Brunel Insurance for People  Reviews 

Very helpful and willing to look at options to achieve a better price

Superb customer service, attention to detail and communication.

Rachel has had to sort out a couple of tricky situations for me in the last few days.

Absolutely brilliant service and communication.

I don't know what l would have done without her help.

Broker worth its weight in gold!

Many thanks Rachel 👍

Rachel responds in a timely and efficient manner. Her manner is polite and friendly on the phone and and in writing.

Alice, who dealt with my travel policy was extremely helpful and guided me through the process with information I could understand
I would have no hesitation recommending or using your company again

Have had insurance for the past 2 years and have always had an excellent experience when speaking with Rachael. Thank you.

I had been having trouble with getting travel insurance, and had been knocked back several times. I was feeling very low when I contacted Brunel Insurance, the person who answered the phone was very friendly and put me through to Katherine. Katherine was very friendly and professional, and said that she would do her best to find insurance for me. I immediately felt much better and that I might actually be able to go on my trips as planned. Katherine was able to find cover for both my trips and at a very reasonable price, which I was delighted with. I can’t praise Katherine highly enough for all her help and making me feel that I was not worthless. I will be definitely be using Katherine’s services when I next need travel insurance, and I would certainly recommend her to family and friends.

I was able to get holiday insurance for my parents with my mother having had an operation for a skin cancer. Alice who dealt with the quote was fantastic and gave some indicative costs for different scenarios as we were awaiting biopsy results. Once we received we called back up and Alice sorted the quote that day and we paid! We are all happy as the biopsy results were positive and my parents can now go on holiday with peace of mind with travel insurance. Will definitely use again 100%

Very reliable, courteous and efficient.

Excellent and very responsive service from Rachael... always on the ball and chases me to do the things I need to... would recommend to anyone!

Speedy response, called me back as planned. Helpful

Rachael dealt with my change of vehicle quickly and efficiently, and Brunel's phone system was a pleasure to use.... and actually answered by a person! No holding, no waiting. Excellent!

Very helpful friendly and efficient service, so nice to be able to talk to a real person rather than going through endless options.

all ways help full
excellent service

The coinversations I had about the service offered in both the provsion of Energency Service and boat cover were well conducted by your staff did exactlynwhat Imm needed.

Simon took on the challenge of finding insurance for our boat in Greece which has multiple owners . He worked hard and came up with a policy that met the requirements when many others failed

A fantastic and quick service from Brunel today. The Personal Lines Account Handler, KC was so helpful, quick and efficient as well as sympathetic to my predicament. Your help today was excellent.
Highly recommend with 5 stars, would give six stars if available.

I had a rather obscure query regarding our public liability insurance. Rachael went back to the insurers and found out exactly what we were covered for and what was not covered. She was so helpful and so positive as always! Thank you Rachael. This broker is highly recommended!

Always professional, courteous and happy to help. I know my insurance needs are safe in their hands.