Berry's Jewellers Reviews 

Received excellent first class service from Berry's Jewellers at Commercial Road, Leeds over the last 2 days. Troy delivered excellent service in the store and was friendly, professional and very knowledgeable about the Tudor range of watches I was enquiring about. I eventually purchased a new Tudor watch which is first class. Would highly recommend using Berry's in Leeds.

Mandy was so helpful from the start and it was lovely to meet her.
Made the buying experience easy.

We arrived at the Berry's Tudor Authorsed Dealer for our appointment to view some watches. We were met with a warm welcome from the team and offered us a fizzy drink (it was Friday lunchtime) while we viewed and considered several watches for me and my wife. The team were patient and expertly answered technical questions, adjusted links for our chosen watches, and made our overall AD watch buying experience very memorable.

I recently purchased a Tudor watch to celebrate my 30th birthday, and the experience at Berrys was exceptional from start to finish. I was served by Runa, who was incredibly knowledgeable and took the time to help me choose the perfect watch for such a special milestone. The collection at Berrys is excellent, and the service made the whole experience even better. I would highly recommend Berrys to everyone and will definitely be returning for future watch purchases.

Great shopping experience, Lana and Lee were both very knowledgeable and friendly.

Lee and Nick were great at Newcastle store, they quickly got three watches I was interested in to the store to try in person. Very friendly and helpful!

Excellent service by friendly staff, who were all more than willing to provide their knowledge and advice. Made the whole experience effortless.

I went in to Breitling Leeds, and Macy & Samuel were both welcoming and professional. They made appropriate suggestions based on the information I gave them. It was a very good experience.

Buying a luxury watch can be daunting, but I was looked after and found the experience thoroughly enjoyable. Rod went above and beyond to make my experience memorable. Thank you.

The staff in the Omega department were excellent. Rod Young, the Boutique Manager, was extremely professional and knowledgable. He explained all of the features of a number of models before I chose the one I purchased.

Great help from Danielle. Found me the correct watch & accessories. Patient & not pushy.

Had a great experience at Berry’s picking up my new Omega. Danielle helped me a lot and made the whole process really easy and enjoyable — super friendly and knowledgeable. Kirsty and Rod were also great, and the boutique is a very welcoming place.

Even though there are boutiques closer to home, the service here means I’d always come back to Berry’s. Thanks again to everyone — really appreciated.

We received fantastic service yesterday from Kirsty in the Leeds store. Thank you for helping me secure the watch I wanted, and for all your advice and insight. This is the second purchase we have made with Berry’s Leeds and have received excellent service each time, from Danielle and Kirsty.

Emma was fantastic, listened to what we asked for, gave lots of options, applied no pressure and just gave fantastic advice.

Was also very available for follow up questions, quick to respond to messages and just generally incredibly helpful throughout.

I did try other jewellers but none were as helpful as Emma, I would highly recommend!

I was assisted by Rod, who was knowledgeable and very professional. He answered all my questions and concerns. He had arranged for the watch I was interested in the be delivered the next day for me to view. At no point was I put under any pressure to purchase, quite the opposite. I was contacted by Rod, who confirmed the watch was available for me to view. Again, when I came to view and try the watch was not pressured to buy. Rod’s customer service was excellent. Please pass on my thanks to him.

Great service and advice. Nothing was too much trouble. Emma who looked after us couldn’t do enough for us and gave great advice not only about our purchase but about my current watch

The customer service provided by Emma has been outstanding. My 2nd visit as I initially visited the Commercial Street branch for some insurance advice for my beloved Tag. I didn’t realise they provide an in house service for watch batteries and sealing which means no risk of them going missing in the post! So Berry’s will definitely be getting my business in the future and a huge thank you to Emma.

Staff are always friendly and helpful and not pushy.
Emma was very helpful.

After receiving the email from Omega informing me the watch I was interested in had been released. I contacted Rod at the Leeds Commercial Street Boutique who replied really quickly advising me they did have one at the boutique, after a couple of emails and a visit to the boutique I had the watch on my wrist. Rod was a total gentleman and I’m extremely happy with the whole experience.