HSBC UK Business Banking Reviews 

Absolutely fantastic experience opening a charity business account with HSBC. Cannot speak highly enough about the lovely Neha who helped and talked us through the whole process to ensure we got it right first time. Having had 9 months of abysmal customer service from another banking company, I had HSBC recommended to me as an alternative. My experience so far has been genuinely superb. Huge thank you to Neha for your patience and understanding. Highly recommended +++++

I was having problem opening saving account on line,it was very fostrated, I decided to go to the branch in Hounslow high street, an appointment was booked for me to see Miss Shobha Gupta, she was so helpful with her service to assist me to go through the procedure. I want to say a very massive thanks to all her help. I will the team leaders to appreciate her service for the business.

The gentleman that helped me (Dan Williams) went above and beyond to help me through the whole process of my business loan application, Its really nice to see that there are still people out there that are willing to go the extra mile,
Thanks again

I've had a very positive experience with HSBC UK Business Banking. Yaseen Khatib has been extremely helpful, responsive, and professional throughout the process. Any questions I've had were dealt with promptly, and the support provided has made managing my business banking much easier. Thank you for the excellent service.

An incoming call from a business banking person seems extraordinary these days. So I was sceptical at first.

But once the security checks were passed, I found Nina to be extremely helpful and supportive. The call provided me with some really useful information. Thank you!

I have recently had to make some amendments to a work business account in order to update it. The support, advice and monitoring of the process was made very easy and clear by the Customer Care Team, with special thanks to Ben Rogers who oversaw, gave advice and reassurance through out. The paperwork isn't always the easiest to understand but he made it an easier process. Thank you!

The process of opening a Charity bank account with HSBC was quick yet very thorough.
Neha professionally explained fully the procedures and expectations and in just under 2 days the charity's account was officially open.

We applied for a Business account nearly 6 wks ago but unfortunately there was a glitch in the system which prevented our account being set up .
After visits to our local branch and many phone calls and emails we were contacted by Shemika Henry with whom we had a zoom meeting on Monday (12th) . She called us today (14th) to advise that the account had been opened .
Shemika has done incredible to action this within days for us . She has worked so hard to enable this to happen and we cannot thank her enough .
A wonderful lady who is a credit to HSBC .

I dealt with Ashad Ibraimo who was incredibly efficient and explained everything to me clearly. He followed up with phone calls to clarify details. He’s the best person I have dealt with at HSBC in the 8 years that I have been banking with them.

Rajvinder Singh was poilte, well mannered and asked questions with integrity. I felt comforatabke during the meeting.

A huge thank you to Jazz Virdi who was extremely helpful during my recent transaction with HSBC. After struggling to do what I needed to do in branch, I was contacted by Jazz to try and assist. He explained everything in a clear and concise manner and really made sure I understood everything that was happening. It made it an extremely straightforward and pleasant experience. I cannot recommend Jazz highly enough - thank you.

I firstly contacted Fatimah Ali as Fatimah had helped me in relation to changing my business name and I found Fatimah to be very helpful with doing this. Fatimah responded to my email within minutes explaining she is no longer in this role and had since moved to a different position. She kindly copied her colleague into the email and told me they will be able to assist you my enquiry regarding business lending and the loan application process.

A few hours later, Kacey McConkey contacted me by phone. She explained thoroughly to me the application process and contacted me the following day to run through it. Kacey kept in touch with regular emails and contacted me as promised at the exact time we had arranged. The application process was very straight forward, Kacey explained everything to me with great care. My application passed and the following day Kacey contacted me again to let me know the funds had now reached my account. An overall stress free experience. Great team work from both staff members and one very happy HSBC customer here! 10/10

Really pleased with my experience with HSBC. Swapnilkumar Macwan was professional, helpful and supportive throughout the business loan process. Communication was clear, and I appreciated the time taken to answer my questions and get everything sorted. Many thanks!

There is a lady in HSBC called shemika janetta henry, and her customer service is superb, I wanted to open a business account with HSBC for my CIC and she made everything seamlessly smooth for us, she was great from start to finish and I can't thank her enough. HSBC you have a gem in her please give her a raise.

Excellent service from Manpal Singh (Manni). His sympathetic understanding of our small charity made the safeguarding review a smooth process. He has been available as our relationship manager whenever needed - for example when authorising trustees as HSBC account users. His help has always been spot on point, willingly given and always timely. A credit to the company.

It was a pleasure meeting Manni and finally putting a face to the name. Meeting in person made me feel much more comfortable and reassured, knowing that I now have someone I can turn to for support whenever I encounter any issues with bank transfers or other banking matters.

I look forward to working together and confident that I'll be supported by Manni.

Emma was very proactive in solving my problems. She kept in touch and was very professional throughout. Highly recommend her.

Caroline Martin sorted my application in a few minutes. I have had good service from HSBC always but Caroline helped me sort out my business loan application as it needed some clarification. She was patient and answered all my questions clearly. Well done and thank you.

Great service, advice and guidance from Ben Rogers and refreshing to have the continuity of working with the same HSBC representative over a number of years. The Customer Care team quickly passed my enquiry to Ben as my ongoing contact and he already has an understanding of my business and its needs. He is committed to reaching effective solutions and i have been genuinely impressed with the level personal service that i have received to date.

I would like to take this opportunity to recognise the outstanding service and support we have received from Dean Pike at HSBC.

Dean has been absolutely fantastic in supporting our business. He genuinely takes the time to understand our needs, is approachable and professional, and goes above and beyond to find practical solutions when we need them most.

His continued support and commitment to helping our business navigate challenging times has been invaluable. It makes a real difference to work with a bank manager who understands the pressures businesses face and is willing to provide the support and guidance needed to keep moving forward.

Dean is a real credit to HSBC, and I cannot thank him enough for everything he has done for us. It is refreshing to experience such a high level of personal service, and I would have no hesitation in recommending him to any business looking for a dedicated, supportive, and reliable banking relationship.

Thank you, Dean, for all your help and continued support. It is genuinely appreciated.

All the best
Bob Mann 247kit.tv