BDR Group  Reviews 

I have dealt with Kyle Byron many times and I cannot speak highly enough of him. As someone who really does not know much at all about IT issues, Kyle has been there to solve all problems, efficiently and quickly to resume our working day. I would like to thank him from all of us here and look forward to dealing with him in the future! Well Done, Kyle.

Kyle Byron-Morgan is an asset to the team. Friendly, efficient and a good communicator, I'm yet to create or identify a problem he hasn't been able to resolve!

Thank you to Kyle for always providing prompt and professional advice and service.

Jerome is a star. He always responds to our enquiries/problems promptly and will not leave until he has fully completed the job, and double checked over any issues. He is always on hand to help us when we need him

After much perseverance Jerome managed to connect my external device to my work laptop, enabling me to work from home when required, which has given me essential flexibility in my work role. He stayed calm and determined throughout the process and would not leave the issue unresolved. He definitely went the extra mile for which I am very grateful!

Good response times and sort most things quickly thank you - we have used them for several years now and havent had something they cant resolve yet . IT also supplied at reasonable costs

Jack Chidgey managed our IT migration to cloud services with amazing patience and excellent clarity whilst explaining the process as he went through each step.
Brilliant support and a seamless process.

Martin came to complete an additional phone to our circuit of phones to an external meeting room - it was pouring with rain literally all day he worked incredible hard and did everything we asked and more and did not complain or crumble -nothing was to much trouble for him - we are very pleased with him and the work he did for ourselves - was completed in a tidy and very professional manner and nothing was to much trouble at all - all he asked was for a cup of tea ! Pls pass our appreciation on

Philip Fielding is always helpful and goes above and beyond to resolve any issues.

Thanks so much to Liam Green for all his work at HMP Woodhill!! He has been an asset to our teams and looking forward working with him soon once again!

BDR have been a great company to work with. Liam Green especially with assisting our company to the best of his ability. Great at stepping in last min and problem solving for us.

Very good service from the initial survey to the handover of data cabling, fire and security. I would recommend them to anyone. Liam, Neal and Sam are exceptional in their service.

Have been using BDR Voice & Data for over 5 years now and cannot fault their support. Herbie, Jordan, Ciaran, Steve, Aaron, Stefan are all very knowledgeable, helpful and always help and go that extra mile

Todor was fantastic in resolving the issue with my computer. He was so helpful and was able to work around my busy teaching schedule. Thank you!

BDR dealt with my issue promptly and professionally and couldn't have been more helpful, particular mention to Dean Mitchell for resolving it and saving the day.

Bought and paying for 80mps download and 20mps upload in a business. November introduced digital systems relying on Internet. Speeds fall to 2/3mps making our voip system including video conferencing impossible site down for a month. They installed access points. These were not cometary wired in and so ineffective. BDR passed blame to BT Openreach. Still not resolved. No faith in them or their engineers now want to charge us fir early withdrawal from contract due to their inability to deliver contracted service. Avoid

OUTSTANDING! The service I have received from Jacob Prescott has been absolutely fantastic!! His calm and helpful nature immediately put me at my ease. Nothing was too much trouble for him and his expertise was very clear from the offset. Jacob is quite literally the best IT professional that I have ever had dealings with. He is an absolute credit to BDR!

This company is professionally efficient and diligent in its approach to work. As with every installation of a complex PABX system, there are always teething problems and we experienced quite a few.

However, they persevered relentlessly until my very particular specifications were met. I am not an easy client to satisfy, yet they achieved all I wanted and threw everything at the issues without argument, even though I’m sure they probably cursed me behind my back!

They didn’t just sell us a bulk standard set up, but worked tirelessly with me on examining our needs and tweaking the programming to ensure our unusual requirements worked well.

Their technical advice as to the best system was robust, but proved correct. We have subsequently been left with a modern, future proof private telephone exchange with bespoke programming which has proved perfect.

I would have no hesitation in recommending BDR for even the most complex of PABX telephone exchanges, although be prepared to keep the kettle hot if they need time to ensure the system you require is a complex one.

Working as one of a number of the Cloud Solutions for Business partner vendors we trust BDR to deliver services in line with our customers expectations. BDR partner development manager Alison Barratt demonstrates a seamless supportive and collaborative approach to customer service along side us. Thanks BDR Team

I worked at BDR for 1 year and only left for my own personal reasons. BDR has extremely talented IT & Telecoms staff, great supportive management and a lovely Head Office in Stratford Upon Avon. I had the pleasure of working with Kyle who has extensive skills in IT and is such a nice guy always going the extra mile.

I always recommend BDR to companies I deal with for a 5* IT or Telecoms Support Service.