Easy to order on line and the delivery was exactly as scheduled. Clear instructions available on line which helped as those included in the box only got you started. Got everything working pretty... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love the sound I am not computer literate so i find it very hard to download IP addresses etc I bought the B2 because i wanted to support British design and work .I feel the B2 is far too complicat... Toon meer
Bedrijf heeft geantwoord
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Toon meer
Bedrijf heeft geantwoord
A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Contactgegevens
Verenigd Koninkrijk
- www.brennan.co.uk
4,5
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Speedy supply very efficient
20 april 2026
Antwoord van Brennan
Hello Kathleen
Thank you for your order for a JB7 remote control and the 5 star review. Great to hear you are still enjoying your JB7. We sold the last JB7 back in August 2014.....how time flies.
Jenny
Great retail experience!
Easy website to navigate, secure payment system. Fast delivery by a reputable courier, on time.
Great user group site to get everything up and running quickly.
20 april 2026
Antwoord van Brennan
Hello Paul
Thank you for the 5 star review and your feedback. Your positive comments on the user group / forum and what we are getting right is very welcome.
Jenny
Fantastic device for storing & playing…
Fantastic device for storing & playing CD collection. Radio station range also excellent.
26 augustus 2025
Antwoord van Brennan
Hi Veronica
I see that you bought your Brennan B3+ and BSP50 loudspeakers back in August 2025. It is really nice to have a review from someone who has lived with the products for a while and enjoyed them. Thanks for the 5 star review and I hope you continue to enjoy your music.
Jenny
Works well for cd ripping
I was very excited to find this and hooefully it will result in listening to my large selection of cd's again. The ripping works well and is very fast. I have been struggling with connecting speakers since I don't have Sonos speakers. I am using bluetooth and it has not been working great yet, but Brennan support is helping me through that.
7 mei 2026
Review zonder uitnodiging
Antwoord van Brennan
Hello Wim
Sorry to hear you are having problems setting up Sonos. You will see from the reviews that most owners find it a breeze. Basically once the B3 is on the network it finds the Sonos speakers and you select one. I don't see any emails from you. If you want to try you can email us at thebrennanb2@gmail.com. Sometimes mesh routers cause problems. I asked the AI and it gave some tips. But no problem about returning for a refund. You can find the return instructions here
https://thebrennan.com/pages/returns-2025
Martin
On a second reading I see that you had problems with the web UI - that's very unusual and may be the root of the problem so I'd start by looking at the wifi signal strength at the B3 . Settings & Tools > Maintenance > Advanced > Wifi Strength
Dislike the online forum
Dislike the online forum, which whilst informative often needs a PhD level of computing knowledge to understand.Ended up sending B3 back for repair.
9 april 2026
Antwoord van Brennan
Hello Julian
In fact most reviewers have positive views on the forum. I looked at your post on the forum and I agree one of the replies was definitely geek level but the other advice was quite straightforward.
In fact the forum is just one of three ways of getting help. Email is the definitive way but we work office hours so you might have to wait. The forum is good - especially for advice relating to third party gear and tips and tracks but it can get a bit random. And the AI is getting better all the time - we are up to 80% thumbs up which I think is pretty good. But it looks like you needed a repair so email would have been the best choice.
Martin
Simple to use my Brennan B3+ great…
Simple to use my Brennan B3+ great sound I use it through 2 Alexa echo dots configured to stereo with a subwoofer crystal clear rich sound The only thing I would like is the app a little more sophisticated but a minor point.
30 april 2026
Antwoord van Brennan
Hi Gary
Glad to hear you are enjoying your Brennan B3+ and thank you for the 5 star review.
Jenny
My B+ arrived well packaged and in mint…
My B+ arrived well packaged and in mint condition. The startup instructions were clear and everything went well. It was up and running within around 45 mins.
What isn't mentioned is that it works with an IPad and an IPad pro perfectly - useful with those of us with not too good eyesight!
29 april 2026
Antwoord van Brennan
Hello Phil
Thank you for the 5 star review and your useful comments on compatibility with your iPads.
Jenny
Quick solution to corrupted B2
Problem of corrupted SD card solved by Brennan promptly supplying another. I've had a B2 for 11 years and it still amazes me with it's performance.
29 april 2026
Antwoord van Brennan
Hi Christopher
Thank you for the 5 star review and your comments on your Brennan B2.
Jenny
EXCELLENT PIECE OF KIT DELIVERED THE…
EXCELLENT PIECE OF KIT DELIVERED THE DAY AFTER
I ORDERED IT LOVE IT
28 april 2026
Antwoord van Brennan
Hi Kevin
Thank you for your order for a Brennan B3 480G and your enthusiastic review.
Jenny
Ordered a B3 replacement SD card
Ordered a B3 replacement SD card. Arrived quickly and worked fine.
