Brunel Insurance for People  Reviews 

Always professional, courteous and happy to help. I know my insurance needs are safe in their hands.

I spoke to Rachel to ask how much the renewal for our buildings & contents insurance; she immediately gave me cost and informed me that the paperwork was in the post. I rang again to query something and again she had the answer to hand. I have today paid and renewed insurance. As always Rachel was helpful and efficient.

My daughter has a rare disorder and I was worried about having full travel cover . Phil was patient and thorough and friendly . Got the cover I needed simply and at a great price . Many thanks I would definitely recommend.

Very easy to deal with, answers all queries promptly and proactive with suggestions about the cover I required. I am a returning customer as this was a renewal.

Great service, good premium and clear and concise communication

We have been with Glentworth/Brunel for several years and always found them first class.
Rachael was very helpful and negotiated a reasonable deal for us given that we made a claim during the year following a burglary.
Her comments and advice about renewal proved the best. Thank you Rachael.
Stephen & Audrey

What a joy to find Katherine at Brunel after being buffetted by several expensive or uninterested companies. Katherine was so patient and knowledgeable and she soon sorted out an appropriate and affordable option for our complex travel needs. Delighted to recommend these brokers.

Katherine was very patient and helpful in helping me find the right product. She was professional and her service was great. I would recommend her again and I will certainly do so. Thank you Katherine for making things easy.

I desperately struggled to find insurance for my son who was going on a motocross holiday in USA, and then I spoke to Katherine Cleeves at Brunel. Nothing was too much trouble, she was so helpful and took time to find a company who would actually cover him for this dangerous sport! As his Mom this put my mind at rest. He then went again in December 2022 and returns a week later than planned in March 2023. Once again Katherine sorted the extra week promptly.I will definitely use this company again and will look to using them for other insurances in the future. So nice to have decent customer service for a change! Thankyou, Mel Hathaway

Katherine’s knowledge and experience was second to none in finding me the right home insurance. She explained everything clearly and efficiently, ensuring I had the right amount of cover for my needs.
Well done Brunel, it’s great to speak with a local company who seem to care about what people need - a rarity these days.

Thank you Rachael! Excellent service and speed as always.

Excellent support from Rachael , she changed some of the areas I requested efficiently. It comes down to good old fashion service. Something you do not seem to get nowadays.

An excellent company, have been in existence for many decades, always giving great service. Make every effort to get best quotes with knowledgeable polite staff. Would definitely recommend using Brunel Insurance

Initially switched house insurance using Brunel. Whilst competitive they were also very pro active in communications. Again with the renewal this year they were very pro active in providing a quote in good time and happy to answer all and any questions.

Excellent service, very happy with Brunel who look after all of my house insurance. Special thanks to Rachael.

In arranging a travel policy as an older person I found the broker (KC) at Brunel Insurance both reassuring and knowledgeable. She was able to place the business to cover medical conditions for an extended episode of travel and at a price that provided very good value. I wouldn't hesitate to contact them again.

I needed help to set up a 90 day cover in Europe for myself and my wife and Alice Hardcastle proved very helpful is providing what we needed

Just renewed of my house insurance policy for my property through Brunel on the phone with Rachael, and I'd like to confirm that my dealings with her and with Brunel both today and in the past have been conducted politely, professionally and satisfactorily. I have no hesitation in recommending Brunel to other insurance customers.

I was recommended to Brunel for my business insurance and was so impressed with the professional yet personal service, that we also renewed our house insurance with them.

Ben (business) & Rachael (home) are always so efficient and accommodating. They are always happy to answer any queries and have always gone the extra mile to ensure we are covered correctly and most cost effectively. Insurance is a necessary evil but they definitely make it as positive as possible