I’d like to thank you for your excellent customer service. I realised at 5pm that I’d ordered the wrong radiator and sent a message via the website. I got an email message from a real person at 6pm t... Toon meer

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very happy with ceramic heaters. Delivered next day. Very easy and straightforward to install. Can buy stand for free standing device. Unmatched performance.
They found, while packaging, a little scratch in the product being delivered and decided to give me the option to have it at a significant discount, or take a more expensive replacement for the same p... Toon meer
Very happy with whole experience from queries about the radiators before buying our initial two earlier in November, speedy deliveries, help with small query once the first two received, which not... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Since 2014, Best Electric Radiators has been creating modern, energy-efficient electric heating solutions for homes across the UK. Our LOT20-compliant wall-mounted radiators and heaters are ultra-slim, easy to control, and beautifully designed to suit any room. Made in the EU and distributed throughout the UK, we’re proud to be the highest-rated brand on TrustPilot in our market.
Contactgegevens
Building C, Knaresborough Technology Park, Manse Lane, HG5 8LF, Knaresborough, Verenigd Koninkrijk
- 01423 733000
- info@bestelectricradiators.co.uk
- www.bestelectricradiators.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Upgrade to product ordered at no extra cost
They found, while packaging, a little scratch in the product being delivered and decided to give me the option to have it at a significant discount, or take a more expensive replacement for the same price.
Very happy
Super quick delivery and great looking radiator that does a great job. Very happy.
Very quick delivery next day,well…
Very quick delivery next day,well packaged. Instructions could be simplified to set clock and temperature.

Antwoord van Best Electric Radiators
Easy straight forward order process and…
Easy straight forward order process and they delivered ahead to quoted date and with good communication along the way.
Very happy with ceramic heaters
Very happy with ceramic heaters. Delivered next day. Very easy and straightforward to install. Can buy stand for free standing device. Unmatched performance.
Could Be So Much Better
The Good:
Heats well, is quiet (virtually silent infact), looks good, is easy to hang on the provided brackets.
The Bad:
Ridiculously poor controls.......Unless you have fingers the size of a five year old child, the eyes of a sparrow hawk and the patience of 10Jobes.
Shame really as it could be such a good product, but because of the controls we have changed our mind about buying more.

Antwoord van Best Electric Radiators
Amazing customer service
I am very happy with the quality of the products and customer service. James was outstanding in his help and support making sure all the products are delivered to us.
Speedy - and fab customer service from real people
I’d like to thank you for your excellent customer service. I realised at 5pm that I’d ordered the wrong radiator and sent a message via the website. I got an email message from a real person at 6pm that day and I got a phone call the next day just before 9am to sort it out and the radiator arrived the day after that! My refund was in my bank the next day. The new radiator fits perfectly where the old one was, on the old brackets, so I didn’t even have to use a drill or redecorate. Brilliant. 😊
Does what it says on the tin!
Efficient, speedy delivery , does what it says in the website description and easy to install. Pleasing to the eye and unobtrusive. Operating instructions and operation reasonably easy.
So easy to order and have a…
So easy to order and have a modification done on the product.The only thing for me is it's not easy to see the controls on the radiator I ordered due to the slimline of the product
Excellent pre sales service
Excellent pre sales service, great recommendation. Very happy with 1500w smart radiator
Quick service
Excellent support team
Excellent support team, always reply promo to emails and resolve issue
Slimline radiator
I initially received a faulty radiator but the company acted swiftly and I received a replacement the very next day. The person who dealt with the problem (James) was amazing
Customer service
I bought some electric radiators about a year ago from this company, fantastic service throughout. But more recently I upgraded my WIFI at home and could not get the rads to connect again, connected James at the company and he was absolutely fantastic, probably some of the best customer service I have experienced, helpful patient and kind. When you consider I purchased the radiators a year ago so there was nothing to gain for the company, they were still very very helpful helping me fix my problem. Thanks James.
I still don’t have my heater its now a…
I still don’t have my heater its now a week late joke no explanation nothing just a generic email

Antwoord van Best Electric Radiators
Excellent quality product
Excellent quality product, although quite expensive. Tenants report the products are very efficient compared with the old radiators replaced.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







