I ordered 3 mirror lights from Bathshack and I'm delighted with them - they are fabulous! The ordering process on the website was seamless, and delivery was prompt and hassle-free. Excellent service f... Toon meer
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Lees wat reviewers zeggen
Bathshack were very helpful giving me info when I was ordering a shower, they were helpful when ordering it and when I had made a mistake on the order they were really accomodating in returning the it... Toon meer
I wanted to return and exchange a mirror. I had a lengthy online chat with Jack L. He was extremely patient and helpful. I am not great and rather slow with online texting. He was courteous and profe... Toon meer
I had a very positive experience dealing with Sarah. She was extremely helpful, professional, and reassuring throughout the process. She took the time to listen to my query, explained everything clear... Toon meer
Bedrijfsgegevens
Over Bathshack
Geschreven door het bedrijf
Your one-stop shop for high-quality bathroom products and tiles, Bathshack is proud to be one of the UK’s leading online bathroom suppliers, with a loyal customer base spread across the UK and Ireland. With showrooms located throughout Northern Ireland (in Boucher and Duncrue in Belfast, as well as Lisburn, Antrim, Ballymena and Coleraine) as well as the ROI (Dublin and Cork), we also ship to customers across England, Scotland and Wales.
Supplying high-quality products at great-value prices, we keep our customers at the heart of everything we do and are always striving to deliver excellent customer service.
Offering extensive warranties and efficient, low-cost delivery for your convenience, we work hard to ensure that your customer experience is as seamless and stress-free as possible. Meanwhile, if you do encounter any issues with your order, then our friendly customer service team is only ever an email or a phone call away – while there’s also a live chat option available on our website.
Whether you’re looking for baths, basins, taps and toilets, or you need a new shower, tiling or anything else, we have an extensive range of products available in various designs, colours and finishes. You’ll therefore find something to suit your personal taste – the perfect products for your new bathroom or self-build project at the best-value price.
Looking for high-quality bathroom-ware? Think Bathshack every time.
Shop Baths
Shop Bathroom Suites
Shop Taps
Shop Heating
Shop Tiles
Contact Us
Find Your Nearest Showroom
Contactgegevens
Unit 1D Enkalon Industrial Estate, BT41 4LJ, Antrim, Verenigd Koninkrijk
- 028 9077 2898
- info@bathshack.com
- www.bathshack.com
4,5
Uitstekend
7K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Recommendations and suggestion very well presented.
14 september 2026
Review zonder uitnodiging
Sorted the problem quickly and with a…
Sorted the problem quickly and with a good resolution
14 september 2026
Review zonder uitnodiging
They couldnt have been any more helpful
They couldnt have been any more helpful. The sales rep really took his time to help me pick out tiles and figurre out how much I needed. The delivery came on time and the quality is so good! Highly recommend!
31 juli 2026
Review zonder uitnodiging
dublin showroom poor sales
Got there in the dublin showroom at 5 o clock.it closes at 530.salesman was with another customer which is fair.but I told him I was there to buy!!!he left me there while he chit chat and small talk about holidays , haircuts days off. Literally small talked with the customer for 20 minutes while I was left standing there.very annoying being left there.make your sale or give out the information and move onto the next customer when it's late in the day.very poor
Update, your alright bathshack, I got my stuff elsewhere....either tell customers that there's no time to accommodate them so they can leave and come back but dont leave them standing there and say nothong
14 september 2026
Review zonder uitnodiging
Antwoord van Bathshack
Hi Daniel
We’re really sorry you were left feeling overlooked during your visit to our Dublin showroom. We know how frustrating that must have been, particularly when you’d already explained you were there to buy.
That’s not the experience we want anyone to have in our showrooms, and we’ll make sure your feedback reaches the team. We hope you’ll give us another chance to provide the friendly, helpful service you should have received.
If you would like to reach out to the ROI Area Manager Gavin Carey directly, he will make sure you get sorted with your intended purchase. His email is gavin.carey@bathshack.com
Regards
Team Bathshack
Purchased a geberit toilet 8 months…
Purchased a geberit toilet 8 months ago the toilet seat hinge broke, spoke with Jack on customer services who contacted the manufacturer. They agreed to replace the toilet seat. Excellent customer device, would defiantly order from all them again
14 september 2026
Review zonder uitnodiging
Very helpful - Adam
I delt with Adam several times throughout my ordering from bathshack, phonecalls and emails and found him so lovely and beyond helpful - he made my experience so much easier and nothing was a problem that I asked him ever! Always very professional and can't explain how helpful, I am so grateful
Thank you Adam!!
14 september 2026
Review zonder uitnodiging
I was recently in the shop to get all…
I was recently in the shop to get all needed for the bathroom renovations, and Matthew was amazing with all. He send quotes fast, we comeback and did some changes, and that wasn't issues at all. Thank you very much. Will comeback again.
14 september 2026
Review zonder uitnodiging
Prompt service and excellent post…
Prompt service and excellent post purchase support. I would recommend.
14 september 2026
Review zonder uitnodiging
Great all round experience!
Excellent product great quality and exceptional value for money . Great customer service and delivery service . Highly recommend and will purchase from this company again
4 september 2026
We had a problem with our hot water tap…
We had a problem with our hot water tap and Ewan and his team went above and beyond to help. He sorted a new replacement to be sent out for next day delivery. Amazing company and even better customer service. Thanks Ewan for your help!!
14 september 2026
Review zonder uitnodiging
After initial delivery of ceramic tiles…
After initial delivery of ceramic tiles arrived broken. Was re delivered with no hassle. Very good customer service. Would definitely use again
1 september 2026
Great communication via email and…
Great communication via email and delivery timelines were amazing.
11 september 2026
Review zonder uitnodiging
Fantastic customer service
Had to make an exchange of one item from our order, just changed our preference of shower there were no issues with the order, and got in touch with Jack through customer services. He made the entire process so easy and was an absolute gentleman, couldn’t have been nicer!
4 september 2026
Review zonder uitnodiging
Disappointing atersales
The water filter leaked badly, bathshack not prepared to do anything about it unless I took a video of water soaking my kitchen. Thanks but no thanks, will go elsewhere in future for products.
1 september 2026
Antwoord van Bathshack
Hi Tim
We’re really sorry this experience has left you feeling let down. We completely understand your concern about having to recreate a leak in your kitchen simply to provide a video.
The reason we require this is so we can send this off to the manufacturer to determine the cause. There is no point in us replacing something if we aren't entirely sure of the issue and could potentially end up replacing the wrong thing. Which could leave you with financial loss in fitter costs.
If you are able to get us a video , we would really love the opportunity to help resolve this for you.
Regards
Team Bathshack
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