Windlush leisure center staff were so helpful everyone was nice and greeted with great customer service, the center was clean to the best and the prices were best rate to go! Highly recommended to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWitan Way, OX28 4YA Witney, GB
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Lees wat reviewers zeggen
The PT employed and working in the gym does not put equipment back l, remove weights from bars or CLEAN benches etc after his clients use them. Surely he should be adhering to centre rules and just go... Toon meer
Bedrijf heeft geantwoord
I go to the Witney Better gym. I want to say the spin instructers are amazing and really keep you pushing your limits. A special mention to Luke the receptionist. He's great, always helps solve issues... Toon meer
Bedrijf heeft geantwoord
My local pool is very dirty in the pool most of the time. While the staff are lovely, the changing rooms are clean and the centre is generally well maintained, I have stopped swimming there because I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Witan Way, OX28 4YA, Witney, Verenigd Koninkrijk
4,3
Uitstekend
74 reviews
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Reception extremely helpful and swim…
Reception extremely helpful and swim Doctor David Hall, obviously a pro, very patient and helpful for that nervous and apprehensive first session. Looking forward to the next session.
14 augustus 2024
Antwoord van Better - Windrush Leisure Centre
Hi Gillian,
Thanks for your review.
We are delighted to read that David was so supportive during your session - keep up the great work!
Warm Regards
Hazal
Easy set up and easy to manage it all…
Easy set up and easy to manage it all online !!
12 augustus 2024
Antwoord van Better - Windrush Leisure Centre
Good morning Katie,
Thank you so much for taking the time to share your feedback with us.
We are thrilled to hear that you had a positive experience navigating our website while signing up for your membership online. We sincerely hope that your membership at the Windrush Leisure Centre brings you many enjoyable and fulfilling experiences.
Kind regards,
Charmaine
Warm welcome and all options explained…
Warm welcome and all options explained clearly
Trainer is great, looked after vert well
Gym is good , most nackinesxare working and clean environment
5 augustus 2024
Antwoord van Better - Windrush Leisure Centre
Hi Steve
It's great to hear that you're enjoying your time at our Windrush Leisure Centre and the staff and instructors have made you feel welcomed.
We hope this continues and you achieve your goals with your Personal Trainer.
Kind Regards
Amir
It's great and the gym is really good
It's great and the gym is really good, but the buildings are in terrible condition and the swimming pool is disgusting. I wonder if it is ever cleaned properly.
6 augustus 2024
Antwoord van Better - Windrush Leisure Centre
Hi Hugo
Thank you for your mixed review.
We are very pleased you are enjoying your time using the gym at our Windrush Leisure Centre and thank you for your feedback regarding the building and swimming Pool.
Your feedback has been passed on to the General Manager to look into and we hope you can use swimming pool in the future.
Kind Regards
Amir
Antwoord van Better - Windrush Leisure Centre
Hi Toby,
Thank you for your review.
We are so pleased to hear that you are enjoying Windrush Leisure Centre!
Warm Regards
Hazal
Regaining confidence to excerise
After an injury I needed to relearn how to exercise in a way that would not cause pain whilst rebuilding muscle and increasing cardiovascular health. Heidi, with her enthusiasm and knowledge, has given me confidence to get back into the gym and start working on those goals. I feel that the excerises outlined in my program take into account my preferences whilst providing a challenge.
8 juli 2024
Antwoord van Better - Windrush Leisure Centre
Hi Karen,
Thank you for your review.
We are delighted to hear you are enjoying Windrush Leisure Centre and are so happy we can support you on your fitness journey.
Warm Regards
Hazal
Wellness suite
I use the wellness suite and have found it very good. Ted is excellent and has an excellent way with everyone who attends
3 juli 2024
Antwoord van Better - Windrush Leisure Centre
Good Morning Lesley
Thank you for your review,
We are very pleased to see you enjoyed your experience using the Wellness Hub, sessions are available Monday to Saturday every week!
