Absolute disgrace, my experience was so awful that it seems that the company is a scam! Placed an order in August for items that were due in stock in august. It is now almost November and no items hav... Toon meer
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Lees wat reviewers zeggen
Highly, highly recommend Ruby & Team at Bencer and Hazelnut!! Their products are amazing quality, and their jumpers are so so buttery soft. They are my go to children’s clothing store when it comes... Toon meer
I have been buying Bencer and Hazlenut since back when it was Piper Bug! The quality of the clothes is one thing that has remained unchanged and I could not recommend this company to anyone more than... Toon meer
Ordered 2 WINTER (0) mystery packs and 10 SUMMER (0000-00) mystery packs for my newborn who’s due in September, assuming summer would be summer items but for all my mystery items but one, were jum... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a small family business, please share with us how much you love our products! For any enquiries please contact hello@bencerandhazelnut.com
Contactgegevens
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful well made baby and children’s…
Beautiful well made baby and children’s clothes! We love the matching Christmas Outfits and Pyjamas.

Antwoord van Bencerandhazelnut
No contact
My parcel never arrived and none of my attempts to contact them was responded to.

Antwoord van Bencerandhazelnut
Amazing
Amazing quality, prompt delivery. Wonderful experience with wonderful products

Antwoord van Bencerandhazelnut
Best kids brand!
Lovely customer service and the most gorgeous and amazing quality clothes ever.
Loved my order
Very happy with the quality of the items, sizing and felt the parcel had been packed with so much care. Thank you x
Beautiful quality
Beautiful quality, fast shipping. Can’t fault anything. Will definitely be a long-term customer.
Mystery items
I was lucky enough to get in fast enough for the mystery items and the quality of the pieces I received exceeded expectations! They are all so beautiful. My little girl is going to love her tutu for her birthday 🥰
I haven’t received my item
I haven’t received my item as my neighbour stole my package. Still haven’t received my refund or received much communication from owners. I understand there are processes and Australia post are making it difficult to refund the company. But I am left out of pocket and no package.
Have purchased from them before with no issues and absolutely love their products

Antwoord van Bencerandhazelnut
First time buyer and Loved my sons…
First time buyer and Loved my sons mystery packs
Love love love !
Loved everything about our mystery bags ! Quality is top notch and the material is so beautiful and soft 🥰
Everything is so beautiful, highly recommend!
Absolutely adore my purchases from Bencer and Hazelnut, everything is so beautiful and such good quality.
Best quality and so unique
Best quality and so unique! Mystery items are so fun, loved every item!!!
SO SOFT!!!
Highly, highly recommend Ruby & Team at Bencer and Hazelnut!! Their products are amazing quality, and their jumpers are so so buttery soft. They are my go to children’s clothing store when it comes to gifting to friends and family or just buying something special for ourselves!
I’ve bought online through them a few times but have also purchased at places locally where they already have their beautiful items stocked. They are a family favourite, my two girls myself and fiancé all wear B&H clothing.
Xxx
The quality and style is wonderful, website needs improving
The quality is wonderful and the items are unique in their look and feel. This is a wonderful family business and I always look forward to their next release of clothing! I would like to see some improvements made to the website to make it easier to shop, which is why I often purchase B&H through other stockists. I have tried without success to find a way to filter on the B&H website to only show items in a certain size, which you can do on many other websites, Fox and Roo for example. It makes shopping for high demand releases and sales tricky, because you spend so much time trying to find something in the size you need, that it then becomes sold out. I also would like to see the item pictures improved. It would be great if they could take photos of babies, children and adults in the items rather than having them flat on a surface, as this would give us more of an idea of how they fit. Considering there are no returns, I think this would make a big difference to how much I purchase as I try to stick to low risk purchases in case items look different on a real person to how they look flat on a surface.
One of the best brands around!
I’ve been purchasing items from here for years now and there’s a reason why! Beautiful items, amazing quality and I love how the bigger they get, it still has that small family business feel. Ruby goes above and beyond for all of her customers. It will be nice to look back on all the special moments, especially Christmas memories and see the beautiful clothes they are dressed in because of the sweet collections they release. My kiddies will wear B&H for as long as they fit in them x

Antwoord van Bencerandhazelnut
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