Blacksmith Store Reviews 

Super good guys, had an order go missing thanks to Royal Mail and they sorted immediately. Also great products at a great price. Highly recommend.

My go to online store for clothes. The best heavyweight hoodies and t shirts you can buy.

Excellent service, delivery speed and product.

An incredible staff, very good quality products! orders come quickly. Thanks a lot.
I highly recommend

Charles

Had a initial problem with contacting the customer service team which since has been rectified and have assured my item will be replaced with fast shipping.

Hopefully item i was sent was defective.

Received item with manufactuers flaw on the collar where the stitching didn't seem to be in line. Notified the shop with photographs & they sent out replacement. Delivery was very fast & they were a pleasure to deal with.

Goods arrived quickly and returns dealt with promptly excellent customer service special thanks to Fred dealt with my query very swiftly overall I found blacksmith store excellent

Excellent customer service! Super responsive and very helpful. They just found what I needed. Thanks again :)

INCREDIBLE store!
EXCLUSIVE and HARD TO FIND stuff you will only find here.
CUSTOMER SERVICE on point!

I’ve bought from Blacksmith Store a couple times. This store gives its customers outside the UK consideration since import charges were implemented. They’ve made the transaction easier for people in the rest of EU. Great service and always take the time to reply to messages. Cheers

Terrible. Ordered via amazon and had to return my order. Waited two weeks for a refund but never got one. Sent several messages and called the store, never got an answer or a reply. Avoid.

Banging service, banging delivery, order arrived on time. Perfect

I live in Belgium and my order never arrived, which most likely had to do with the whole brexit commontion at the time. I contacted the customer service and they helped me get a a full refund of my order. They were very polite and treated the customer as king. This is a very trustworthy business so fear not before making an order.
Gilles

Excellent value and service. Ordered from these guys four times now and they've been amazing every time. Superb range of products and their support team have been great, always happy to offer advice on fit and sizing.

Can't recommend these guys enough! Been buying from them for a couple of years now and have never been dissapointed. Real quality clothing and excellent customer service - there was the tiniest mark one of my orders and immediately Fred sorted me out very generously!

big respect!

Sonny

I've placed a few orders with Blacksmith Store now and each time I've had a fantastic shopping experience. The webstore is packed with a broad range of EU exclusive brands and 'stock alerts' help ensure you're kept up-to-date on when product becomes available again.

Shipping is quick and items have been with me within a day or two of ordering. Fred and the team are really friendly and on the occasion when there was a slight issue with my order, they went out of their way to ensure that this was rectified in a timely manner.

Couldn't recommend Blacksmith store enough, if you're in the market for some great everyday wardrobe stables at affordable prices then give them a try!

Placed my first order with Blacksmiths last week.(after receiving an email to tell me about new stock)
Just a couple of days later my trousers arrived…. And I love them.
Amazing quality, perfect fit and outstanding service.
So good I immediately ordered another pair!!!

I live in the States and was a bit weary to order a product because of shipping. However, the entire process was very easy and seamless. They shipped my product out immediately and I had it at my doorstep in less then a week. The hat I ordered is top quality and was so nice that I have already ordered a second one in different colorway. Communication was on point as well; I messaged them about hat dimensions and they got back to me very quickly with all the details. Overall, very satisfied and will definitely continue to use Blacksmith Store in the future.

great customer service, directly available and able to resolve any problems you may have. Combined with quality product it's a retailer I have used multiple times and will be back to.

Found an quality issue with my order and Fred solved if smoothly and super quick. Awesome service!

I've been a Blacksmith customer for over a year now and have made a number of orders in that time. The products are always in perfect condition, are exactly as the description states and are dispatched efficiently. I accidentally ordered the wrong size on my most recent order and reached out to customer services to see if they could amend it before it was dispatched. The size change was sorted before dispatching with no delays. My new hoodie is, yet again, a wardrobe favourite.

Thanks Blacksmith Store!!