Best Turbos Reviews 

71
TrustScore 4 uit 5

3,8

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Beoordeeld met 5 van de 5 sterren

Excellent, very helpful. Sent the regulator the same day. worked perfectly, I had found it very difficult to find the correct part elsewhere but Karol sorted everything out. Count be happier. A1

Beoordeeld met 1 van de 5 sterren

Firma mnie zawiodła. Jeżeli rura od turbosprężarki ci spadnie i nie masz mocy, to założą ci ją, rozwiązując problem, a potem wypiaskują ci starą turbosprężarkę aby wyglądała jak nowa, wymienią ci filt... Toon meer

Beoordeeld met 5 van de 5 sterren

Thanks to Best Turbos for repairing my bmw 120d. Very quick professional service. Guys explained me how turbo system works and what had happened to my turbocharger and how to avoid further problems. V... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service- replacement turbos (x 2 for my BMW 535d) were received well packaged. My local garage fitted them and this was around 3 months ago.. The car since then has driven and performs super... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autobedrijf/Garage

Geschreven door het bedrijf

Best Turbos is the UK's #1 Turbocharger Supplier, With over 1000+ Turbos in Stock, we supply turbos and parts to over 500 garages across Midlands and All over Uk. We also Replace Turbos on Customer Vehicles with 2 years warranty, Specialising on Land Rover Turbos. Located Conveniently at Oldbury, Birmingham, we have been serving the community and car enthusiasts for over a decade.


Contactgegevens

3,8

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TrustScore 4 uit 5

71 reviews

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3,8

Alle reviews

(71)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Thieves

Took my van for a turbo change everything was fine until I realised wheel changing tools had been stolen. Asked the place to help me out and check with the technician and had nothing but abuse not faulting their work but be careful they will steal your things and make out like your trying to asking for money or something off them … loads of optunists when a woman brings a van in. Nasty peoples

****
AND AGAIN ! For their reply
YOU GUYS ESTABLISHED FROM 1800s no one care when you steal things from peoples vehicles suprised my wheels was still left on it ..

BEST TURBOS CALLED ME 3 days in a row to take the review down and tried to reply on Google saying I asked for money back for my tools now a different response on here saying I’m asking for my tools back ! DAMN STRAIGHT! I want my tools back everyone review someone leaves this company they try to argue their way out of it just save your self the hassle and keep away vile little people who lie and steal established in 1800s BC.

18 juni 2022
Review zonder uitnodiging
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Antwoord van Best Turbos

Dear Audience,
We are established in 2012 and we work very hard for our reputation. Never had a situation like this before! It is very serious falsely accuse.

Out team tried to do their best to sort the van out ASAP, as the customer needed it for work.
Now they thanks us leaving the bad reviews and tried to get some extra money.
After contacting the customer a few times, we offered to check the cameras together the Customer said ''IF YOU GIVE ME BACK MY TOOLS, I'LL DELETE THE ONE STAR REVIEW'' which looks like it's try to wangle money. We are repairing a lot of vans every day, people leaving private stuff inside, tools, etc. and nobody in the past accused us of stealing! This is ridiculous!
We spent all day checking the cameras from the date when the van was dropped off to the date when it was collected. The Customer refused the invite to investigate it together.
After the last phone we decided to open claim with the police, as we are guiltless, and we have records that’s simply states nothing been steal while we had the van in premises.

One star review do not scare us and it is not right way to wangle money from the people.
We have been pushed to start take serious, legal action against the customer. If necessary, we will be not hesitated to take the customer to the court as unrightfully accuse, lave a truthless opinion what can cause losing customers, and wangle money are severely punish.

The customer left a one-star review on Google and after the report, Google remove the review.

We wanted you to come and check the cameras with us - refused.

Dear Audience please check our other reviews as customer service and satisfaction is the highest priority for us. We are here to help others, and gender or nationality doesn't make any difference to us.

Kindly Regards
Best turbos Team

Beoordeeld met 5 van de 5 sterren

Great job!

They supplied and fitted the hybrid turbocharger for my BMW 330D. Very quick and professional guys as it take just 3 days to complete the job! Highly recommend!

9 mei 2022
Review zonder uitnodiging
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Antwoord van Best Turbos

Thanks Malgosia, we are always happy to help

Beoordeeld met 1 van de 5 sterren

Cowboys 🤠

Do not use them under any circumstances!

Gave them a VGT turbo from my dad’s Mitsubishi Canter to refurbish, due to oil leaking from the turbo core into the exhaust which has been blocking the DPF repetitively. I had removed this myself as I am a skilled mechanic.

