Bundle Baby  Reviews 

188
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought a car seat in February this year and love it. However my car seat somehow got ripped while washing it as per manufacturer guidelines and I got in touch with bundle baby and within 12 hours... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience ordering from this company. They had the pram and car seat I needed in stock when other stores didn’t, and they delivered within the promised timeframe. Their customer service... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back a... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic customer service and communication from Aoife. Our travel system arrived over a month earlier than expected, we were emailed to ensure we were happy with this before they dispatched the parc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Babywinkel

Geschreven door het bedrijf

Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

188 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,3

Alle reviews

(188)

18 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Ordered 2 Bedding Sets - Cancelled Order My Company!

Ordered 2 Bedding Sets from here and to put it in plain terms the website was crap and they cancelled my order with no warning, apology or anything else including contact.

Firstly the website needs updating! Simply if an item is out of stock, then do not allow a customer to order.

Would NEVER use again!

Also, Please Note The Response Below Is A Lie! They Did & Have Not Emailed Me, Hence My Review! However None The Less I Am Sure Lying Makes Them Feel Better. Ordered Directly From Stockists All The Same! As I Stated Above Do Not Use!!!

2 augustus 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Elizabeth not only is your review incorrect it is also very unfair.
The following email was sent to you on 28/7/21 at 12:17pm before we canceled your order.

Hi Elizabeth,

I am so sorry but unfortunately due to a stock delay I have had to cancel your order for the 2x Snuz 3 Piece bedding sets and refund you in full.

Stock was due in towards the end of last week, it didn't arrive and rather than wait I feel it is best at this time to refund so you can source the items from elsewhere.

Apologies we have not been able to fulfill your order this time.
Should you ever wish to order from us again please avail of 10% off your order with code ........

Again my apologies.

Kind regards,
Niamh

Proof of the above taken directly from website and sent to customer by both email and text (in the event the email is still not received). No response from customer to either email or text.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, fast delivery & amaze product at amazing price.
Thank you.

3 juli 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi there, thank you so much for this review!
We are so happy you love your item!
Indira

Beoordeeld met 5 van de 5 sterren

The bundle we purchased was by far the…

The bundle we purchased was by far the best value for money. The delivery was very quick and arrived very well packaged. I was missing an item from my delivery, I contacted Niamh in Baby Bundle Online and she followed up immediately and I received my missing item 2 days later. Would highly recommend this company.

27 juni 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Joanne, we really appreciate you taking the time to write this review!
We are delighted you are happy with your bundle and the value for money, thanks again!
Indira

Beoordeeld met 5 van de 5 sterren

Honestly bundle baby is an absoulte…

Honestly bundle baby is an absoulte life saver. For a baby shop it is 10/10, it has everything you could need. Being able to have a bundle made it so much handier and stress free, and excellent value for money. Niamh and her family could not be anymore helpful if they tried.

I ended up buying the oyster bundle which I love after being in her shop about 5 times because I couldnt decide as there was so much wonderful choice. Niamh took her time with me and was so patient everytime, (she needs a medal lol). Delivery was excellent, i was able to choose the date and time frame.

I also ordered my nursery furniture, delivery was spot one and comunication was brilliant.

I am now due another baby and I will be 100% ordering everything from here again.

Thank you girls ☺️

23 juni 2021
Review zonder uitnodiging
Logo Bundle Baby

Antwoord van Bundle Baby

Hi May, we really appreciate this review!
We are thrilled you are happy with your bundle and the value for money. Happy Customers is always our goal! Hope to see you again soon!
Indira

Beoordeeld met 5 van de 5 sterren

Recommending to all my friends!

I am a returning customer to Bundle Baby, I originally bought my Cybex Priam in March. I'm currently redecorating my nursery and decide to purchase a Snüz bundle with included the cot and furniture. Niamh and the rest of the girls were so helpful, delivery was fast and the communication between myself and the girls was just fantastic! I will definitely be recommending to all my friends!

14 juni 2021
Review zonder uitnodiging
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Grace, it was lovely chatting with you and we really hope your little one loves her new nursery!

Thanks for the review!

Indira

Beoordeeld met 5 van de 5 sterren

Travel system review

Recently bought a travel system from bundle baby, really impressed with the prices and delivery. I was in touch with Niamh by email and she answered all questions I had. Very good service.

