Bright & Beautiful Reviews 

Since this original review I have been contacted and another visit was arranged.
This time an excellent job was done which I am most happy with.
The comment about hourly pay though missed the point. It's important to know that you are paying £90 an hour (or £45 as there were 2 workers). This means you can make a reasonable comparison.

I am writing about the Nottingham service using name prestige cleaning services.
I came home as the cleaners were finishing. One of them held out a phone to me wanting me to complete a feedback form. I asked if I could send it later but she was adamant it had to be done then. The other one was already out the door. I felt under pressure and hadn't had an opportunity to check the work.
I gave 4 stars which felt generous. On proper inspection I think 1 star only.
I have been charged £90 an hour for substandard cleaning!
There were cobwebs still on all the windows. Blinds not cleaned, mirrors not cleaned and doors not cleaned. Not all the cupboard doors had been cleaned.
The settee was not cleaned and clearly had not been moved. Fireplace was dusted but not properly cleaned.
What does the term deep clean mean?
They refused to clean the fridge for which I had paid for. I said I wanted that money back. One of them said she would sort it but hasn't.

Good work
Carpet, walls and interior of wardrobes were clean.
The surfaces of tall cupboards and wash room cupboards missed unfortunately.

The team at Bright and Beautiful Derby have been fantastic. Our newly build Bespoke Garden Room @SmartspacesGardenRooms have been expertly cleaned and our customer have had a great customer experience. We would highly recommend Becky and the team and will definitely be using their services again.

Thanks to the lovely team who cleaned for me today. Appreciate your hard work!

The Bright and Beautiful team are absolutely fantastic. They are friendly, polite, super helpful, super accomodating, and they are fantastic at what they do. They clean your property to the highest standards, and always add little styling touches that make me smile with appreciation.

Bright and Beautiful Orpington - house looks brilliant after every clean. It’s lovely coming home to a sparkling house. Very reliable, easy to work with, would definitely recommend.

We used the Carlisle team and Kay organised a one off clean for us. Absolutely blown away by the standard. Our home is absolutely immaculate. Extremely happy with the overall experience. Superb company, service and cannot recommend them enough.

Just had my first clean and very pleased with the results! Thanks so much

Jessie

Carrie amd team were excellent (Portsmouth Team). They were all courteous and their cleaning skiĺls were superb. I couldn't fault anything. I would definately recommend this company.

I have a monthly clean of a busy house. Good communication when needed.

Intuitive cleaners who go the extra mile, every time. For Claire and the manchester team, I can't imagine being without them now. When Claire first visited to see how she could help (disabled single mother) she was so kind. Non judgemental and genuine about wanting to develop routine that would support us long term. The cleaning plan has been exceptional and it has changed my life for the better. Gemma, who leads the team in my home, does a above exceptional job, every single time. If anyone is in doubt about getting a cleaner, I can tell you my only regret about using b&b is not getting them sooner.

The ladies are very friendly and the house looks beautiful, as soon as I walk in the door there's a lovely clean fresh smell. I appreciate it very very much.

I contracted Bright and Beautiful service to keep the house and laundry of my frail and aged mother clean and tidy. They were marvellous!

My contact was with the Stourbridge Manager Lindy who explained their services clearly and arranged for a weekly team to come to my mothers house.

The weekly team was led by Stacey and I have nothing but the highest of praise for her and her colleagues. Not only did they leave the house spick and span making sure that my mothers bed was changed and removing dirty laundry to return it clean and pressed the following week but they also made sure she was comfortable and made her cups of coffee. As she had no mobility at all, this was something she very much appreciated and looked forward to their weekly visits.

As someone who used to run my own cleaning enterprise and have very high standards I can confirm that the Bright and Beautiful team met my exacting requirements.

Good cleaning is something to be valued and not something which everyone is capable of doing. I'm therefore very happy to pay a higher price to know that the staff are skilled, have job security and are paid appropriately.

The Bright and Beautiful ladies came in and did a deep clean which was much needed after having a new bathroom fitted! I was completely blown away by the high standard and attention to detail they provided! I would recommend them to anyone who requires this service!

We use the (South) Manchester service. The most important thing for us is the model, with cleaners paid as employees with benefits- and not as casual labour- and organised by the company.
It is understandably not cheap but the money is well-spent for the above reasons. Staff are vetted too which is reassuring and the team-leader (Johanna) allocated to us for a long period now is excellent.
The cleaners also do a very good job and there is also flexibility to vary cleaning dates when necessary (e.g. for holidays). The Team model is also excellent as it is much less intrusive (e.g. a team of three needs to be in the house for only one hour whereas a single person would need to be present for a whole morning /afternoon).

Rebecca and her team in Telford are first class, their attention to detail and service provided really is exceptional. The cleaning work is thorough and meticulous and they treat our properties with the upmost respect.

I have nothing but praise for this company- they do an excellent job and staff are always courteous, helpful and friendly. I have had a fair bit of experience of cleaners and they are easily the best I have used.

Every time we have had the team around to clean the flat (we’re based in Manchester) the work has always been top quality, the staff are always kind and have a smile on their face. They deliver time and time again excellent work. I have healthcare needs and so having this team come in and help without any judgement and deliver quality work is helpful to me and I think they are just wonderful people. If you go with bright & beautiful you won’t regret it.

I don’t recommend This cleaning company Bright and Beautiful Derby Uk - due to it having very poor customer service .
They are helpful up until they get the pre payment in full and then you are ignored.
I had several issues about an initial deep clean where several things were missed off and the cleaners left an hour earlier than was specified for the deep clean. These issues were not addressed or resolved even though I phoned and emailed several times.
I also had important items of mine go missing during the cleaning and still have not been found and nothing has been done about that either , except being ignored again .
The owner was more interested in taking her holiday and probably used the enormous sum of money I paid her for a service I didn’t receive to go on that holiday .

An excellent ironing service! Our ironing is always collected and returned promptly and is ironed to an excellent standard. I would highly recommend Bright & Beautiful Telford.