Please don't buy any fabric from them
Please don't buy any fabric from them. You choose the colour you like, but they send the colour of their own choice. I didn't even like the colour they sent me.
When I asked for a refund, they told me to return the parcel through TCS and pay the delivery charges myself, even though it was THEIR mistake. The fabric cost me Rs. 5,000, and I had to pay Rs. 1,250 just to return their parcel. Seriously, why should I pay for their mistake?
And the worst part is that it's been almost 2 months, and I still haven't received my refund. Every time I contact them, they say wait 15 or 20 days, your refund is in process. After waiting, they give me the same excuse again.
Like seriously, how long am I supposed to wait for my own money? First, they send the wrong colour, then make the customer pay Rs. 1,250 to return it, and now they can't even refund the money.
This is just frustrating. Worst experience ever. I would never recommend buying from Bin Fahad.