Your review has been passed on the centre for Ted's attention and we hope you enjoy your time with Better.
Kind Regards
Amir
Another unannounced price increase
Another unannounced price increase. £10 for 40 min on a squash court with a wall that’s crumbling and a floor that’s almost always dirty. Blood stains sometimes not being removed for weeks, at times they have to remove equipment before you can play. As a keen squash player I and others have no option, and they know that… This is the leisure centre in Witney.
23 april 2024
Review zonder uitnodiging
Antwoord van Better - Windrush Leisure Centre
Dear Rogier,
Thank you for getting in touch with us regarding the recent price increase for Badminton sessions at the Witney Leisure Centre.
We understand that you are concerned about the increase and we want to assure you that we value your feedback and take it seriously.
We would like to explain that the decision to increase the prices was not an easy one and was not taken lightly. As you may know, the cost of maintaining and operating the facilities has increased over time due to a variety of factors such as inflation, rising utility costs, and maintenance expenses.
Despite our best efforts to minimize these costs, we have found it necessary to adjust our prices to ensure that we can continue to provide the high-quality services that you expect and deserve.
We do apologise for any inconvenience this may have caused you and hope that you will continue to enjoy using our facilities.
Thank you for your understanding.
Best regards,
Charmaine
Pool and changing rooms
Changing rooms could be better cleaned and more often.
High dust and air con vents are disgusting with dust.
No rubbish bin in wet female changing room.
20 maart 2024
Antwoord van Better - Windrush Leisure Centre
Good Morning
Thank you for taking the time to leave a review.
We are sorry to hear about your experience at our centre.
Your review has been passed on to the General Manager to look into.
I hope this helps
Regards
Amir
Excellent
Excellent! My son loves his swimming lessons, great, friendly and professional staff👌
20 oktober 2023
Antwoord van Better - Windrush Leisure Centre
Hi
Thank you for leaving a review,
We are very pleased to see your son is enjoying his swimming lessons
We hope he continues to enjoy our centre alongside the friendly staff.
I will send your review to the Centre.
Regards
Amir
First day in leisure centre. Better uk
Great facilities that gives all you need in a mini sport complex.
10 oktober 2023
Antwoord van Better - Windrush Leisure Centre
Hi
Thank you for leaving our Centre a review.
We are very happy you are enjoying the facilities at one of our Centres
We hope this will long continue!
Regards
Amir
Helpful and quick customerr service rep
I thought it would be easy, and a good idea, to change from the monthly sub to annual at 10/12 the price. The online system defeted me, but Nathan at customer services was able to assist quickly to beat the gremlins.
6 oktober 2023
Review zonder uitnodiging
Antwoord van Better - Windrush Leisure Centre
Hi
Thank you for taking the time to leave a review.
We are very pleased to see our Nathan was able to help with the membership upgrade.
I will pass your review on to Nathan, he will be very pleased.
Regards
Amir
Can’t get through to the leisure…
Can’t get through to the leisure centre. Called the helpline, they can’t get through to the leisure centre. can’t book a gym induction on line and paid for half a month when looks like will be unable to use it. Not a good first impression.
23 augustus 2023
Antwoord van Better - Windrush Leisure Centre
Hi Peter,
Thank you for your review.
We are sorry you are unable to book and get through to the centre. If you are unable to book via the app or website, you can go into the centre to book or contact them via email and they should be able to assist.
Their email address is: windrush@GLL.ORG
Warm Regards
Hazal
Very helpful and informed team leader
Very helpful and informed team leader. Always very pleasant and helpful with many useful suggestions and ideas.
This has helped me greatly in getting active and I am losing weight with no great difficulty.
First class!
25 mei 2023
Antwoord van Better - Windrush Leisure Centre
Hi Bernard,
Thank you for your fantastic review.
We are very happy to hear you are enjoying your membership and the service you are receiving.
Warm Regards
Hazal
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