Can’t speak highly enough of this insurer, I’ve already made some claims for minor things like grass allergy treatment and a UTI and they’ve been so helpful and really pleasant to deal with both over... Toon meer
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A huge thankyou Bow Wow Meow.. we have a beautiful puppy Tobias, sadly at 5 months of age he needed a urgent operation as he gave himself a Tibial crest fracture jumping around in our backyard. We wer... Toon meer
Bedrijf heeft geantwoord
Very simple process, emergency Vet hospital submitted claim on our behalf & money was in my bank account within 48 hours. Only reason we couldn’t use gap only was because it was on a weekend. That wou... Toon meer
Bedrijf heeft geantwoord
Being a cavoodle, Hank gets into everything!! He’s eaten chocolate, had major diarrhoea for a week straight, had swollen saliva glands, been bitten by a redback spider, etc. Bow Wow Meow has been amaz... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bow Wow Meow are more than pet insurance providers, we are pet people too. We've been helping Aussie pet parents for since 2008, and have insured over 190,000 Aussie pets since then. Our new Nose-to-Tail Cover has been developed to offer a more flexible solution that allows pet owners to choose different coverage options depending on what is important to them, while giving them more control over their premiums. Key features include zero sub-limits, up to $30k annual benefit limit and up to 90% back on your eligible vet bills. Customers can choose to add on an annual excess of $250 or $500, which is only paid once per policy period. We also offer optional Booster Care benefit of up to $2k per year for dental, physio & behavioural conditions and optional Routine Care (non-insurance benefit)*. Nose-To-Tail Cover is GapOnly® ready, so eligible claims can be paid on the spot and you pay only the gap. Bow Wow Meow customers also have access to myPetPass®, which provides extra pet perks including Live Vet, complimentary 24/7 online vet care, discounted pet prescription meds and more. *Policy T&Cs, limits, exclusions and waiting periods apply. Annual excess may apply. Policies are issued by PetSure (Australia) Pty Ltd. except for those entered into before 14 June 2023 & subsequent renewals, which are issued by the Hollard Insurance Company Pty Ltd. Consider the PDS & TMD before purchasing: bowwowinsurance.com.au
Contactgegevens
PO Box 1818, 2022, Bondi Junction, Australië
- 02 9369 2666
- help@bowwow.com.au
- www.bowwowinsurance.com.au
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We have been with bow wow meow for 6 years…
We have been with bow wow meow for about 6 years for both our dogs, during this time both dogs have had a couple of bad runs with their health but we have been very happy with the service and the speed that the claim went through.

Antwoord van Bow Wow Meow Pet Insurance
Disappointed entire claim was denied
I was disappointed that the claim was broken down into parts as it was to do with the one injury to her eye. The documentation from the vet stated that she needed the condition to be followed up and I had to return to the vet until they diagnosed that they would have to do surgery to remove the ulcer to her eye.

Antwoord van Bow Wow Meow Pet Insurance
Quick
Quick. Efficient and overall satisfied. Got a bit of a shock when I was first sent not claimable but I guess that was a mistake as the bill was sent again with much paid. Thanks

Antwoord van Bow Wow Meow Pet Insurance
Very quick payments for claims
I have been with Bow Wow Meow since my 5yo dog was a pup. It is unfortunate for our loyal companion that she has had several health concerns. Each time we have made a claim Bow Wow Meow have paid our claim very quickly and this is very appreciated.

Antwoord van Bow Wow Meow Pet Insurance
Our claims are always paid promptly
Our claims are always paid promptly, which is so good as we have a very sick dog

Antwoord van Bow Wow Meow Pet Insurance
Easy to lodge and fast response and…
Easy to lodge and fast response and payment

Antwoord van Bow Wow Meow Pet Insurance
Fantastic support
We learned the hard way why pet insurance is so very important and have been with Bow Wow Meow now for many years. When a major and unexpected illness or accident happens to your pet, the last thing you need to worry about is a difficult insurer and paperwork. Bow Wow Meow has been responsive and very easy to deal with when our cherished Vizsla was diagnosed with a tumor in his heart. We wouldn’t trust anyone else.

Antwoord van Bow Wow Meow Pet Insurance
Excellent customer service
We recently made a claim for our Chihuahua who was very unwell and needed multiple hospital admissions. Bow Wow Meow was excellent and approved our claim quickly and with little fuss. They have most certainly provided great peace of mind for us and our fur baby!

Antwoord van Bow Wow Meow Pet Insurance
A very quick and efficient claims…
A very quick and efficient claims process.

Antwoord van Bow Wow Meow Pet Insurance
The claiming process was easy!
The claiming process was easy and problem-free. My vet was able to lodge the claim on my behalf so I didn't have to fill out any paperwork. Bow Wow then paid my claim to my bank account within a few days. Great experience!

Antwoord van Bow Wow Meow Pet Insurance
Expensive dental treatment for dog
My dog needed expensive dental treatment but Bow Wow Meow Pet insurance paid the required about of rebate quickly and professionally. They are always open, transparent and reliable. Glad I have my two dogs insured with this company.

Antwoord van Bow Wow Meow Pet Insurance
Highly recommend this company
I have been more than happy with the insurance for my 2 dogs. Claiming has had no difficulties. The online process is clear and once lodged I am amazed at the speed of the payment. I highly recommend if considering pet insurance.

Antwoord van Bow Wow Meow Pet Insurance
So easy to claim online
So easy to claim online - and payments made very quick, has usually taken maximum 2 days if they’re not needing to get extra info from our vet. Highly recommend as pet insurance option if you’re looking.

Antwoord van Bow Wow Meow Pet Insurance
Antiquated cheque payment method
The process of the claim was simple enough but to receive a cheque for the payment in 2021 is pretty out of date.
Why is this not automatically credited to a nominated account?

Antwoord van Bow Wow Meow Pet Insurance
Fast, easy claiming and benefit
We have been unfortunate that we have had to make several claims in the past year, however the experience has been made much easier and faster turn around. Both for claims made via vet and claims that we have had to make online.

Antwoord van Bow Wow Meow Pet Insurance
Our Maremma and his cruciate ligament
Our Maremma just did his *second* cruciate ligament which required some very expensive surgery.
Bow wow were excellent, once more, and paid up for everything that was covered!
From the initial submission to payment couldn't have taken more than a week, maybe less. They have never let us down so far and we have had some terrible luck with our pets (Snake bite and completely unexpected cruciate ligament issues)

Antwoord van Bow Wow Meow Pet Insurance
Can’t recommend highly enough.
The claim process is super straight forward with Bow Wow. I’ve heard some pretty horrendous stories about pet insurance companies. After doing some research I went with Bow Wow due to a ton of positives reviews. I’m glad I did, my Bulldog girl has had a couple of issues and Bow Wow made the claim process really easy and they reimbursed me within a few days of claiming.

Antwoord van Bow Wow Meow Pet Insurance
Claim process is very user friendly and…
Claim process is very user friendly and was processed extremely quickly. Detailed statement was sent outlining all expenses and payments made.

Antwoord van Bow Wow Meow Pet Insurance
Always easy to deal with
Always easy to deal with. Have had insurance for 7+ years with multiple claims and no issues. The best in the market

Antwoord van Bow Wow Meow Pet Insurance
Put a claim through for minor surgery…
Put a claim through for minor surgery with our labradoodle. She had her teeth cleaned and a cyst removed. They don’t cover teeth cleaning, however $500 of the $900 bill was covered and paid status away. I only had to submit the receipt! So good

Antwoord van Bow Wow Meow Pet Insurance
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