I bought a car seat in February this year and love it. However my car seat somehow got ripped while washing it as per manufacturer guidelines and I got in touch with bundle baby and within 12 hours... Toon meer
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I had a great experience ordering from this company. They had the pram and car seat I needed in stock when other stores didn’t, and they delivered within the promised timeframe. Their customer service... Toon meer
Bedrijf heeft geantwoord
Ordered a travel system back in September and was STILL waiting for it to be dispatched(it is now 28/10/202/4) been told 2 different dispatch dates and neither have happened, they offered £120 back a... Toon meer
Fantastic customer service and communication from Aoife. Our travel system arrived over a month earlier than expected, we were emailed to ensure we were happy with this before they dispatched the parc... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.
Contactgegevens
9 Dundrum Road, BT33 0BG, Newcastle, Verenigd Koninkrijk
- Info@bundlebaby.com
- www.bundlebabyonline.com
4,3
Uitstekend
188 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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very fast delivery
Very good price and very fast delivery! And it’s a bonus that it’s from a local company! Great! Thank you.
3 april 2021
Antwoord van Bundle Baby
Happy customers is our priority!
Thank you Sarah, for supporting local :)
Indira
Fantastic Customer Service
I purchased the Uppababy Vista V2 from Bundle Baby Online! Fantastic customer service & received the travel system within a few days! I couldn’t find the travel system cheaper any where! I will definitely buy from Bundle Baby Online & would highly recommend them!
Thanks again,
Doreen
2 april 2021
Antwoord van Bundle Baby
Hi Doreen, we are so delighted that you are happy with your purchase.
We hope you love your UPPAbaby!
Indira
Absolutely brilliant service from…
Absolutely brilliant service from Niamh! Would definitely return!
2 april 2021
Antwoord van Bundle Baby
Thank you for the review Craig!
We are so pleased you are happy with the level of customer service you received!
Indira
Thank you .
Fantastic customer service. I enquired about availability of a pushchair late in the evening and was able to purchase and collect the next morning. Thank you so much.
31 maart 2021
Review zonder uitnodiging
Antwoord van Bundle Baby
Hi there, thank you so much for this kind review!
We really appreciate it!
Indira
Wont refund
Website clearly states that a refund will be processed 10 days after sending the item back 18 days and still havent got my refund they claim they never received my item however delivered was refused by me and tracking number confirms the item was sent back to the seller ! Wouldn't recommend !
When I contacted them about my refund they say their return policy is 28 days but in no where on their website states this so fake advertisement I will be reporting this company
29 maart 2021
Review zonder uitnodiging
Antwoord van Bundle Baby
Hi Ana, as discussed over several emails from both your initial order which we had to cancel and refund as it wasn’t suitable for you and your subsequent order which you refused delivery of, we never received the item back instead due to some mix up we received a footstool back and not the Cybex Base Z you ordered and refused delivery of. We are doing our best to sort this matter as quickly as possible but according to parcel force tracking the issue is only 7 (working) days old. You can clearly see we do not have the item and I trust we have responded to every single email regarding the issue. We do require some time to sort the issue and feel your review is somewhat premature when we haven’t been given any reasonable amount of time to find out what exactly happened to the Cybex Base Z you refused delivery of. We will of course refund you in due course and will continue to respond and keep you updated regarding the issue. As discussed at the very latest we will refund within 28 days.
Niamh
Happy customer
Really happy i chose to shop at bundle baby, quick, easy and great service, thanks guys!
26 maart 2021
Antwoord van Bundle Baby
Thank you Monet for taking the time to write the kind review!
Niamh
The bundle is excellent value for…
The bundle is excellent value for money. Fantastic customer service.
22 maart 2021
Antwoord van Bundle Baby
Thank you Rachel for the review, we are pleased you are happy with your order and the arrive provided!
Niamh
Lovely high chair great fast delivery
20 maart 2021
Antwoord van Bundle Baby
Thanks Laura! We are glad you are happy with your purchase!
Niamh
Fast to bring suft will be tell ppl…
Fast to bring suft will be tell ppl about this shop couldn’t be happier
19 maart 2021
Antwoord van Bundle Baby
Thank you Philomena for the review! We really appreciate it!
Absolutely amazing service
Absolutely amazing service, answered all my questions and assisted with my queries. Bundle Baby is exceptional, I will be purchasing all of my baby bits from there
10 maart 2021
Antwoord van Bundle Baby
Thank you so much for the review. I am so pleased you are happy with the level of customer service received!
Niamh
Fantastic range of products and great…
Fantastic range of products and great customer service..
8 maart 2021
Antwoord van Bundle Baby
Thank you for the review Sinead!
Niamh
1st order
Bit of a mix up with an order due to advertising mistake. Company contacted me, advised of mistake and basically honoured my order which means I am getting higher spec item than I had paid for. Excellent customer service, easy to deal with. Would definitely recommend.
8 maart 2021
Antwoord van Bundle Baby
Hi Mark, thank you so much for the review. I am glad you were happy with the level of service we provided. Many thanks for your purchase!
Excellent service good quality and fast…
Excellent service good quality and fast delivery xx
17 februari 2021
Antwoord van Bundle Baby
Hi Amber, thank you for your purchase and the review!
Much appreciated!
Fast delivery great product
4 februari 2021
Antwoord van Bundle Baby
Hi Samantha, thank you for the review! Much appreciated!
Excellent Service
Absolutely brilliant service - our son arrived earlier than expected and our bundle was delivered the next day after we let them know. Extremely competitively priced and excellent products, would order again and recommend to anyone!
27 januari 2021
Antwoord van Bundle Baby
Hi Andrew, thank you for taking the time to leave this review. We really try our best to make sure everything arrives as planned and more importantly when needed.
Thanks again for your bundle purchase.
Niamh
Antwoord van Bundle Baby
Thank you for the review Orla! We really appreciate it!
Niamh
Excellent
I can’t say enough about the shop/website excellent service, lots of variety and it’s so simple to order and pay of your purchases.
20 januari 2021
Antwoord van Bundle Baby
Hi Laura, thank you for this review. We really appreciate you taking the time to leave it for us.
Niamh
Happy Uppababy customer
I ordered our Uppababy Vista V2 travel system from Bundlebaby in October. Niamh was beyond helpful, getting back to every little query I had so promptly. I can't leave a review without mentioning what value for money the website offers, no where near me could come close to it.
15 januari 2021
Review zonder uitnodiging
Antwoord van Bundle Baby
Hi Joanna, thank you for taking the time to write this review. I am so pleased you are happy with the product and the value for money we try to offer.
Niamh
Fantastic service and great prices
We bought pretty much everything you need for a baby at Baby Bundle Online and were absolutely amazed by their service. Niamh was super helpful and knowledgeable and offered the best price around. Quick delivery and excellent service.
15 januari 2021
Review zonder uitnodiging
Antwoord van Bundle Baby
Hi Eva, thank you so much for taking the time to write this review. We are so pleased that you are happy with all the items you received in your bundle,
Niamh
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