Bensons For Beds - Shrewsbury557 Reviews 

We dealt with two sales assistants in store on separate occasions and both went out of their way to be friendly and helpful. The bed was delivered on the date advised at the outset and I received updates on progress and clear info on time of delivery etc. Good experience from purchase to receipt.

Polite attentive staff, excellent knowledge shown by staff. Clear updates of delivery, delivery on time by very good staff.

The salesperson in the store listened to what we wanted and understood our space requirements and then offered us two different options. The delivery was booked and everything was straightforward. The sofa bed is comfy as a bed and looks nice as an occasional sofa in our study.

Wow what a brillaint visit to benson beds today and meeting the lovely Debbie.
She was so helpful, understanding and gave the advice we needed.
I told her about the reviews on here of her when we got talking and she was very touched. It made her day!
Amazing lady she is.

Thankyou Debbie ✨️ for all your help and trying to get us the bed we want as soon as we can get it.
Cant wait for our new bed and not the broken one we have 🤣🙈❤️

Great customer service as usual

Helpful, friendly staff in the store and making the delivery to our home

Very good quality beds. We changed the delivery date a couple of times, but this was managed without any problems. Delivery was timely, and beds assembled quickly and efficiently. Thank you.

We were kept informed of delivery times and updated on day of delivery.
Very efficient and friendly service, despite it being a boiling hot day and a difficult house to access. We were very impressed and grateful!

Matthew listened to us and advised us accordingly. He gave us the time we need to make our choices and didn't scare us off with a hard sell which was greatly appreciated!

The sales team in the Shrewsbury store were very helpful and knowledgeable when we visited several times to make our choice and order a bed.

Our bed was delivered on the day agreed and we were kept well informed of the delivery time slot. Sean and Andy were cheerfully efficient, manoeuvring the parts into our upstairs room and constructing the bed swiftly and efficiently.
Excellent service. Thankyou Bensons Beds

We were met at the front door with someone who made us both welcome. We explained what we wanted and the lady took us to try 3 types she recommended, after trying out, being left with plenty of time, no sell pressure! We believe we chose what we wanted at a price we found reasonable.
Very happy with the whole purchase experience.

Good friendly advice in shop, good communication al the time, delivery on day and time agreed. Brilliant service, oh and the bed us fantastic!

Excellent service all round.
The advisor in the shop listened to what we wanted, took account of our budget and previous bed, and suggested an alternative which gave a better mattress with a cheaper base which gave us a better bed than before
Delivery service was just great all round

Good selection of beds much better quality than the competitions, sales person was a little pushy though, would have liked to of got to the beds before being accosted.
We did buy a fantastic bed, sadly when the chaps built it up some fittings were missing, still waiting to be sorted……….

I was kept updated with delivery good service good quality bed and firm mattress I paid for assembly the guys were well knowledgeable and respectable paid for disposal of old bed and matress I would highly recommend great service

Visited Shrewsbury store twice,looking for a new bed for my elderly mother.Each time I was greeted by very friendly staff,on the later occasion I had my mother with me.Matthew was friendly & helpful giving us time for my mother & I to discuss on our own but stepping in when needed.

Great sales staff, incredibly helpful and not at all pushy. We were able to buy our chosen bedframe and mattress and had exceptional service

We experienced excellent service at the show room but ONE of the delivery men ( The other man was very polite ) was not very helpful and seemed in a desperate rush and consequently knocked one of our pictures off the wall. He was also reluctant to put on his overshoes ( it was a wet day ) before going upstairs with the mattress.