After around a week, they had still not turned it around, so as my dad needed the vehicle back on the road asap, he phoned them to chase it up and they said it will be ready in an hour to two (conveniently).

Upon inspection of the turbo after collection, I noticed that the compressor wheel had been shot blasted along with the rest of the housing, which is very strange, as when I questioned the guy to ask if they use a brand new cartridge, he said yes we do. I asked why the compressor wheel had been shot blasted then, and he said “because if the old one is good enough then we will use that, bolted to the new core” 😂 what a joker. At this point I also noticed excessive play in the compressor shaft.

I refitted the turbo in the hope that all would be well and I would not have any issues with it due to needing the vehicle back on the road. After correct installation and priming the turbo correctly as you do, I started the vehicle and all seemed well at first. After a minute or two, I lightly revved up the engine and noticed blue smoke from the exhaust housing. It turns out that I hadn’t fully seated the V-Band clamp and was allowing an exhaust blow, however I was shocked to see oil literally DRIPPING from the exhaust flange. I immediately turned the vehicle off and began to disconnect the parts on the exhaust and intake side so I could check the integrity of the turbo. As predicted, there was oil that was leaking from not only the exhaust side of the turbo, but also the intake!

Clearly this was never rebuilt as this should never happen, however it was also a “Friday job” so it didn’t surprise me to be honest as I got fraudulent vibes from the start. As it was “under warranty” I phoned them to tell them I was bringing it back which they were all too happy to accommodate on the phone. When I arrived with the turbo, however, it was a very different reaction. I explained politely what I believed to be the problem with the turbo, and he cut me off while I was speaking and before he had even SEEN the turbo, he was like “NAH. Not the turbo mate. Will be something else because they’re “tested” “, and that we should inspect the breather system 😂. This was an instant red flag for me because he should have taken it to assess it, and then advise on his official diagnosis. I will take this moment to say that all other possibilities of oil in the turbo were firstly considered to give them the benefit of the doubt. This included checking exhaust ports for fresh oil and the breather system, both of which were in tact and completely clean with the exception of a light misting of oil on the breather pipe (as you would expect)

Days passed, and we got a phone call to say there was no problem with it as he originally said - how convenient. I assumed they had found the problem, and just fixed it rather than just admitting liability and act like there was never a problem. When I received the turbo back this time, it was now marked with tamper markings on all the bolts unlike last time, as if they were suggesting I had messed with it. I refitted the turbo and long story short, the exact same thing happened again. In my professional experience, the turbo was the only possible issue as to what could be wrong, so I took it to another specialist for a second opinion. Their findings were that the turbo had never been reconditioned, excessive play on the shaft, and the internals had even started rusting! I noticed that the cartridge was dry when I collected the turbo initially though. This was yet ANOTHER red flag because if it were tested, it would have at least had some sort of residual oil inside the cartridge, but hey what do I know? Maybe it was the BrEaThEr SyStEm after all. I can’t believe they had two attempts at this, too. Jokers.

See you in court guys.

8 mei 2022
Review zonder uitnodiging
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Antwoord van Best Turbos

Hi Ash, sorry to hear this, can you please send us an email to aftercare@best-turbos.com so we can investigate this matter further.

Kind Regards
Margaret
Best Turbos

Beoordeeld met 1 van de 5 sterren

It was a 759394 Honda crv 2.2 dtec

It was a 759394 Honda crv 2.2 dtec
Which is now sitting in a different garage costing me more money as the turbocharger was put together very poorly causing whoever to squash the flange gasket which was blowing as soon as car ran I definitely should not of been out in this position costing me further money and stress

13 september 2021
Review zonder uitnodiging
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Antwoord van Best Turbos

Just to confirm so we just supply the part or we done full supply and fit on your vehicle?
If we only supply the turbocharger, you can't blame us for the wrong fitting. The flange gasket is betweet the turbocharger and rest of the exhaust, so if it blowned that's meant the fitting was wrong.