17 mei 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Thanks for this lovely review Lisa, it means a lot!

Indira

Beoordeeld met 5 van de 5 sterren

Bundle baby contacted me straight away…

Bundle baby contacted me straight away informing me there was a delay on the order and offered 10% off for the inconvenience. Amazing communication and Customer service skills. Looking forward to receiving my order and will be purchasing again

9 mei 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Catharine, Thanks so much for the review!
We really hope to see you again!

Indira

Beoordeeld met 5 van de 5 sterren

Highly recommend

Great customer service. Very fast to reply. Also great deals. Best I have seen online

6 mei 2021
Logo Bundle Baby

Antwoord van Bundle Baby

We are delighted with this review!
Thanks so much!

Indira

Beoordeeld met 5 van de 5 sterren

Couldn’t recommend higher!!

BundleBabyOnline.com was recommended to me by a friend and I am so glad she did. As a first time mum, I was completely overwhelmed about what to order and all the different types of products available. However, Niamh guided me through everything and was so professional, knowledgeable and helpful. Just brilliant to deal with and their customer service is excellent. I will be recommending BundleBabyOnline to all my friends. Thank you so much!!

3 mei 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Roisin, thank you so much for taking the time to write this kind review!
Customer service is our top priority and we are so delighted you were happy!

Indira

Beoordeeld met 5 van de 5 sterren

The perfect travel system…Excellent

Shopping for the perfect travel system is very difficult never mind during a pandemic, but the staff at bundlebabyonline were absolutely amazing via a zoom call and answers all my queries and questions. I was so happy with the service and the price. Thank you so much.

30 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Thanks for the lovely review!
We did our best during the pandemic and we are so glad you are happy with the service that was provided!

Indira

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, travel system arrived 1 day later after I ordered.

21 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Caroline, thank you for the generous review!
We really appreciate it!

Indira

Beoordeeld met 5 van de 5 sterren

Great experience ordering online with…

Great experience ordering online with this company!! Niamh was so helpful all the time. Any question I asked her (and I asked a lot) were answered. She was so helpful. Order was ready in the time frame given and delivery was earlier than expected. Im delighted with the products I received. On the day delivery was to dispatch I realised that I had ordered the wrong Colour chasis for travel system. Niamh moved heaven and earth and got me the right one. I love my purchases and cant wait until baby arrives to use them. They have a great website and top of the range customer service. I would highly reccomend Bundle Baby!!

21 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Michelle, thank you so much for this lovely review! It really does mean a lot!
We hope your little ones loves everything just as much as you!
Hopefully we'll see you again soon!

Indira

Beoordeeld met 5 van de 5 sterren

Amazing quality

Arrived following day after ordering. Really good quality. Suction is amazing. Excellent quality

16 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Thanks for the lovely review Robyn!

Indira

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. So quick, so easy. Absolutely love the new car seat. Highly recommend

15 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Aoibhe, we are thrilled that you love your new car seat!
Thank you so much for the kind review!

Indira

Beoordeeld met 5 van de 5 sterren

Great price and perfect bundle

I got in touch with Bundle Baby in March to create the perfect bundle. Niamh was absolutely amazing. She gave great advice and helped me create a bundle I am delighted with. Price wise bundle baby was unbeatable and I am delighted. It is great how you can pay in instalments and manage it yourself online. Couldn’t recommend bundle baby more.

11 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Jennifer, we really appreciate this review!
We are delighted you love your bundle, happy customers is always our priority!
Thanks again for taking the time!

Indira

Beoordeeld met 5 van de 5 sterren

I found Bundle Baby Online to be…

I found Bundle Baby Online to be excellent value. I purchased a crib for my sister for her first baby and she is delighted with it. We have noticed people trying to sell this item for £13 more second hand than I paid for brand new! Delivery was fast and the item was in undamaged, well packaged condition when I received it. Will certainly use Bundle Baby Online again when the time comes.

11 april 2021
Review zonder uitnodiging
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Nicola, we are so pleased your sister is delighted with her crib!
We hope to see you again!

Indira

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, website easy to use and all products were delivered quickly and within the stated delivery time. Will happily use again and recommend to anyone I know

5 april 2021
Logo Bundle Baby

Antwoord van Bundle Baby

Hi Wendy, thank you for taking the time to write this lovely review!

Indira

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