a Mira. Rebecca took the time to provide us with the door fitting instructions in advance of the purchases to make sure they were compatible. Our bathroom fitter was very complimentary about the quality of the shower door and couldn’t believe it when we told him what we had paid for it. Even before the sale discount he reckoned it was exceptional value. Rebecca was able to delay delivery of the items to save them hanging around in the house too long.
2 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi S Wilson,
Thank you for taking the time to leave us a 5 star review!
We're thrilled to hear that you had such a positive experience at the Bathroom Showroom in Weybridge, and especially with Rebecca.
It's fantastic to know that Rebecca was able to help you find the perfect shower door and anti slip tray for your en-suite bathroom,
and that her advice and assistance with fitting instructions were so helpful.
We pride ourselves on the quality of our products, so we're particularly pleased to hear that your bathroom fitter was impressed with the shower door and it's value.
Your feedback means a lot to us and we truly appreciate you taking the time to share your experience.
We hope to see you shopping with us again in the future!
Kind regards
Tricia @ The Bathroom Showroom
Excellent service all round
An excellent service from Shaun at The Bathroom Showroom, nothing was too much for him -no sales pressure whats so ever -great ideas suggested and products of the best quality -very good price for my new bathroom thank you Shaun !
1 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mary Murphy
Thank you for taking the time to leave a 5 Star Review. We're delighted to hear that you received such great customer service from Shaun, who was able to offer guidance and advice in sourcing high quality products at a good price for your new bathroom. We would love to share your kind comments with Shaun and his colleagues in branch and would appreciated it if you could contact us on either 0330 678 0267 or customerservice@cityplumbing.co.uk to let us know which bathroom showroom you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Emma is very knowledgeable and helpful…
Emma is very knowledgeable and helpful with advice. Good communication.
12 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Mr Pass
Thank you for taking the time to leave a 5 star review. It's wonderful to hear that your experience of shopping with us has been such as positive one and that you found Emma provided a helpful and knowledgeable service. We would love to share you kind comments with Emma and her colleagues and would be grateful if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the showroom that you visited.
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom
Rebecca was very helpful and patient when we were choosing our bathroom. She is friendly and nothing was too much trouble, a pleasant experience all round, thank you. Addlestone branch
15 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Gill
Thank you for taking the time to leave a 5 Star Review. We are thrilled to hear of the great service you received from Rebecca when shopping for your bathroom. We would love to share your kind comments with Rebecca and her colleagues in branch and would appreciate it if you could contact our customer service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Mia gave great advice and is very…
Mia gave great advice and is very product knowledgeable
7 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Bob Munday
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the great advice you received from Mia and that you found her to have good product knowledge. We would love to pass on your kind comments to Mia and her colleagues in branch and would appreciate it if you could contact our Customer Service team on 0330 678 0267 or customerservice@cityplumbing.co.uk to provide us with the details of the branch that you shopped with.
Kind regards
Siobhan @ The Bathroom Showroom
Had the most wonderful sales showroom…
Had the most wonderful sales showroom lady I believe her name was Nicol extremely helpful nothing was too much for her she went above and beyond and at no point did I feel pressured. I would 100 % recommend and must ask for Nicol as she was amaizing ⭐️⭐️⭐️⭐️⭐️
3 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Elizabeth Farish
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent service you received from Nicol while visiting one of our showrooms. We would love to share your kind comments with Nicol and would be grateful if you could contact our customer service team on either 0330 678 0267 or customerservice@cityplumbing.co.uk to provide the details of the branch that you visited.
Kind regards
Siobhan @ The Bathroom Showroom
5 star bathroom ⭐️⭐️⭐️⭐️⭐️
I am pleased to write this review as we are so happy with our purchases and completed look. We had a 5 star hotel vision which is exactly what we got! Sian from City Plumbing Kingstanding branch along with our bathroom fitter helped achieve what we wanted from aqua boards to the 2 shower heads and no tap bath making this the minimal look we were wanting. Sian went above and beyond with everything we ordered including the flooring which wasn’t easy to find! Our underfloor heating and specific towel rail have added that extra wow factor all within our budget. Overall we are very pleased and would definitely use again :)
14 april 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Julie Haynes
Thank you for taking the time to leave a 5 star review. We are thrilled to hear of the fantastic service you received from Sian, who went above and beyond to assist with the planning and sourcing of the products required for your new bathroom. We're so glad that this resulted in you achieving the 5 star hotel vision you wished for and all within your budget! We will be sure to share your kind comments with Sian and the team at Kingstanding and we look forward to welcoming you into branch again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Bathroom Showroom Crewe - Emma
I've just ordered the last items I needed for my bathroom and Emma in the Crewe showroom has been super helpful. Already a much better experience than the other bathroom store I bought items from. Emma is very knowledgeable on all the product, has even gone out of her way to source some of the items I bought from her. She is very responsive on email, excellent customer service :).
4 juni 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Sophie J
Thank you for taking the time to leave a 5 star review. We are delighted to hear of the excellent customer service provided by Emma at our Crewe branch and that with her product knowledge and experience, she assisted you in purchasing the items for your bathroom. We will be sure to share your lovely comments with Emma and her colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
Exceptional service from start to finish!
Having never had a bathroom installed before, I was naturally cautious and had a lot of questions to ask about this process. Stephan Ritchie, the Brighton Sales Manager, listened carefully to my ideas and completely allayed any fears. With a wealth of experience, from start to finish, he proved to be an expert guide, and spent many hours helping me to turn my dreams into reality. Nothing was ever too much trouble and he was always constructive and patient, booking appointments to suit my busy schedule and responding promptly to my emails. The bathroom products were of high quality and arrived on time. As a result, I now have the beautiful bathroom I have always wanted, and can highly recommend Stephan Ritchie and his team for their exceptional customer service.
31 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi Miss L Woodacre
Thank you for taking the time to leave a 5 star review. We're thrilled to hear of the wonderful service that you received from Stephan at our Brighton branch, who by using his wealth of experience and extensive product knowledge helped you to design your bathroom. We strive to provide the highest level of customer service for our customers and it appears that Stephan did just that! We are so happy that this has resulted in you now having the bathroom that you have always wanted! We will be sure to share your kind comments with Stephan and his colleagues in branch and hope that we will see you shopping with us again in the future.
Kind regards
Siobhan @ The Bathroom Showroom
Recommendation for City Plumbing Newport
I would have no hesitation in recommending Simon Quinney at City Plumbing. Newport to anyone who is thinking of installing a bathroom. He is extremely approachable and helpful and nothing is too much trouble for him.
2 mei 2025
Review zonder uitnodiging
Antwoord van The Bathroom Showroom
Hi B Womack
Thank you for taking the time to leave a 5 Star Review. We are delighted to hear of the wonderful customer service you received from Simon at our Newport Gwent branch while shopping for your bathroom. We will be sure to share your kind comments with Simon and his colleagues in branch and we hope that we will see you shopping with us again in the future!
Kind regards
Siobhan @ The Bathroom Showroom
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