Beoordeeld met 1 van de 5 sterren

I warn others to stay away from these…

I warn others to stay away from these guys. My Turbo rebuild ( May 2020 ) was done and fitted into my Car, now I got under boost problem. Instead of help they demand my turbo back to inspect. The thing is there is no need to remove turbo as it works fine done just 400 miles, and only way is to take out whole engine from engine bay or strip off half of engine to get access to turbo from the top. It isn't quick job and all removed elements must be fitted back using new gaskets.
When my question to these guys was if they done any rebuild to waste gate valve ( little valve on side of turbo responsible for holding gases from turbo boost ) I had received answer : " No, we only sandblasting it when works fine and we aren't doing nothing at all ". This is like a joke, you trust them, you send turbo to be rebuild, you pay ( not cheap quick job ) for work done and they only sand blasting importand element of turbo ?! STAY AWAY FROM THOSE COWBOYS and go to professional guys. I would even if I'd pay double their price. Legal action to follow against those Cowboys as just unable to resolve problem in polite manner with their Manager it's like talking to Brick wall.
Guy who started conversation over emails just went deaf and I need to talk to some kind of their Manager ( she sounds like receptionist ) has no clue about Cars what's so ever. It's like Fawlty Towers movie they do something but comes out like totally mess.
They're too busy to resolve problems they had created themselves. Too lazy to call Client and ask if I want my waste gate to be rebuild too. Now too stubborn to call and offer an sensible solution. Just nightmare.
I offered solution to resolve but the only answer is : " you must send us your turbo back to inspect ". Yes, I'll strip off half of my engine tomorrow especially for you and then ......I'll send you my Garage ( who I trust ) bill for £ 1000 as nobody running proper Garage ( not Fawlty Towers like yours ) works as charity removing Turbos and putting them back for free just because your receptionist wants me to do so.
But let's ask Judge ( small claim Court ) to decide. I'll pay money I need to and will claim everything back from you ( + interest & extra for distress ).
My further respond to BestTurbos respond. If you'll continue your offensive language with me I'll sort out my Van myself and I'll claim money from you.
I think it's better for you to cooperate with me instead of fighting with me. But if you into fighting that's fine and I can respond you legally.
I'm very aware of social media activities against my name and I know law ( data protection act ) and I'd advice you to drop your threats against accusing my name in public unless you want legal claim against you. I won't think even for 2 seconds.
If you can sort it out in polite manner that's fine. If you can't sort it in polite manner that's fine too.
I'd advice you to call me and to talk to me ( in polite manner ). Everything could be sorted but not on your terms but on my terms because you had failed to fully recondition my turbo in May 2020 and you got paid for it. I have receipt and warranty card.
I don't think ( at this moment ) it's turbo failure, more it's turbo boost compression failure and could be caused by waste gate valve. I won't take out old waste gate valve before I have in my hand new one.
As your doubts and your jumping into conclusions that I made just 8 miles a week I want to explain that my Van ( and turbo ) made just ca. 500 miles because M.O.T was done just 20 days ago ( this is checkable online ) , this means Van is on the road for just 20 days and it doesn't matter if you did rebuild it in May 2020. From July 2020 until July 2021 the engine was only working on idle every fortnight for several minutes as Car was on stands as project Car.

25 augustus 2021
Review zonder uitnodiging
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Antwoord van Best Turbos

Dear Audience,

This is one of the situations where we want to do all what we can, to help but we are shouted, threatened and slandered online.

Shortly:
Customer purchased turbo May 2020, drove 400 miles. 1,5 years only... Bit low... 8 miles a week in average.
Customer experiences "under boost condition" what can be reasoned by:
-boost system leak
-turbo system control
-exhaust blockage
-faulty turbocharger

To allow us to help, we need copies of invoice and services when installed.
- Refused to provide
We offered repair but must have a turbo to inspect and conduct warranty repair.
- Refused but demanded new turbo to be sent strait away.
We offered removal, repair and re-installation of the turbocharger if faulty under warranty at no cost. IGNORED AND REFUSED!

After very long conversation over the email, we ware threatened by court proceedings, discriminated because of gender and nationality, shouted and slandered.

We have all conversation saved and the article is being prepared and soon be published on our website and social media. We also consider take a legal action against the person.

We are here to help customers but ALWAYS respect each others regardless RACE, NATIONALITY OR GENDER!

Dear Audience please judge yourself, we starve to deliver best what we can, please read the rest of the reviews.

Best Turbos

Beoordeeld met 5 van de 5 sterren

Professional and helpful

As an experienced mechanic I have found this Company not only professional but also very helpful. I found Chris gave me a lot of information and would certainly use Best Turbos again

31 juli 2021
Review zonder uitnodiging
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Antwoord van Best Turbos

Thank you, means a lot coming from a mechanic

Beoordeeld met 1 van de 5 sterren

If your a women with no Experience with cars

Had my partners car done by best turbos last year went there for turbo then was told it needed 4 injectors and a dpf clean the bill was £2.410 on the receipt it stated the work done it stated the car should be service at 6.000 miles or 12 months the car is my partners life line as she’s a car worker and the last 12 months have been so busy for her with covid yesterday on her way to work the turbo blew again it was taken to my local garage to see what the problem was they dated turbo had blown again and 3 of the 4 injectors are leaking when I contacted best turbos they were very funny with me trying to say it’s the car and not there fault today I was phoned by best turbos and told of I didn’t remove my comments they want look at my car in my eyes that’s blackmail as told to go to the standards of fair trading why are these people allowed to do such things please be careful of this company as they are not all they make out to be the reply from them is a joke and now they saying all correspondence threw email would help if they Replied today I forwarded all the information they wanted Receipts for service and receipts from work they did and still no reply I’m getting the car collected tomorrow and taken to a Specialist garage this people just rip people off

