I ordered 3 mirror lights from Bathshack and I'm delighted with them - they are fabulous! The ordering process on the website was seamless, and delivery was prompt and hassle-free. Excellent service f... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Bathshack were very helpful giving me info when I was ordering a shower, they were helpful when ordering it and when I had made a mistake on the order they were really accomodating in returning the it... Toon meer
I had a very positive experience dealing with Sarah. She was extremely helpful, professional, and reassuring throughout the process. She took the time to listen to my query, explained everything clear... Toon meer
I wanted to return and exchange a mirror. I had a lengthy online chat with Jack L. He was extremely patient and helpful. I am not great and rather slow with online texting. He was courteous and profe... Toon meer
Bedrijfsgegevens
Over Bathshack
Geschreven door het bedrijf
Contactgegevens
Unit 1D Enkalon Industrial Estate, BT41 4LJ, Antrim, Verenigd Koninkrijk
- 028 9077 2898
- info@bathshack.com
- www.bathshack.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great selection of products for online…
Great selection of products for online ordering which is easy and quick. Also competitive pricing to
Great Customer Services
Great customer service, water filter replacement sent & arrived within a few days
James was extremely helpful and very…
James was extremely helpful and very informative
Excellent customer service
Excellent customer service, James answered every question I had and was super helpful!
Easy ordering and very fast delivery
Easy ordering and very fast delivery. The bathroom mirrors were delivered in appropriate packaging.
I haven't installed the items yet, as ordered for an in progress bathroom renovation. I will update my review following installation.
Sarah K quickly rectified my issue with…
Sarah K quickly rectified my issue with an item that was collected by a courier and has gone missing. I was kept informed and was issued a refund for the missing item. Great customer service
Purchased a shower door to replace a…
Purchased a shower door to replace a door which was broken. The door was delivered promptly and well communicated. Unfortunately when I got to install the door, the manufacturer had omitted to include the correct parts and had since ceased to trade. Brenda did a great job in trying to assist in rectifying the situation which I greatly appreciated. In short I am very happy with the way that Bathshack handled the matter
Friendly and effective customer service
Great customer service, we ordered nearly all the products for our two new bathrooms direct from bathshack. The stock arrived super quick and in good condition.
After installation we discovered a small fault with a shower head and got in touch with Bathshack via email for support.
Ewan was particularly friendly and helpful, clearly describing a few simple steps to take, which resulted in a replacement product being sent out within days.
The staff were very helpful
The staff were very helpful, knowledgeable and willing to help.
Excellent products
Excellent products, prompt delivery at a fraction of the cost of most other retailers, Used Bathshack on lots of items and always pleased
Refund not received
I purchased a radiatior and valves for my kitchen however my plumber said the valves weren't the correct ones we needed so i returned the valves in person to your boucher road store on the afternoon of friday 24th July 2026. The lady who dealt with me took the valves worth £50 off me, stated she would put through a request for a refund and the money would automatically go back onto the card i made the purchase from.
I never received that refund so that was £50 down the drain ☹️

Antwoord van Bathshack
Very good
Very good, good customer support and delivered faster and safer
Love this place
Love this place. Have down ensuite and bathroom. Have another bathroom to go and will be using them again!
Jack was incredibly helpful and very…
Jack was incredibly helpful and very clear with what I needed to do to meet the return requirements.
James went above and beyond to help me…
James went above and beyond to help me really appreciated it. Great value too he got the very best price for us
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







