Berry's Jewellers Reviews 

Excellent service from the team at Berry's, a pleasure to deal with, great price and excellent gift wrapping!
Thanks Troy and the team

My wife and I had an outstanding experience at Berry`s. We had booked an appointment with Peter, who greeted us by name and welcomed us into a private, relaxed setting that instantly made the occasion feel special. His knowledge of Tudor watches was exceptional, and he guided us through every option with a no-pressure, genuinely helpful approach. He encouraged me to try on several models to make sure I found exactly what I wanted.

We were also brilliantly looked after by the rest of the team. Emma provided champagne and added thoughtful advice throughout the appointment, helping create a truly luxurious atmosphere. Troy assisted with the strap sizing and fitting, ensuring the watch sat perfectly and felt just right.

With their combined help, I chose the Tudor Pelagos Ultra, and the entire experience was nothing short of first class. From the warm welcome to the expert guidance and attention to detail, we couldn’t have asked for better service.

We would highly recommend Peter, Emma, Troy, and the whole team at Berry`s to anyone looking for a luxury watch-buying experience done properly.

The service was amazing. Super friendly, really helpful, and made the whole thing easy. Love the watch and would definitely go back!

Visited today after making an appointment with Danielle at the Leeds Omega Boutique. Greeted with a warm welcome, excellent customer service, good knowledge and I’m very happy with my new watch.

Right from the moment you walk into their stores you feel comfortable. It makes a change to be welcomed with a friendly face and then listened to. Nothing was to much trouble. You didn’t feel rushed or pressured into buying anything. I came out happy as I felt I’d bought something rather than being sold something. A big thank you to Simon in the jewellery shop on Albion street and Danielle in the Omega boutique on commercial street.

Great experience dealing with Emma and other staff at the store. She made us very welcome and valued with her friendly and knowledgeable manner on both our visits. She ordered the watch I wanted and kept me updated. When buying the watch it was a really relaxed pleasurable experience, just what you want when buying an expensive item. She’s a great asset tothe business.

The whole purchasing experience was first rate, from initial enquiry right through to viewing and purchasing the timepiece.

I visited the store today with an enquiry and potential request.
I was greeted with a smile and assisted in my request . I left feeling valued and appreciated and will definately return

From the moment we stepped in the door, we were made to feel very welcome and special.
The staff were incredibly kind and took time to listen to our requirements, advising along the way to help with our decision making.
The overall service received from the Store Manager and the assistant's was fabulous.
Left as a very satisfied customer with a new Breitling .

I bought a watch for my daughter today at the Newcastle store, her first ever ‘nice’ watch. Both Lee and Nick were so lovely; very helpful and kind and made her feel welcome and special. At no time did we feel rushed or pressured into making a decision. Nick adjusted the watch band immediately for a perfect fit.

I bought my Cartier watch at this branch 7 years ago and we also bought my wedding ring here. Berry’s is my favourite jewellers in Newcastle and now it’s my daughter’s too. Thanks so much Lee and Nick for a great experience.

Made to feel very welcome and a special mention for Danielle who's attention to detail was excellent!

Recently purchased a Cartier watch as a birthday present for our daughter. Unsure of what size would suit her, Berry’s kindly agreed to ensure a selection of watches were available for us to view as a surprise.

Really well looked after on the day. Faultless service. Thank you to all those we dealt with at Windsor. Highly recommended.

I recently had my RADO watch serviced and repaired by Berry's Jewellers and the customer service was excellent. Emma was very knowledgeable about the work which needed doing, and dealt with the process in a very efficient and friendly manner. Thank you to Emma & Kim for keeping me updated on its progress. I chose Berry's as they have been around for many years and I knew that a family owned business would care about customer service. I can definitely recommend them

We travelled over from Scarborough to York to view pre owned Chanel watch .

The salesperson Paul was incredibly knowledgeable and an asset to Berry Jewellers. He made myself , partner and Louie the dog more than welcome into their store ! I’d definitely recommend Berry’s for any exquisite jewellery pieces , you certainly won’t be disappointed! Hopefully back soon to purchase the Cartier watch . Thank you again !

I'd been on the look out for an new watch for some time and happened to come across Berry's Jewellers in Leeds. From the moment we entered the shop, Danielle the Omega Supervisor was attentive, courteous & knowledgeable in helping me choose the right product. Nothing was too much trouble and we left as very happy customers with a new watch (plus a couple of unexpected gifts!).

Danielle made us feel welcome from the moment we stepped into the store. She was courteous, professional and very knowledgeable. We didn't feel rushed or pressured and Danielle ensured that we were completely thrilled with our choice. Excellent product and service.

Staff are friendly, knowledgeable and polite. I wanted to compare a watch to one by a different brand, which was in a different location. A member of staff offered to go get me the model I was interested in so that I could compare.

Berry’s has been amazing, and I would highly recommend them to anyone. I bought a very special watch from them online about 2 years ago. The online team were excellent and communication throughout was superb (thanks Danny). The follow up care and service has been even more impressive, with the team at both the Windsor and York boutiques being outstanding (thanks Mandy).

I've had the pleasure of being served by Emma on a few occasions. She is always polite, cheerful and greets with a smile. She has an extreme knowledgeable on all types of jewellery, and even on occasions where I haven't actually made a purchase, her level of helpfulness remains consistent. I only came in for a replacement watch battery today, but was still treated as an important individual and a received excellent customer service. Her professionalism shines through and regardless of the visit she always maintains high standards.

Fabulous Shopping Experience at Berrys, comercial street Leeds today. Kim, Kirsty and the lady with the links ( sorry did not get you name) where all lovely and looked after us, all a credit to the company, will recomend.to all Thankyou Andy and Sarah