Order was created by someone other than myself. Called the customer service number and no one answered. In fact, despite leaving numerous messages they never phoned me back to have this charged r... Toon meer
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I ordered several items amounting to $1524.98. Unforturnately, due to medical issues I could not use the products. I returned all of the products including the 2 bottles that had been opened but not... Toon meer
Bedrijf heeft geantwoord
I asked for a refund on products purchased, and was relieved that the process went so well. I have to admit that I was ready for a "fight" but your customer service team was true to their word, helpfu... Toon meer
The BuyGoods company and support team were very helpful and trustworthy. The product came in a timely manner with no damage. I needed to do a return, ( not due to any issue of the product, but a perso... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online global retailer selling online software, digital ebooks, health supplements, and other products.
Currently Experiencing High Customer Support Volume
Geschreven door het bedrijf
- We'll be with you as quickly as possible!
- Our team is doing our very best to keep up with an increased number of calls and emails from our customers. While you await our reply, please know, you can visit findorder.com to request a return or refund, check your order status, and more.
Contactgegevens
800 W Main St Ste 1460 , 83702-5983, Boise, Verenigde Staten
- (302) 200-3480
- support@buygoods.com
- www.buygoods.com
3,5
Gemiddeld
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van BuyGoods Inc.
Thank you for your wonderful feedback! We’re happy to hear that you appreciated our team’s positive attitude, product knowledge, and willingness to help. We strive to provide friendly, knowledgeable, and reliable support, and it’s great to know that your experience reflected these values. We truly appreciate your kind words and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I requested a full refund of a product…
I requested a full refund of a product and she quickly solved it all for me. No issues or excuses were given. Great customer service.
14 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your positive experience! We’re delighted to hear that your full refund request was handled quickly and smoothly, without any unnecessary complications or excuses. It’s wonderful to know that our representative was able to resolve your concern efficiently and provide the excellent customer service you deserve. We truly appreciate your trust and kind feedback!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Discount
Carran do understand my concern and she act on it right away
Highly appreciated her
12 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your kind feedback! We’re delighted to hear that Carren understood your concern regarding the discount and took prompt action to address it. We’re glad she was able to provide the support you needed and make your experience a positive one. We’ll be sure to appreciate your recognition of her efforts. Thank you for your trust and support!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Was excellent help from Cloud.
Was excellent help from Cloud. Very pleasant to talk with. Excellent customer service rep.
14 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your wonderful feedback! We’re delighted to hear that Cloud provided excellent assistance and made your experience enjoyable through a pleasant and friendly conversation. It’s great to know that Cloud delivered the excellent customer service you deserve. We truly appreciate you taking the time to recognize Cloud’s efforts and share your positive experience with us!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
First the minus then the POSITIVES
First the minus then the POSITIVES! I called over 40 times and kept getting a busy signal. THEN a message to go online. VERY DIFFICULT to get to a HUMAN. BUT when I did finally get through, YEAH!! EVERYTHING CHANGED for the better!!! Andrea? was sooo patient with me and helped me walk through the process! I wish now I had asked for her last name! 🤔 She is a credit to your company!!!
14 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your honest feedback with us! We sincerely apologize for the frustration and difficulty you experienced when trying to reach our team, especially after calling numerous times and receiving busy signals or being directed online. We understand how discouraging it can be to struggle to connect with a live representative. However, we’re delighted to hear that Andrea turned your experience around with her patience, guidance, and willingness to walk you through the process. We truly appreciate you recognizing her outstanding service, and we’ll be sure your kind words are shared with our team. Thank you for giving us the opportunity to assist you, and we’re sorry again for the challenging start to your experience!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Ask for a refund and got it with no…
Ask for a refund and got it with no hassle. Something you don’t get today. Talked to one rep was very helpful
14 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience! We’re glad the refund process was hassle-free and that our representative was able to assist you effectively. We understand how important it is to receive prompt resolutions and helpful customer service, and we appreciate you taking the time to recognize the support you received. Thank you for giving us the opportunity to help!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
You did exactly what you told me you…
You did exactly what you told me you would do when I needed to send product back. You told me how to send it back and refunded my money immediately.
7 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience! We’re glad we could guide you through the return process and issue your refund promptly, just as promised. We understand how important it is to have a smooth and hassle-free return experience, and we appreciate your trust in us. Thank you for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Excellent Customer Service 5+ stars
I want to send out a huge thank you to the great customer service provided by Phoebe today. I had been trying to fix an order for a couple months and was only getting email replies and then automated services. Phoebe went over and beyond and she really helped me out and I’m so thankful for her! 5+ stars.
14 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience! We’re delighted to hear that Phoebe went above and beyond to help resolve your order issue after months of trying. We understand how frustrating it can be to receive only email responses and automated assistance, and we’re glad Phoebe was able to provide the personalized support you needed. We’ll be sure to share your kind words with her. Thank you for your patience and for recognizing Phoebe’s outstanding customer service!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Antwoord van BuyGoods Inc.
Thank you so much for your trust and for giving us an A++++ rating! We truly appreciate your confidence in our company and are glad to have earned your trust. Your support means a lot to us!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I ordered wrongfully and i told them…
I ordered wrongfully and i told them and they told me where to send it back and as soon as I provided them with tracking info then refunded my money very fast.
I appreciated. no hassles...thanks
5 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us! We understand that ordering the wrong product can happen, and we’re glad our team provided clear instructions on where to return your package. It’s wonderful to hear that once you shared the tracking information, your refund was processed quickly. We strive to make returns and refunds as smooth and hassle-free as possible, and we appreciate you giving us the opportunity to assist you. Thank you for your feedback and for choosing BuyGoods!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I just developed PVCs in my heart when…
My doctor recommended that I discontinue using Alka Slim. Your team was excellent in allowing me to return the product for credit. I’m very sorry it didn’t work out due to my health issues.