24 mei 2021
Review zonder uitnodiging
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Antwoord van Best Turbos

Dear Simon,
We replaced all 4 injectors for the brand new units, replace your turbocharger for the fully reconditioned unit and cleaned your DPF in total of £ 2000 + vat.
As through our yesterdays telephone conversation I ask you if you like to bring the car or turbocharger to us so we can investigate it completely free of charge and see what happened. I even told you that we will refund you a money for the recovery if the turbocharger failed without the reason and we will cover full cost of repair. You also told us that you got independent engineering report that you are not willing to share - in this case we still dont know what was the reason for the turbocharger to fail.
We recommend to do the service every 6000 miles or 12 month whatever comes first and we give 24 months and unlimited millage warranty on our turbochargers. From what you just said you already done 14,000 miles without service so at this point warranty is invalid as you done over 8,000 miles more then we required.
However, you are still more than welcome to give us a bell and we will definitely try to help you out to sort the issue as we are always here for our previous and current customers.

Kindly regards

Best turbos team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Turbo was as described - sent old turbo back and surcharge was refunded straight away. Even came with a tips sheet to prolong the life of the new turbo. Highly recommend.. don't go anywhere else - seriously.

26 maart 2020
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Antwoord van Best Turbos

Much Appreciated Samuel!

Beoordeeld met 5 van de 5 sterren

Top Class Service.

I'm a motor trader & I needed a new turbo for a 2009 1.6 D Mini I bought from auction. Best Turbos price for a new turbo was cheaper than most old second hand turbos listed on ebay. Cost was only £240 plus my old turbo for a new turbo that came with a two year warranty. Very nice & friendly staff & also very helpful with advice re fitting the new unit & what extra little parts to change at the same time. A Week later & I'm back for another turbo for yet another 1.6 D Mini that I again bought in auction. Well recommended.

14 maart 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thank you for your amazing review! We are happy to help!

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team

Beoordeeld met 5 van de 5 sterren

Wow what a company I took our Qashqai…

Wow what a company I took our Qashqai 1.5 dCi 3 garages all telling me there is something different wrong I took it to best turbos and they fixed it 3 days fantastic customer service fantastic prices fantastic job very highly recommended and I am somebody doesn't do reviews

12 maart 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thanks for an awesome review! We are happy to work on cars like yours!

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team

Beoordeeld met 5 van de 5 sterren

Brilliant Company

This Company is brilliant. I took my Hyundai in as thought the Turbo had gone left it with them and was advised it was a blockage which could easily be done. The staff are very professional,friendly and helpful. I would highly recommend them.

5 februari 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thank you so much for your review! We do really appreciate it.

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, polite and fast service.

25 januari 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thanks! We appreciate your review! :)

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

Beoordeeld met 5 van de 5 sterren

very good service

staff very friendly an good expertise. turbo fixed and good price!

21 januari 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thank you!
We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

Beoordeeld met 5 van de 5 sterren

Audi TT 2.0 TSFi revived

Super impressed with service. All the guys involved were customer focused, from start to finished. They explained options, best and worst case scenarios and then on final pick up a test drive to make sure I was happy. Having contemplated selling the car, wow it’s never drove this good in the 5 years ownership.

18 januari 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

We are so happy to read your awesome review! Working on your Audi was a pleasure! Keep it serviced and enjoy your boost! :)

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

Beoordeeld met 5 van de 5 sterren

Excellent Quote was the final price

Excellent Quote was the final price. No unexpected costs. Great customer service. 2 years warranty on turbo and 3 on labour.
Very professional. Would recomend highly

15 januari 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thank you for your awesome review! We are really happy that we could help you.

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

Beoordeeld met 5 van de 5 sterren

Good garage.

The mechanics were most helpful and efficient. They seemed honest and did a good job at a fair price. My impression is that they are trustworthy and skilled.

14 januari 2020
Review zonder uitnodiging
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Antwoord van Best Turbos

Thank you, we are happy to hear that!

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service! Reliable products!!

13 januari 2020
Review zonder uitnodiging
Logo Best Turbos

Antwoord van Best Turbos

Thank you for your review! We really appreciate that.

We also do general mechanics for our existing customers only!
Kind Regards from Best Turbos Team!

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