The booking process was very easy and the options available to me were explained clearly. I was advised of everything that was checked on my car and any issues that would require attention now and als... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
No video health check (informed on new server & would receive later), never did, also part of the service agreement. No time estimate given when told there would be when booking. When booking link wen... Toon meer
Rumen Aleksandrov was a pleasure to deal with. From the start he listened to what I wanted but wasn’t pushy to secure a sale. He was knowledge, took the time to show me how things worked and was thor... Toon meer
Bedrijf heeft geantwoord
Really helpful and communicative people made the whole thing run smoothly. Had a call from the dealership after making the booking to confirm the details and run through past service history to ident... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autobedrijf/Garage
- Verkoper van tweedehands auto's
- Winkel voor tweedehands auto-onderdelen
Geschreven door het bedrijf
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contactgegevens
Cray Avenue 222, BR5 3PW, Orpington, England, Verenigd Koninkrijk
- 0208 303 6363
4,6
Uitstekend
607 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Getting my CRV serviced.
The service staff were friendly, polite, informative and knowledgeable. I took my car to Bradley's the esrly evening before and they started work that day. I received a video that evening of the condition of the car underneath and the condition of the tyres. Just after 9.00 AM on Wednesday Bradley's called to say that work was completed and all was well. Wow!!
When collecting my car Emma took me through the work done and confirmed that there were no MoT advisories. I will certainly continue to use Bradley's again.
11 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Geoff, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had to wait for a while to be seen by a…
Had to wait for a while to be seen by a salesperson due to staff shortage with sickness and on the verge of leaving but stumbled on a car in the forecourt I liked the look of. Went back inside and had another bit of a wait but eventually had a brilliant salesman in George. Great knowledge, great personality, I bought the car and would definitely buy from Brayleys again.
31 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Johanna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Signed up for plan with the…
Signed up for plan with the understanding the car would be picked up and returned - that was not the case. Usually it has a wash and hoover - that didn’t happen. Cannot understand video - talks far too quickly.
9 februari 2026
Review zonder uitnodiging
Very happy !
Very happy !! Love my HRV and lovely people at Brayleys. Thank you!!
9 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Gail, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Annual Service and MOT
Car delivered at 8am for service and MOT and was available for collection at 11.15am having also being cleaned, fantastic service.
9 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Thank you Brayleys…
Thank you Simon for making it possible to purchase my dream car which yes wasn’t a Honda Civic Type R but an equally amazing car the GR Yaris.
The drive home was wet but it didn’t disappoint.
The Team at Brayleys are like a family and they are all really happy to make your experience first class.
A big thank you to Lana for the great Mocha which I think was better than most coffee shops.
Thank you to George for picking me up from the station as it was heavy rain.
Thank you to Paul Hubbard for the great handover !
Lay off the Monster 😃
Thank you Brayleys !
Paul
5 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Really easy to book car in did a while…
Really easy to book car in did a while you wait service and Mot. Keep me up to date in progress and done in time scale they predicted if no work needed.
3 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Karen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service
Excellent customer service - suggested works; gave health update on vehicle advised by phone as soon as the car was ready - where it was located and all paperwork prepared
2 februari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Lynne, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
The staff are very helpful and polite…
The staff are very helpful and polite the service and mot was carried out quickly.
26 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Bernard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service
Great customer service. All prices explained. Quick turnaround and efficient telephone calls after service completed
23 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Marcus, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent customer service at Orpington
I really cannot fault the level of service I have received from this company! They really have gone above and beyond at every point from the first phone call to choosing model colour scheme to the final hand shake and wave goodbye on collection day! But it didn’t end there as the sales executive who we had dealt with all the way through mr Thomas Bolton even called us to see how we enjoyed the drive home and if any problems now that is superb customer care and service 11/10 5 stars
25 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Jason, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly reception and efficiently…
Friendly reception and efficiently dealt with my service
14 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Helpful Team
Booked vehicle in for reprogramming of replacement car fob etc. Staff very helpful in advising on options. Vehicle and fob reprogrammed and safety check helpfully undertaken at same visit.
22 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Malcolm, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Honda Jazz Hybrid Car Servicing
Everything went well. Good communication, Prompt appointments & very professional environment. Detailed report was provided.
20 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Vas, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Lucy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service
I had the collect and deliver for my annual service MOT. The service from everyone was excellent with very good communication throughout. Just a pity the car was not cleaned as normally
16 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Linda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Exceptional communication & speedy…
Exceptional communication & speedy service.
Highly recommend
13 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Daniel, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Car service
Efficient and simple online check in process, friendly and helpful staff - and my car was ready for collection in just over 3 hours. I couldn’t have asked for more.
7 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Alan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service is always friendly and the…
Service is always friendly and the process I clear
8 januari 2026
Review zonder uitnodiging
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Bob, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Antwoord van Brayleys Cars - Brayley Honda Orpington
Hi Coert, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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