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us. We’re very sorry to hear about your recent health concerns and understand that your well-being must come first, especially when your doctor has recommended discontinuing AlkaSlim due to your PVCs. We’re glad our team was able to assist you with returning the product for credit and make the process as smooth as possible during this time. Please don’t feel the need to apologize, as your health and safety are what matter most. Rest assured that we appreciate your understanding and are happy we could help resolve your return request. We sincerely wish you all the best and hope you continue to receive the care and support you need.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
For personal reasons
For personal reasons, I needed to return my order. There were no questions asked, and I received my refund promptly.
6 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us. We understand that personal circumstances sometimes require a return, and we’re glad the process was smooth and hassle-free for you. It’s great to hear that your refund was processed promptly and that you felt comfortable throughout the process. We truly appreciate your feedback and thank you for choosing us!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
The company did respond to my problems…
The company did respond to my problems wherein the site said my credit card was invalid and so after I used my other card, I got Billed on both the first and second ones! So it seemed like a double billing ...But they wrote and said they had cancelled both the 12 bottles and the 6 and this is perfect since I'm in very poor financial state. Once I sell my house I may try the product.
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us. We sincerely apologize for the confusion and concern caused when your first credit card appeared to be invalid, leading you to use another card and resulting in what seemed like a double charge. We understand how stressful this situation must have been, especially given your current financial circumstances. We’re glad our team was able to respond to your concerns and confirm the cancellation of both the 12-bottle and 6-bottle orders. Please rest assured that we take billing concerns seriously and want you to feel informed and supported throughout the process. We truly appreciate your understanding and your openness to considering the product again in the future. We wish you all the best with your plans and thank you for giving us the opportunity to address your concerns.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
BuyGoods stand behind their products…
BuyGoods stand behind their products and advertising. Assist customers with their needs.
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for your kind words and for recognizing our commitment to standing behind our products and advertising. We believe in providing honest information and reliable support to ensure our customers’ needs are met. Your trust means a lot to us, and we’ll continue striving to provide a positive and dependable experience.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
It took awhile to find the right way to…
It took awhile to find the right way to communicate, but once that happened my issue was solved promptly
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us. We’re sorry that it took some time to find the right way to communicate with our team and get your concern addressed. We understand how frustrating it can be to experience delays when seeking assistance. We’re glad that once we connected, your issue was resolved promptly. Please rest assured that we value your feedback and will continue working to make communication easier and provide timely, effective support to our customers.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Your representative
Your representative, Ty, listen to my complaint that I received the wrong product and told me how to address the problem. I appreciated the fact that she spoke good clear English. Others that I had talked to prior to Ty, were not helpful and had thick accents that I could not understand.
Ty was awesome. Today is October 13 about 5:35 EST
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your feedback with us! We’re sorry for the frustration and difficulty you experienced when trying to resolve the issue with receiving the wrong product, especially during your earlier interactions with our team. We’re glad Ty was able to listen to your concern, provide clear guidance, and help you understand how to address the problem. We’ll be sure to recognize her for the excellent support she provided. We also appreciate your feedback regarding communication, as clear and effective communication is essential to providing the assistance you deserve. Please rest assured that we value your experience and will continue striving to make every customer interaction helpful, clear, and positive.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
Antwoord van BuyGoods Inc.
We’re sincerely sorry to hear about your disappointment with the product. We take your concerns seriously and appreciate you sharing your feedback with us. We’d also like to reassure you that your AlkaMelt order was canceled and refunded on October 4, 2026. We understand how important it is to feel confident in your purchase, and we apologize for the frustration this experience has caused. Thank you for giving us the opportunity to clarify the status of your order.
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
You held up to your promise of…
You held up to your promise of guarantee of 100% back if you weren’t happy. Thank you.
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your positive experience with us! Your satisfaction and trust are very important to us, and we’re committed to standing behind our products and ensuring our customers feel confident in their purchases. We truly appreciate your trust in BuyGoods and thank you for giving us the opportunity to assist you!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
I changed my mind several hours after…
I changed my mind several hours after placing an order, and felt that I needed to cancel the order. I thought that it would be difficult to cancel the order, but it wasn't and my money was refunded quickly.
6 oktober 2026
Antwoord van BuyGoods Inc.
Thank you for sharing your experience with us. We understand that plans can change, and we’re sorry for any concern you may have initially felt about canceling your order. We’re glad to hear that the cancellation process was easier than you expected and that your refund was issued promptly. Please rest assured that we strive to make order cancellations and refunds as simple and hassle-free as possible. We appreciate your feedback and are happy that our team was able to assist you efficiently. Thank you for giving us the opportunity to help!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
God Bless Bill Gates first and foremost…
God Bless Bill Gates first and foremost foe giving us such a product. The young lady who helped me was so very good at her position and solved my issue I am looking forward to receiving my Golden Brain. At 81 next month I'm sure it will make a big change in my brain function. Thank you young lady. God Bless you with big hugs and kisses from me. ❤️❤️😊😊🙏🙏💕💕
13 oktober 2026
Antwoord van BuyGoods Inc.
Thank you so much for your heartfelt message and kind wishes! We’re delighted to hear that our representative provided such wonderful assistance and was able to resolve your concern. We understand how important it is to feel supported and confident while waiting for your GoldenBrain order, and we’re glad your experience with our team was a positive one. We truly appreciate your trust in BuyGoods and your thoughtful words about our representative. While individual results may vary, we hope your experience with GoldenBrain meets your expectations. Thank you again for your kindness, and we wish you all the very best as you approach your 81st birthday!
If you need further assistance, please send us an email to support@buygoods.com or manage your order here https://findorder.com/
We're always happy to help! - Team BuyGoods
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