27 april 2026
Antwoord van Brennan
Hello Russell
Thank you for your 5 star review for the SD card.
Jenny
Great Brennan B3+ very easy to order…
Great Brennan B3+ very easy to order and quick delivery, very well packed no issues at all
27 april 2026
Antwoord van Brennan
Hi Graham
Thank you for the 5 star review for your Brennan B3+. Concise and useful review for other potential customers.
Jenny
Antwoord van Brennan
Hello Jim
Thank you for your 5 star review for your Brennan B3+. Martin was born in Glasgow - a lovely part of the UK.
Jenny
5 STAR.....NO MORE TO ADD
15 april 2026
Antwoord van Brennan
Hello Christine
Thank you for your 5 star review for the micro SD card.
Jenny
A great device (B3)
A great device (B3)
Great to look through all my CDs while ripping them (a bit annoying as I have to listen to so many of them that I had forgotten)
Couple of issues setting it up but support team were great at helping and now works like a dream.
Well worth the expense, keeping all my music in one place which is easy to access.
7 april 2026
Antwoord van Brennan
Hi Ian
Thank you for the five star review and glad that you found the support you wanted.
Jenny
Item arrived quickly and the…
Item arrived quickly and the instructions for use were clear
7 april 2026
Antwoord van Brennan
Hi Geoffrey
Good to see you are still enjoying your Brennan JB7.
Jenny
Antwoord van Brennan
Hello Robert
Thank you for your order from Sweden and the 5 star review.
Jenny
Replacement `Programming disc
Placed order late pm for a replacement programming disc. Because my Brennen unit was out of warranty, the replacement price was confirmed over night and I was able to place the order with payment following morning, Unit despatched and received within 3 days
9 april 2026
Antwoord van Brennan
Hi Robert
Glad we got your Brennan up and running again with the new SD Card
Jenny
Very disappointed with this product.
Very disappointed with this product.
Bought the B3+ as a way to store my CD collection as was putting into storage during redecorating works and with view to saving space.
Didn't get chance to full test unit as works ran over, but now I have, I wish I'd tried it earlier as would have very likely returned.
Firstly, rip quality isn't great. Think I've yet to find one CD that doesn't have glitches in the form of small audible clicks or sections were there is slight shift in passage of play.
Not overly impressed with sound quality either.
My set-up uses a Denon AV receiver with the Toslink output. I've tried running CD player with the B3 simultaneously with same CD playing while switching between two and the sound quality from the B3 is a big let down.
A number of other disappointing features: no bundled remote control -come on? For the cost of the unit this seems very poor.
Also, having to buy an adapter to allow ethernet connection seems similarly shoddy for same reason. As is having an additional charge for postage.
All in all, I think a two star review is being generous, given these issues.
23 februari 2026
Antwoord van Brennan
Hello Bernard
Sounds like you want a refund? I can’t see an email from you. You can return the Brennan B3+ for a full refund. See the instructions here at https://brennan.co.uk/pages/returns. Alternatively, email thebrennanb2@gmail.com. I will let Amanda know the return is ok.
Jenny
Hello Bernard.
I'd just like to re-iterate Jenny's message we will be happy to let you return your B3+ for a refund. I checked again and cannot see any email from you.
I'd also be happy to investigate the audible clicks issue. Obviously that doesn't normally happen so if you would like to send the B3 to our repair centre with a CD that shows this problem then we can put it right - assuming its not the CD.
The data sent on the optical output is exactly what comes off the CD (provided you haven't enabled the B3 graphic equaliser) so it should be identical to the optical output from any other CD player.
How did you make the comparison?
B3 doesn't come with a traditional IR remote because you can do so much more using the app or web UI on a phone. But I do accept that there is a simplicity and immediacy to old school remotes that mobile apps don't deliver.
We don't fit ethernet because the vast majority of our customers don't want it and as you have found - you can buy an adaptor for a couple of quid.
We'll be glad to hear from you at thebrennanb2@gmail.com and as I say if its not right for you we are happy to refund
Martin
Very impressed.
I was really impressed with the speed of delivery , ordered at about 16:00 , delivered at 07:20 the following morning. So far I have loaded about 5000 tracks & am currently compressing them to FLAC . The sound quality seems very good , I had an Arcam system with B&W speakers & Subwoofer before . I can’t believe how heavy the old Arcam amp is compared to this new Brennan . They are currently awaiting sale when I get the new Brennan installed permanently.
21 april 2026
Antwoord van Brennan
Hi Steve
Thank you for the 5 star review and detailed review of your Brennan B3+ 1TB - more information helps potential buyers.
Jenny
Antwoord van Brennan
Hi Stephen
Thank you for the five star review for your Brennan B3+. Shame we couldn’t help you with the speakers but as Amanda said the war in the Middle East has interfered with stock levels.
Jenny
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